Confidence Plumbing

★★★☆☆
  • 6800 W Gate Blvd

    Austin, TX 78745

    Map & Directions

Home Construction & Remodeling

Home Construction & Remodeling
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RUN...RUN...RUN. Home Advisor suggested two plumbing firms and one was Confidence Plumbing. I saw RED FLAGS, but I did not follow my instincts as the yard was flooding. First they were able to come over almost immediately and two an

3
★★★★★

RUN...RUN...RUN. Home Advisor suggested two plumbing firms and one was Confidence Plumbing. I saw RED FLAGS, but I did not follow my instincts as the yard was flooding. First they were able to come over almost immediately and two an

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this company is run by a CULT. that's right if you call them they will send their cult members to your house where your children live and they're not even that good. 0 confidence in this fake company. their only motive is to get you into

3
★★★★★

this company is run by a CULT. that's right if you call them they will send their cult members to your house where your children live and they're not even that good. 0 confidence in this fake company. their only motive is to get you into

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When our water heater broke and leaked in our living room we called Confidence Plumbing which was recommended at yelp. Basically they took advantage of the situation and gouged us on pricing. A 40 gal water heater replacement typically costs $900 and they charged us $1,500. I suppose I should have shopped around ahead of time, but I was anxious to get it fixed. Further, they replaced it without recommending that we repair the wet wood underneath which made it more difficult for Quick Dry to dry the area later.

The worst of it all is that I have called them several times to complain about the service and they have ignored my complaints. Avoid them.

0
★☆☆☆☆

When our water heater broke and leaked in our living room we called Confidence Plumbing which was recommended at yelp. Basically they took advantage of the situation and gouged us on pricing. A 40 gal water heater replacement typically costs $900 and they charged us $1,500. I suppose I should have shopped around ahead of time, but I was anxious to get it fixed. Further, they replaced it without recommending that we repair the wet wood underneath which made it more difficult for Quick Dry to dry the area later.

The worst of it all is that I have called them several times to complain about the service and they have ignored my complaints. Avoid them.

Cons: Overcharged us, poor recommendation, unresponsive

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I called to get a drain cleared from a clogged and Paul sent his guys in and they were here in ten minutes after the call. Got the drain unglogged within another 15 minutes and working good. I will try them again at my house when needed as this was at my shop.

2
★★★★☆

I called to get a drain cleared from a clogged and Paul sent his guys in and they were here in ten minutes after the call. Got the drain unglogged within another 15 minutes and working good. I will try them again at my house when needed as this was at my shop.

Pros: fast

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My only complaint is that is was a little pricey.

2
★★★★★

My only complaint is that is was a little pricey.

on Service Magic

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This guy was the best! They not only gave us the cheapest price but it was WAY below everyone else's price. Paul Ojeda has lots of experience and knowledge on what he was doing. The job was done quick, cheap & well done. I highly recomend this company and know those bad rating can not be talking about the same Paul that came out to my house. You won't find a better or more honest company than this one. Thank you so much Confirdence Plumbing!!!!!!

2
★★★★★

This guy was the best! They not only gave us the cheapest price but it was WAY below everyone else's price. Paul Ojeda has lots of experience and knowledge on what he was doing. The job was done quick, cheap & well done. I highly recomend this company and know those bad rating can not be talking about the same Paul that came out to my house. You won't find a better or more honest company than this one. Thank you so much Confirdence Plumbing!!!!!!

Pros: Fast & Efficent

Cons: None!

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I would have to agree with the "majority" that this company gets a negative rating.

Told that someone would call me back to set-up an appointment to look at my problem. No returned calls. I spoke to someone with Paul Ojeda's (aka Pastor) plumbing company as well as talked with someone from his church - Austin Power House. I was trying to get a hold of the owner to inform him about my experience, but my efforts failed. I was told by the person answering the phones for Austin Powerhouse that he'd call me back. He never did. Very disappointing to say the least. I had a negative / bad experience. I "do not recommend" this company or their church as you lead by example. Poor example.

Cons: Not Reliable. Frequently changes prices. Quotes one price then tries to charge more.

0
★☆☆☆☆

I would have to agree with the "majority" that this company gets a negative rating.

Told that someone would call me back to set-up an appointment to look at my problem. No returned calls. I spoke to someone with Paul Ojeda's (aka Pastor) plumbing company as well as talked with someone from his church - Austin Power House. I was trying to get a hold of the owner to inform him about my experience, but my efforts failed. I was told by the person answering the phones for Austin Powerhouse that he'd call me back. He never did. Very disappointing to say the least. I had a negative / bad experience. I "do not recommend" this company or their church as you lead by example. Poor example.

Cons: Not Reliable. Frequently changes prices. Quotes one price then tries to charge more.

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We love these guys and their work. We got about 6 quotes and they were tied with the cheapest but we chose these guys because they seemed to know more, seemed very honest, extremely positive, and just overall friendly.

They completely redid all of our plumbing (and gas lines) including a complex claw foot tub set up, Rinnai hot water heater, ect. In the beginning we were completely gutting the house and living here. They had to do alot of the work in stages on our account. When we would finish one part, like tiling the bath they came out immediately, squeezing us in everytime to get us running water. They were actually great fun to have around during our renovation nightmare. Now it's been over a year since they finished and we had two seperate problems within a week of each other. Neither of the problems had to do with their work and they came out immediately as usual and fixed them FREE, BOTH times.

I dont ever write reviews but I dont think I have been as pleased with a service before. When I noticed these two bad reviews I cant imagine these people had the same company. Paul Ojeda and his guys are truley caring and even more honest and kind then we first anticipated. And their work is awesome. We HIGHLY recommend them.

2
★★★★★

We love these guys and their work. We got about 6 quotes and they were tied with the cheapest but we chose these guys because they seemed to know more, seemed very honest, extremely positive, and just overall friendly.

They completely redid all of our plumbing (and gas lines) including a complex claw foot tub set up, Rinnai hot water heater, ect. In the beginning we were completely gutting the house and living here. They had to do alot of the work in stages on our account. When we would finish one part, like tiling the bath they came out immediately, squeezing us in everytime to get us running water. They were actually great fun to have around during our renovation nightmare. Now it's been over a year since they finished and we had two seperate problems within a week of each other. Neither of the problems had to do with their work and they came out immediately as usual and fixed them FREE, BOTH times.

I dont ever write reviews but I dont think I have been as pleased with a service before. When I noticed these two bad reviews I cant imagine these people had the same company. Paul Ojeda and his guys are truley caring and even more honest and kind then we first anticipated. And their work is awesome. We HIGHLY recommend them.

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These people are non responsive. No accountability. Numerous calls, several promises - no show. Even with emergency situation. The person who left a positive rating MUST be a member of Mr. Ojeda's Church as they were SURE to make sure they gave out Ojeda's church name. This man (Ojeda) appears to be running business from ALL angles. MISLEADING.

0
★☆☆☆☆

These people are non responsive. No accountability. Numerous calls, several promises - no show. Even with emergency situation. The person who left a positive rating MUST be a member of Mr. Ojeda's Church as they were SURE to make sure they gave out Ojeda's church name. This man (Ojeda) appears to be running business from ALL angles. MISLEADING.

Cons: Not Reliable. Frequently changes prices. Quotes one price then tries to charge more.

.

This is the worst plumbing company I have ever seen. They came out to find a leak. They bid the repair at $6250.00 with a one year warranty. They were supposed to replace ALL the copper under my foundation as it was corroding. They sent 3 illegal aliens over to dig under my floor and repair the pipes. They NEVER had a plumber do any of the work. When they were finished, they presented a bill for $17,000.00. We fought over the bill as it was almost three times the bid. 3 months later, the pipes were leaking again. I called them out to fix it and they wanted another $5500.00. What warranty????? They then told me I need to find a new plumber. It turns out that they lied about changing all the pipes and they left 5 feet of corroding pipe in the ground. So now I have to pay a new(real Plumber) to fix what I have already paid for and pay a lawyer to put a Lwsuit on them. R U N from this company. The worst part is that he claims to be a pastor at a church. His lies will make him burn in hell for the type of business he operates using the christian symbol.

0
★☆☆☆☆

This is the worst plumbing company I have ever seen. They came out to find a leak. They bid the repair at $6250.00 with a one year warranty. They were supposed to replace ALL the copper under my foundation as it was corroding. They sent 3 illegal aliens over to dig under my floor and repair the pipes. They NEVER had a plumber do any of the work. When they were finished, they presented a bill for $17,000.00. We fought over the bill as it was almost three times the bid. 3 months later, the pipes were leaking again. I called them out to fix it and they wanted another $5500.00. What warranty????? They then told me I need to find a new plumber. It turns out that they lied about changing all the pipes and they left 5 feet of corroding pipe in the ground. So now I have to pay a new(real Plumber) to fix what I have already paid for and pay a lawyer to put a Lwsuit on them. R U N from this company. The worst part is that he claims to be a pastor at a church. His lies will make him burn in hell for the type of business he operates using the christian symbol.

Pros: They speak english

Cons: they are very dishonest

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I CALLED A PLUMBER FROM CONFIDENCE AND HE LOOKED TO SEE WHAT THE PROBLEM WAS AND HE SAID HE WOULD COME BACK IN ONE HOUR HE NEVER SHOWED UP..........AFTER A FEW HOURS i ATTEMPTED TO CALL HIM AND HE SAID HE WAS AT ANOTHER JOB!! I WAITED ALL DAY FOR NOTHING.
NO WAY WOULD CALL AGAIN..............DO NOT RECOMMEND!!

1
★★☆☆☆

I CALLED A PLUMBER FROM CONFIDENCE AND HE LOOKED TO SEE WHAT THE PROBLEM WAS AND HE SAID HE WOULD COME BACK IN ONE HOUR HE NEVER SHOWED UP..........AFTER A FEW HOURS i ATTEMPTED TO CALL HIM AND HE SAID HE WAS AT ANOTHER JOB!! I WAITED ALL DAY FOR NOTHING.
NO WAY WOULD CALL AGAIN..............DO NOT RECOMMEND!!

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We first called Confidence plumbing on a Saturday in a panic because water was oozing from the wall. Mr. Ojeda responded promptly and fixed the problem, which involved clearing a stopped up air conditioning drain. We are thankful that Mr. Ojeda's skills include AC as well as plumbing! Since then, he and his crew have repaired a micro-leak in a wall pipe, a corroded stop valve under the kitchen sink, and a mysterious water leak between our house and the pool. Every incident has increased our confidence in Mr. Ojeda --in his professionalism and in his integrity. We would, without hesitation, recommend Confidence Plumbing to our family and friends. And we have.

To the person who questioned Rev. Ojeda's work ethic, you must realize that he responds to emergency calls, often from frantic owners with potentially dangerous problems. Once he was late coming to our house for a call (he teleponed and explained why he would be delayed). That night he worked at our house until 11:00 PM fixing our problem. In our experience, he has the highest work ethic.

And he is a pastor. His church is Austin Power House on William Cannon Drive.

2
★★★★★

We first called Confidence plumbing on a Saturday in a panic because water was oozing from the wall. Mr. Ojeda responded promptly and fixed the problem, which involved clearing a stopped up air conditioning drain. We are thankful that Mr. Ojeda's skills include AC as well as plumbing! Since then, he and his crew have repaired a micro-leak in a wall pipe, a corroded stop valve under the kitchen sink, and a mysterious water leak between our house and the pool. Every incident has increased our confidence in Mr. Ojeda --in his professionalism and in his integrity. We would, without hesitation, recommend Confidence Plumbing to our family and friends. And we have.

To the person who questioned Rev. Ojeda's work ethic, you must realize that he responds to emergency calls, often from frantic owners with potentially dangerous problems. Once he was late coming to our house for a call (he teleponed and explained why he would be delayed). That night he worked at our house until 11:00 PM fixing our problem. In our experience, he has the highest work ethic.

And he is a pastor. His church is Austin Power House on William Cannon Drive.

Pros: Quality work. Good service.

Cons: Often busy. Much in demand.

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Well, he was a no show after waiting all day saturday. Excuses don't fix leaking pipes. Find someone more reliable. I expected more and a better work ethic from some one who claimed to be a pastor.

0
★☆☆☆☆

Well, he was a no show after waiting all day saturday. Excuses don't fix leaking pipes. Find someone more reliable. I expected more and a better work ethic from some one who claimed to be a pastor.

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