Movie Gallery

★★★☆☆
  • 443 South Broadway

    Joshua, TX 76058

    Map & Directions
  • 817-645-5338

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We used them a few times and I too was taken for a ride with "late fees" even when they were returned on time.We actually got a BILL in the mail for $50 (collection fees on top of maybe 2 days late fees). You have to physically hand them in there and make them sign something saying you returned them on time.The selection is limited to most recent movies back maybe a year or so. They don't have old stuff that I have seen unless it was like one of the highest grossing movies during that time period.They do get good sales on used movies sometimes. They carry candy and stuff that my kids like. I still prefer a larger rental store.

3
★★★☆☆

We used them a few times and I too was taken for a ride with "late fees" even when they were returned on time.We actually got a BILL in the mail for $50 (collection fees on top of maybe 2 days late fees). You have to physically hand them in there and make them sign something saying you returned them on time.The selection is limited to most recent movies back maybe a year or so. They don't have old stuff that I have seen unless it was like one of the highest grossing movies during that time period.They do get good sales on used movies sometimes. They carry candy and stuff that my kids like. I still prefer a larger rental store.

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I have been a member at this location for 5 years now..In the past 6 mo. I have been charged late fees when I havereturned movies early and also have had games checked outunder my account and charged for them ( what happened was the employee did not clear the computer and scanned the games outunder my account this took 3 days to correct...) Today I was notified that my movies had not been returned and I gave them to the employee in her hand and checked out another movie ... do people not care if they do a good job anymore...I just got of the phone with the manager (Pat Mosley) and she sad that she could not take the late fees of my account...this is poor customer service ... this store will not get my business anylonger...I will have to drive to Burleson 10 miles up 174 to rent movies Blockbuster will get our business....

1
★☆☆☆☆

I have been a member at this location for 5 years now..In the past 6 mo. I have been charged late fees when I havereturned movies early and also have had games checked outunder my account and charged for them ( what happened was the employee did not clear the computer and scanned the games outunder my account this took 3 days to correct...) Today I was notified that my movies had not been returned and I gave them to the employee in her hand and checked out another movie ... do people not care if they do a good job anymore...I just got of the phone with the manager (Pat Mosley) and she sad that she could not take the late fees of my account...this is poor customer service ... this store will not get my business anylonger...I will have to drive to Burleson 10 miles up 174 to rent movies Blockbuster will get our business....

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1 out of 1 people found this review helpful.

.

The people are great that are employed at this store,always willing to work with you if the rental is not available. Great choices also at this location. pleasure to shop here . Thanks for being in Joshua

4
★★★★☆

The people are great that are employed at this store,always willing to work with you if the rental is not available. Great choices also at this location. pleasure to shop here . Thanks for being in Joshua

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0 out of 1 people found this review helpful.

 

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