Spa Doc

★★★★☆
The ONLY call you will need to make for quality repair of your pool, spa or hot tub...
  • 6319 Brazos Lakes Drive

    Richmond, TX 77469

    Map & Directions

Home & Garden

Home & Garden
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This guy is the most unethical person I have ever dealt with. I asked him to replace my pool light, he gave me a price, then he installed a different light tha cost around $1000 because the light he quoted me was not in stock, then gave me

3
★★★★★

This guy is the most unethical person I have ever dealt with. I asked him to replace my pool light, he gave me a price, then he installed a different light tha cost around $1000 because the light he quoted me was not in stock, then gave me

.

Went with them because of the custom design of the pool. Learned very quickly they knew very little about pool construction. They spent very little time at the job site, and didn't get proper inspections. They have made building my dream pool into the worst experience possible. What should have only taken 2 months tops, stretched out to almost 6 months!!

0
★☆☆☆☆

Went with them because of the custom design of the pool. Learned very quickly they knew very little about pool construction. They spent very little time at the job site, and didn't get proper inspections. They have made building my dream pool into the worst experience possible. What should have only taken 2 months tops, stretched out to almost 6 months!!

Pros: Design

Cons: Lack of knowledge in building pools from ground up

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Robert took two days to get to my home re: follow up on a home inspector's concern. Robert ranted for, I promise, a solid 15 minutes about how worthless and untrained home inspectors are with regards to pools. He was very negative and came in with a pre-formed opinion. Spent, literally, five minutes LOOKING at my system, and told me the inspector was crazy. I asked for a receipt since I have to show one to realtor. He told me he didn't have any and would email one to me right away as this was a time sensitive situation and he had already taken two days to get to my pool. No email the first day, called him the second day, no email that day. Called him the third day, no email. Gave up and called warranty company who will try to get me a receipt. He is unprofessional and opinionated and does not fulfill promises made to customers. I am done with him and will get on Angie's List, BBB and anywhere else to let others know that they should beware.

0
★☆☆☆☆

Robert took two days to get to my home re: follow up on a home inspector's concern. Robert ranted for, I promise, a solid 15 minutes about how worthless and untrained home inspectors are with regards to pools. He was very negative and came in with a pre-formed opinion. Spent, literally, five minutes LOOKING at my system, and told me the inspector was crazy. I asked for a receipt since I have to show one to realtor. He told me he didn't have any and would email one to me right away as this was a time sensitive situation and he had already taken two days to get to my pool. No email the first day, called him the second day, no email that day. Called him the third day, no email. Gave up and called warranty company who will try to get me a receipt. He is unprofessional and opinionated and does not fulfill promises made to customers. I am done with him and will get on Angie's List, BBB and anywhere else to let others know that they should beware.

Pros: Member of Home Warranty Service

Cons: Completely unprofessional and broken promises

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Met me at house at scheduled time and had heater fixed in a matter of minutes. Had the tools and parts on hand. I wish all my problems could be solved this easy!

2
★★★★★

Met me at house at scheduled time and had heater fixed in a matter of minutes. Had the tools and parts on hand. I wish all my problems could be solved this easy!

on Service Magic

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Robert did a good job.

2
★★★★☆

Robert did a good job.

on Service Magic

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robert showed up as scheduled was able to perform work as required. Spa is now running
like new again.
Thanks

John

2
★★★★★

robert showed up as scheduled was able to perform work as required. Spa is now running
like new again.
Thanks

John

on Service Magic

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Excellent communication--very prompt and knowledgeable--completely fixed our problem. Will definitely call again should we again have issues with the spa. Very nice young man--we highly recommend Spa Doc!

2
★★★★★

Excellent communication--very prompt and knowledgeable--completely fixed our problem. Will definitely call again should we again have issues with the spa. Very nice young man--we highly recommend Spa Doc!

on Service Magic

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Let's face it, most sub-contractors don't do what they say they will do, run late, try to cut corners, etc. However, Spa Doc is the worst I've ever experienced in my many year of working with sub-contractors.

0
★☆☆☆☆

Let's face it, most sub-contractors don't do what they say they will do, run late, try to cut corners, etc. However, Spa Doc is the worst I've ever experienced in my many year of working with sub-contractors.

Pros: Absolutely none

Cons: Dishonest, unprofessional and unreliable!!!

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He was very professional yet cordial and friendly. He found that I had not understood how to start the jacuzzi that sat for 17 years. He quickly resolved the issue, checked out other items that might be a problem from the jacuzzi sitting and charged a labor fee. I was delighted that I can rely on him.

2
★★★★★

He was very professional yet cordial and friendly. He found that I had not understood how to start the jacuzzi that sat for 17 years. He quickly resolved the issue, checked out other items that might be a problem from the jacuzzi sitting and charged a labor fee. I was delighted that I can rely on him.

on Service Magic

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replaced a spa pump on an old unit. great job

2
★★★★★

replaced a spa pump on an old unit. great job

on Service Magic

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Excellent, knowledgeable, honest, sincere. Great person.

2
★★★★★

Excellent, knowledgeable, honest, sincere. Great person.

on Service Magic

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Robert was very helpful in recommending and purchasing pool heater. I would not hesitate to call upon his services again.

2
★★★★★

Robert was very helpful in recommending and purchasing pool heater. I would not hesitate to call upon his services again.

on Service Magic

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Robert is very professional. He returns calls and schedules appointments quickly. I will definitely use him again and recommend to friends.

2
★★★★★

Robert is very professional. He returns calls and schedules appointments quickly. I will definitely use him again and recommend to friends.

on Service Magic

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Priced the job fairly and completed the work within expectations. We were happy with the service and technical ability.

2
★★★★☆

Priced the job fairly and completed the work within expectations. We were happy with the service and technical ability.

on Service Magic

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they did the job right the first time.

2
★★★★★

they did the job right the first time.

on Service Magic

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