Aardvark Movers- Austin Texas Moving Company

★★★★☆
http://www.austintexasmovers.com/
  • 815 Brazos St # 82

    Austin, TX 78701

    Map & Directions
  • 512-389-3000

About Aardvark Movers- Austin Texas Moving Company

Details
Hours
Mon-Sun 8am-6pm
Reservations
Make A Reservation

Transportation & Storage

Transportation & Storage
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Do not use this company. Their truck ran through my yard, destroyed mailboxes and other property. They said they would pay for the damages, but do not respond to calls or written claims. I'm out over $1000 because they will not take

3
★★★★★

Do not use this company. Their truck ran through my yard, destroyed mailboxes and other property. They said they would pay for the damages, but do not respond to calls or written claims. I'm out over $1000 because they will not take

.

Horrible customer service is a very bad first impression. I will not be giving this company a second chance.

3
★★★★★

Horrible customer service is a very bad first impression. I will not be giving this company a second chance.

.

I had a horrible experience with this company. We moved most of our items ourselves, and hired Aardvark to move the heavy stuff. They didn't wrap ANYTHING. They dragged my mattress and box spring along the ground and the bottom edge that was laying on the truck floor got filthy with grease and dirt that won't come out. They used SHIPPING tape (not painter's tape, which comes off easily) to close my dresser drawers. I offered to remove the drawers and the movers declined. My entertainment center arrived with scratches and dents. My treadmill clamp that holds it folded up was completely broken off. My refrigerator got 2 noticeable dings in the doors.

I ended up moving a desk I hadn't anticipated moving, which wasn't on the list. One of the movers said that he'd have to write that down and charge us a LOT more, but that if we tipped him well he wouldn't write it down. Extortion much? Absolutely horrible company. The refunded me $100, which doesn't even come close to covering my losses. I wouldn't recommend this company to move so much as a bale of hay.

1
★☆☆☆☆

I had a horrible experience with this company. We moved most of our items ourselves, and hired Aardvark to move the heavy stuff. They didn't wrap ANYTHING. They dragged my mattress and box spring along the ground and the bottom edge that was laying on the truck floor got filthy with grease and dirt that won't come out. They used SHIPPING tape (not painter's tape, which comes off easily) to close my dresser drawers. I offered to remove the drawers and the movers declined. My entertainment center arrived with scratches and dents. My treadmill clamp that holds it folded up was completely broken off. My refrigerator got 2 noticeable dings in the doors.

I ended up moving a desk I hadn't anticipated moving, which wasn't on the list. One of the movers said that he'd have to write that down and charge us a LOT more, but that if we tipped him well he wouldn't write it down. Extortion much? Absolutely horrible company. The refunded me $100, which doesn't even come close to covering my losses. I wouldn't recommend this company to move so much as a bale of hay.

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.

I hired Aardvark Movers because of the great reviews they had. They did an awesome job. My mother moved with a loaded down Uhaul truck and we used Aardvark Movers to unload the truck. They took great care in moving her furniture without breakage. They used the quickest route possible to the 3rd floor apt. which was going up and down the stairs instead of down two long hallways to the elevator. That saved me lots of money in hourly rate. Wow, I have moved alot of times in lots of states and these guys were the best movers I have ever seen. I would highly recommend them to anyone and will definately use them again. They were a bit higher than some other companies in hourly rates, but believe me they cost me less in the long run by using the stairs. Very professional from beginning to end. Thank you Aardvark Movers!!

2
★★★★★

I hired Aardvark Movers because of the great reviews they had. They did an awesome job. My mother moved with a loaded down Uhaul truck and we used Aardvark Movers to unload the truck. They took great care in moving her furniture without breakage. They used the quickest route possible to the 3rd floor apt. which was going up and down the stairs instead of down two long hallways to the elevator. That saved me lots of money in hourly rate. Wow, I have moved alot of times in lots of states and these guys were the best movers I have ever seen. I would highly recommend them to anyone and will definately use them again. They were a bit higher than some other companies in hourly rates, but believe me they cost me less in the long run by using the stairs. Very professional from beginning to end. Thank you Aardvark Movers!!

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I had them pack up for a cross country move... They did an awesome job, were quick, careful, and professional. Best of all, they actually got everything to fit!

2
★★★★★

I had them pack up for a cross country move... They did an awesome job, were quick, careful, and professional. Best of all, they actually got everything to fit!

.

I had them pack up for a cross country move... They did an awesome job, were quick, careful, and professional. Best of all, they actually got everything to fit!

5
★★★★★

I had them pack up for a cross country move... They did an awesome job, were quick, careful, and professional. Best of all, they actually got everything to fit!

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.

My girlfriend and I decided to move in together after about years of dating. \r\nI tried putting off moving in with him for the simple reason of the move itself. Just thinking about packing and moving all of stuff gave me a headache. \r\nI was warned against using movers because they always break your stuff and are horribly expensive...but despite all the warnings, my laziness won me over and I called Aardvark Movers.\r\nContrary to popular belief, these guys were pretty great. \r\nThey showed up on the day scheduled and moved all my boxes on their truck. They did all the annoying work of moving everything basically including the big stuff. \r\n\r\nOverall they did a totally solid job. Nothing broke and the movers and foreman were very friendly. \r\n\r\nSpecial kudos to Sarah in sales who was really helpful!\r\n

2
★★★★★

My girlfriend and I decided to move in together after about years of dating. \r\nI tried putting off moving in with him for the simple reason of the move itself. Just thinking about packing and moving all of stuff gave me a headache. \r\nI was warned against using movers because they always break your stuff and are horribly expensive...but despite all the warnings, my laziness won me over and I called Aardvark Movers.\r\nContrary to popular belief, these guys were pretty great. \r\nThey showed up on the day scheduled and moved all my boxes on their truck. They did all the annoying work of moving everything basically including the big stuff. \r\n\r\nOverall they did a totally solid job. Nothing broke and the movers and foreman were very friendly. \r\n\r\nSpecial kudos to Sarah in sales who was really helpful!\r\n

.

My girlfriend and I decided to move in together after about years of dating.
I tried putting off moving in with him for the simple reason of the move itself. Just thinking about packing and moving all of stuff gave me a headache.
I was warned against using movers because they always break your stuff and are horribly expensive...but despite all the warnings, my laziness won me over and I called Aardvark Movers.
Contrary to popular belief, these guys were pretty great.
They showed up on the day scheduled and moved all my boxes on their truck. They did all the annoying work of moving everything basically including the big stuff.

Overall they did a totally solid job. Nothing broke and the movers and foreman were very friendly.

Special kudos to Sarah in sales who was really helpful!

5
★★★★★

My girlfriend and I decided to move in together after about years of dating.
I tried putting off moving in with him for the simple reason of the move itself. Just thinking about packing and moving all of stuff gave me a headache.
I was warned against using movers because they always break your stuff and are horribly expensive...but despite all the warnings, my laziness won me over and I called Aardvark Movers.
Contrary to popular belief, these guys were pretty great.
They showed up on the day scheduled and moved all my boxes on their truck. They did all the annoying work of moving everything basically including the big stuff.

Overall they did a totally solid job. Nothing broke and the movers and foreman were very friendly.

Special kudos to Sarah in sales who was really helpful!

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.

The movers showed up at my disgusting apartment and started to pack things without any complaints and without putting latex gloves on because of all the disgust! I even offered!I got their number from a family friend who used them recently. Their rates were decent and their service was simply great. Im a lazy individual so I opted for them to pack my stuff which they did perfectly and didnt charge me much extra.\nWhen we got to San Francisco they unpacked my stuff at my apartment and even helped me fix some things around my apartment for no extra charge.

2
★★★★★

The movers showed up at my disgusting apartment and started to pack things without any complaints and without putting latex gloves on because of all the disgust! I even offered!I got their number from a family friend who used them recently. Their rates were decent and their service was simply great. Im a lazy individual so I opted for them to pack my stuff which they did perfectly and didnt charge me much extra.\nWhen we got to San Francisco they unpacked my stuff at my apartment and even helped me fix some things around my apartment for no extra charge.

.

The movers showed up at my disgusting apartment and started to pack things without any complaints and without putting latex gloves on because of all the disgust! I even offered!I got their number from a family friend who used them recently. Their rates were decent and their service was simply great. Im a lazy individual so I opted for them to pack my stuff which they did perfectly and didnt charge me much extra.
When we got to San Francisco they unpacked my stuff at my apartment and even helped me fix some things around my apartment for no extra charge.

5
★★★★★

The movers showed up at my disgusting apartment and started to pack things without any complaints and without putting latex gloves on because of all the disgust! I even offered!I got their number from a family friend who used them recently. Their rates were decent and their service was simply great. Im a lazy individual so I opted for them to pack my stuff which they did perfectly and didnt charge me much extra.
When we got to San Francisco they unpacked my stuff at my apartment and even helped me fix some things around my apartment for no extra charge.

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.

A B C D E \nI wrote a review and wanted to just delete it as things have been resolved, but city search does not let me delete a review that I posted! Strange. I did not end up using this company so I cannot give a fair review or rating.

1
★★★☆☆

A B C D E \nI wrote a review and wanted to just delete it as things have been resolved, but city search does not let me delete a review that I posted! Strange. I did not end up using this company so I cannot give a fair review or rating.

.

Thank you! Thank you!! Yet again, Aardvark came through for us and made a difficult move day manageable. Richard's crew was qualified, organized, and professional. They were a welcome team to have in our office. Thanks again for your help and assistance!

5
★★★★★

Thank you! Thank you!! Yet again, Aardvark came through for us and made a difficult move day manageable. Richard's crew was qualified, organized, and professional. They were a welcome team to have in our office. Thanks again for your help and assistance!

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.

Aardvark Movers were horrible. I had a morning slot reserved, 15 minutes before they were supposed to show up the manager called saying it would have to be a few hours later. A few hours later another guy calls saying it wouldn't be until later on in the afternoon. So the movers showed up 7 hours late. I then found out later that it was not even Aardvark Movers that was moving me. They had called another company to come take the job and I was never even notified. Horrible experience and extremely unprofessional.

1
★☆☆☆☆

Aardvark Movers were horrible. I had a morning slot reserved, 15 minutes before they were supposed to show up the manager called saying it would have to be a few hours later. A few hours later another guy calls saying it wouldn't be until later on in the afternoon. So the movers showed up 7 hours late. I then found out later that it was not even Aardvark Movers that was moving me. They had called another company to come take the job and I was never even notified. Horrible experience and extremely unprofessional.

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.

My best moving experience ever! What an amazing moving crew we received. They were on time, courteous, hardworking and motivated. I will recommend Aardvark Movers to all of my clients, neighbors, family and friends. I can say without hesitation your company is, bar none, the best in the moving business!\r\n

2
★★★★★

My best moving experience ever! What an amazing moving crew we received. They were on time, courteous, hardworking and motivated. I will recommend Aardvark Movers to all of my clients, neighbors, family and friends. I can say without hesitation your company is, bar none, the best in the moving business!\r\n

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after my movers that i initially hired didn't show up, i called aardvark at the last minute and they came through.....they took great care with my breakables in moving them out and into a storage facility; i'll def be using them again to move into my new place; i'd recommend them to anyone based on the combination of quality service, low cost, and being on time.....also, for anyone using a uhaul, by the time you get done buying your friends/relatives dinner for helping you move, you might as well have used aardvark and get it done faster and spend about the same amount.\r\n

2
★★★★★

after my movers that i initially hired didn't show up, i called aardvark at the last minute and they came through.....they took great care with my breakables in moving them out and into a storage facility; i'll def be using them again to move into my new place; i'd recommend them to anyone based on the combination of quality service, low cost, and being on time.....also, for anyone using a uhaul, by the time you get done buying your friends/relatives dinner for helping you move, you might as well have used aardvark and get it done faster and spend about the same amount.\r\n

Pros: service, cost

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Just want to say thanks for the easiest move I've ever experienced - and I've had more than my fair share. I only wish I would've found Aardvark sooner. Andre and his partner were friendly and professional. They worked hard and moved quickly, even though it was HOT. They took great care with all of my belongings and were able to fit everything into my small storage unit. I chose Aardvark for their competitive price, but would return for the great service. Thanks!

2
★★★★★

Just want to say thanks for the easiest move I've ever experienced - and I've had more than my fair share. I only wish I would've found Aardvark sooner. Andre and his partner were friendly and professional. They worked hard and moved quickly, even though it was HOT. They took great care with all of my belongings and were able to fit everything into my small storage unit. I chose Aardvark for their competitive price, but would return for the great service. Thanks!

Pros: Price, Service, Value!

.

I recently had a bit of a panicked situation in which I needed a large piece of furniture moved within one day. Aardvark worked me into their schedule, and Andre and another mover were at my apartment within two hours. I highly recommend using Aardvark for your next move!

2
★★★★★

I recently had a bit of a panicked situation in which I needed a large piece of furniture moved within one day. Aardvark worked me into their schedule, and Andre and another mover were at my apartment within two hours. I highly recommend using Aardvark for your next move!

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My husband and I struggled with the idea of hiring movers for our move from Austin to Lago Vista. At first we chose to use Aardvark because of their reasonable price and excellent customer service. Now, we are ?lifers.? When our movers, Andre and Cleo, showed up we were pleased to meet two fine young men; they were both very professional and courteous throughout the entire process. By the time they were done they had worked a full day moving us into our new home, endured over 100 degree heat and were successful in preventing any damage to ALL of our belongings. These two young men never once stopped to take anything more than a quick water break. I am pleased to say that my experience with them has convinced me to never use another moving company again. Thanks Andre and Cleo, we are forever grateful!

2
★★★★★

My husband and I struggled with the idea of hiring movers for our move from Austin to Lago Vista. At first we chose to use Aardvark because of their reasonable price and excellent customer service. Now, we are ?lifers.? When our movers, Andre and Cleo, showed up we were pleased to meet two fine young men; they were both very professional and courteous throughout the entire process. By the time they were done they had worked a full day moving us into our new home, endured over 100 degree heat and were successful in preventing any damage to ALL of our belongings. These two young men never once stopped to take anything more than a quick water break. I am pleased to say that my experience with them has convinced me to never use another moving company again. Thanks Andre and Cleo, we are forever grateful!

Pros: everything

Cons: none whatsoever

.

I lived in my old place for two years partly because moving is a pain. I wasn't in the market to make any of my friends help me move a washer and dryer down from my third-floor apartment, and, having a new job, I didn't have a lot of time to move some of the larger items in my home. I chose Aardvark because they came well-recommended on City Search--and for good reason! The two movers who came were helpful and friendly. They carried a whole lot of heavy furniture down more than three flights of stairs, still taking time to have fun conversation and always willing to be flexible and go above and beyond. \r\n\r\nAndre was especially helpful. He beamed to me about how happy and satisfying he found moving as a profession. You can imagine the kind of great service you're going to get from someone that excited about his job. They had me moved into my new place, which had the good fortune of being situated directly on the ground, in about a half hour. All of my stuff was perfectly in tact, and the only casualty of the move was a small mark where an especially large piece of furniture rubbed against the door. Even though it wasn't really a big deal, and was very superficial, Andre made sure to get the landlord's number and immediately called him in front of me, telling me that he'll come over and repaint the door himself if he has to. I would have to say I was really impressed with that kind of accountability.\r\n\r\nThere's a stereotype about movers, that your stuff isn't safe with them or that they're not totally trustworthy. That's what makes the selection of movers a tough process. With Aardvark, I didn't feel that for a minute. They more than proved to me the difference loving your job makes.

2
★★★★★

I lived in my old place for two years partly because moving is a pain. I wasn't in the market to make any of my friends help me move a washer and dryer down from my third-floor apartment, and, having a new job, I didn't have a lot of time to move some of the larger items in my home. I chose Aardvark because they came well-recommended on City Search--and for good reason! The two movers who came were helpful and friendly. They carried a whole lot of heavy furniture down more than three flights of stairs, still taking time to have fun conversation and always willing to be flexible and go above and beyond. \r\n\r\nAndre was especially helpful. He beamed to me about how happy and satisfying he found moving as a profession. You can imagine the kind of great service you're going to get from someone that excited about his job. They had me moved into my new place, which had the good fortune of being situated directly on the ground, in about a half hour. All of my stuff was perfectly in tact, and the only casualty of the move was a small mark where an especially large piece of furniture rubbed against the door. Even though it wasn't really a big deal, and was very superficial, Andre made sure to get the landlord's number and immediately called him in front of me, telling me that he'll come over and repaint the door himself if he has to. I would have to say I was really impressed with that kind of accountability.\r\n\r\nThere's a stereotype about movers, that your stuff isn't safe with them or that they're not totally trustworthy. That's what makes the selection of movers a tough process. With Aardvark, I didn't feel that for a minute. They more than proved to me the difference loving your job makes.

Pros: Fast, friendly, good value

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\r\nThe guys (movers) were fabulous! They did an excellent job. They were professional, enthusiastic, and went the extra mile with my move. Moving is not fun, but the guys made it a pleasant experience. I have already recommended to friends\r\n

2
★★★★★

\r\nThe guys (movers) were fabulous! They did an excellent job. They were professional, enthusiastic, and went the extra mile with my move. Moving is not fun, but the guys made it a pleasant experience. I have already recommended to friends\r\n

.

We have moved several times and have hired several different moving companies. By far, we have never seen such professionalism as we did by your movers. They seemed to truly care when they were handling and moving our belongings. They were extraordinarily careful, respectful, and courteous. We would be pleased to be on your reference list.

2
★★★★★

We have moved several times and have hired several different moving companies. By far, we have never seen such professionalism as we did by your movers. They seemed to truly care when they were handling and moving our belongings. They were extraordinarily careful, respectful, and courteous. We would be pleased to be on your reference list.

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The movers were awesome! They made my entire moving experience go by fast and enjoyable. I would use you guys again and recommend your company to anyone. Thx!

2
★★★★★

The movers were awesome! They made my entire moving experience go by fast and enjoyable. I would use you guys again and recommend your company to anyone. Thx!

.

Preston and his crew did an excellent job with my move. They were courteous and attentive. They carefully wrapped and packed my fragile items. They were on time and delivered all of my apartment?s contents in perfect condition.

2
★★★★★

Preston and his crew did an excellent job with my move. They were courteous and attentive. They carefully wrapped and packed my fragile items. They were on time and delivered all of my apartment?s contents in perfect condition.

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I was very impressed with the men who came to move my apt today. Not only were they timely, but they were kind, courteous, professional, and treated my items as if they were their own. Maurice and Greg were wonderful guys who were always smiling and I knew they really enjoyed what they did. I certainly will use Aadvark Movers again in the near future and most of all I will specifically request Maurice and Greg. I recommend that if you need movers in the Austin area these are your guys.

2
★★★★★

I was very impressed with the men who came to move my apt today. Not only were they timely, but they were kind, courteous, professional, and treated my items as if they were their own. Maurice and Greg were wonderful guys who were always smiling and I knew they really enjoyed what they did. I certainly will use Aadvark Movers again in the near future and most of all I will specifically request Maurice and Greg. I recommend that if you need movers in the Austin area these are your guys.

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We have used Aardvark Movers for both our business and our home moves. They are by far the best moving company we have ever used. There is no doubt we will continue to use them for any future moving services.

2
★★★★★

We have used Aardvark Movers for both our business and our home moves. They are by far the best moving company we have ever used. There is no doubt we will continue to use them for any future moving services.

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My move was the most hassle-free move I have ever experienced. Everything was coordinated thoroughly from start to finish. Everything arrived on time and was completed earlier than I expected. Tim and Mark handled all of our household items with the utmost care and could not have been more attentive to our needs.

2
★★★★★

My move was the most hassle-free move I have ever experienced. Everything was coordinated thoroughly from start to finish. Everything arrived on time and was completed earlier than I expected. Tim and Mark handled all of our household items with the utmost care and could not have been more attentive to our needs.

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This is the third time we have used Aardvark Moving, and we could not be happier with our choice each time. We are pleased that the estimate was accurate and there were no ?hidden? surprises the day of the move. The team that was sent was exceptional, performing their work quickly and helpfully.

2
★★★★★

This is the third time we have used Aardvark Moving, and we could not be happier with our choice each time. We are pleased that the estimate was accurate and there were no ?hidden? surprises the day of the move. The team that was sent was exceptional, performing their work quickly and helpfully.

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I moved this past month with Aardvark Movers and they were great. They called prior to coming, showed up a tad bit early, and were able to move me within a few hours as quoted over the phone. The guys were very nice and clean cut. I don?t own a lot of fancy stuff, but they treated my things as if they were all ?vip? pieces. The pricing was reasonable as well. I have no complaints and will recommend to all my friends.

2
★★★★★

I moved this past month with Aardvark Movers and they were great. They called prior to coming, showed up a tad bit early, and were able to move me within a few hours as quoted over the phone. The guys were very nice and clean cut. I don?t own a lot of fancy stuff, but they treated my things as if they were all ?vip? pieces. The pricing was reasonable as well. I have no complaints and will recommend to all my friends.

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We want to thank you for such wonderful service on our move. The movers were so good. They were polite, respectful, and patient with my ?oh so many requests!? They handled our move with pure finesse. (not one thing was scratched, damaged, or broken) If you can, please pass this on to our moving crew. Sorry, I am terrible with names.

2
★★★★★

We want to thank you for such wonderful service on our move. The movers were so good. They were polite, respectful, and patient with my ?oh so many requests!? They handled our move with pure finesse. (not one thing was scratched, damaged, or broken) If you can, please pass this on to our moving crew. Sorry, I am terrible with names.

.

We are very happy with the work done by our movers Greg and Mauriise. They packed and loaded our household goods for delivery to our new home. They were extremely efficient, and did an excellent job packing the truck carefully. They showed up on time and delivered within a reasonable time frame. Please feel free to use us as a reference!

2
★★★★★

We are very happy with the work done by our movers Greg and Mauriise. They packed and loaded our household goods for delivery to our new home. They were extremely efficient, and did an excellent job packing the truck carefully. They showed up on time and delivered within a reasonable time frame. Please feel free to use us as a reference!

.

I can not believe this company has such a good rating! I reserved their services several days in advance to help us unload some moving trucks. We agreed on a morning time, and when they were an hour late, I contacted them to see when they would arrive. I spoke with one of the movers and was told, ...maybe they would show early evening, but no guarantees! I called back the main number and asked for help and they said they would try and locate another crew for me and would call me back in 5 minutes with an update. They never even bothered to call back. I was completely stood up with moving trucks standing by and a toddler on hand. Horrible experience. Do not call this company if you really expect someone to show up as promised!

0
★☆☆☆☆

I can not believe this company has such a good rating! I reserved their services several days in advance to help us unload some moving trucks. We agreed on a morning time, and when they were an hour late, I contacted them to see when they would arrive. I spoke with one of the movers and was told, ...maybe they would show early evening, but no guarantees! I called back the main number and asked for help and they said they would try and locate another crew for me and would call me back in 5 minutes with an update. They never even bothered to call back. I was completely stood up with moving trucks standing by and a toddler on hand. Horrible experience. Do not call this company if you really expect someone to show up as promised!

Pros: Nothing..

Cons: Never even bothered to show up or call!

.

My move turned out very well. The movers were highly professional, and everything showed up in a timely manner undamaged. Thank you Aardvark for a very non stressful move.

2
★★★★★

My move turned out very well. The movers were highly professional, and everything showed up in a timely manner undamaged. Thank you Aardvark for a very non stressful move.

Pros: Everything

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We have used Aardvark Movers several times both personally and professionally over the last several years and have found them to be efficient, courteous, and careful movers who charge a competitive price.

2
★★★★★

We have used Aardvark Movers several times both personally and professionally over the last several years and have found them to be efficient, courteous, and careful movers who charge a competitive price.

Pros: careful movers and competive pricing

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Grrrreeeaaaatttt move. Tim and Greg were awesome. I would encourage anyone to use Aardvark for their next move.

2
★★★★★

Grrrreeeaaaatttt move. Tim and Greg were awesome. I would encourage anyone to use Aardvark for their next move.

Pros: Pricing - Polite, Strong, & Quick Movers

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We scheduled a move with an Austin office then find out that the personnel no longer work there. The Austin phone number we called before now calls Houston. We are told the Austin office is shut down. They had no record of our move. We had to rent a U-Haul and move all our stuff ourselves. We were never told anything.\r\nBad experience!

0
★☆☆☆☆

We scheduled a move with an Austin office then find out that the personnel no longer work there. The Austin phone number we called before now calls Houston. We are told the Austin office is shut down. They had no record of our move. We had to rent a U-Haul and move all our stuff ourselves. We were never told anything.\r\nBad experience!

Pros: nothing

Cons: communication

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I scheduled our move a month in advance and had a confirmation e-mail at the time. They told me they would call the night before the move to confirm, so I got pretty concerned when I realized before I went to bed that they had not called. I called them first thing at 8am the day of the move (our move was scheduled for 8:30am), and they told me they had never put us on the calendar. It took 5 hours to get them to throw together some movers who had been on their days off and it threw off our whole day of appointments/deliveries. Not only did it cost almost $200 more than what they had quoted me on the phone (which was the reason we chose them to begin with), but I never got so much as a discount...let alone an apology for the inconvenience and grief. (They also destroyed just about every plant they stacked into their truck, and the mover walked directly into our house with a lit cigarette in his mouth). DO NOT USE THIS COMPANY!!

0
★☆☆☆☆

I scheduled our move a month in advance and had a confirmation e-mail at the time. They told me they would call the night before the move to confirm, so I got pretty concerned when I realized before I went to bed that they had not called. I called them first thing at 8am the day of the move (our move was scheduled for 8:30am), and they told me they had never put us on the calendar. It took 5 hours to get them to throw together some movers who had been on their days off and it threw off our whole day of appointments/deliveries. Not only did it cost almost $200 more than what they had quoted me on the phone (which was the reason we chose them to begin with), but I never got so much as a discount...let alone an apology for the inconvenience and grief. (They also destroyed just about every plant they stacked into their truck, and the mover walked directly into our house with a lit cigarette in his mouth). DO NOT USE THIS COMPANY!!

Cons: forgot about us, damaged stuff, no compensation or apology

.

We were referred to Aardvark Moving Company by a family member that had used them several times the past 8-10 years. At first we were a little apprehensive about using any company with such a name, but hey, Austin is weird!!! All my wife and I can say is WOW! We live in Westlake Hills with a super gnarly driveway that we couldn't imagine they would be able to deal with. We are talking almost 45 degrees. They didn't blink an eye and we could tell that this is what they do for a living.\r\nEven our large armoire upstairs was moved without a hitch. From start to finish they were nothing but professional and sincerely caring about our furniture. They made us feel more than comfortable with entrusting them with our worldly belonging! Thank You, Thank You, Thank You! We highly recommend this company. Special kudos goes out to Zeke! Nice to meet someone that you can tell enjoys pleasing his customers.\r\n

2
★★★★★

We were referred to Aardvark Moving Company by a family member that had used them several times the past 8-10 years. At first we were a little apprehensive about using any company with such a name, but hey, Austin is weird!!! All my wife and I can say is WOW! We live in Westlake Hills with a super gnarly driveway that we couldn't imagine they would be able to deal with. We are talking almost 45 degrees. They didn't blink an eye and we could tell that this is what they do for a living.\r\nEven our large armoire upstairs was moved without a hitch. From start to finish they were nothing but professional and sincerely caring about our furniture. They made us feel more than comfortable with entrusting them with our worldly belonging! Thank You, Thank You, Thank You! We highly recommend this company. Special kudos goes out to Zeke! Nice to meet someone that you can tell enjoys pleasing his customers.\r\n

.

First off, I have never taken the time to write a review of a company- either good or bad-\r\nThis company though went beyond any expectations I had, beyond what any other company has ever done. So I decided to let the world know how grateful and how highly I think of their commitment to service. A lot of other companies in a lot of other industries could learn valuable lessons from these guys. They conduct business at a level that is higher than I thought still existed.\r\nAnd yes, I did read the other reviews that graded their performance with failing grades. So, I might be the exception, who knows. I can only comment on my experience. Here are the particulars---\r\nWe had been planning our move from Austin to the Clear Lake area for over three months, and had scheduled our move with AArdvark a month in advance. Due to problems with closing on our home we had to re-schedule our move 2 times at the last minute. They accommodated this without any penalty even though we know it had to have cost them business. Then after loading our belonging on our day of the move we were informed we would not be allowed to move into our new home for another day. Again they accommodated us and held everything overnight.\r\nTwo other problems arose that they immediately took care of. Their employees made us feel that it was their priviledge to be our movers and treated all of our belongings like it was their own. We were especially impressed with the care they took in handling our antiques. Our overall experience with them was A+++. Our whole move was a comedy of errors from the realtor, to the utility company, to the title company of the other buyers. Aardvark's professionalism made all those problems easier to deal with. And because of that I have taken the time to write out this review of praise. Special thanks go out to Greg, Shay, and Zeek. We will refer you to anyone/everyone in the future. Thanks again!\r\n\r\n\r\n\r\n\r\n

2
★★★★★

First off, I have never taken the time to write a review of a company- either good or bad-\r\nThis company though went beyond any expectations I had, beyond what any other company has ever done. So I decided to let the world know how grateful and how highly I think of their commitment to service. A lot of other companies in a lot of other industries could learn valuable lessons from these guys. They conduct business at a level that is higher than I thought still existed.\r\nAnd yes, I did read the other reviews that graded their performance with failing grades. So, I might be the exception, who knows. I can only comment on my experience. Here are the particulars---\r\nWe had been planning our move from Austin to the Clear Lake area for over three months, and had scheduled our move with AArdvark a month in advance. Due to problems with closing on our home we had to re-schedule our move 2 times at the last minute. They accommodated this without any penalty even though we know it had to have cost them business. Then after loading our belonging on our day of the move we were informed we would not be allowed to move into our new home for another day. Again they accommodated us and held everything overnight.\r\nTwo other problems arose that they immediately took care of. Their employees made us feel that it was their priviledge to be our movers and treated all of our belongings like it was their own. We were especially impressed with the care they took in handling our antiques. Our overall experience with them was A+++. Our whole move was a comedy of errors from the realtor, to the utility company, to the title company of the other buyers. Aardvark's professionalism made all those problems easier to deal with. And because of that I have taken the time to write out this review of praise. Special thanks go out to Greg, Shay, and Zeek. We will refer you to anyone/everyone in the future. Thanks again!\r\n\r\n\r\n\r\n\r\n

Pros: Service

Cons: n/a

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Thanks guys! Ya'll came through again! This is the third time we have used Aardvark.\nThey are highly recommended.

2
★★★★★

Thanks guys! Ya'll came through again! This is the third time we have used Aardvark.\nThey are highly recommended.

.

I'd think twice before using Aardvark. I had them move my one bedroom apartment from Austin to Houston, and they only sent one guy to do all the work. Nevermind the fact that their website advertises 2 or 3 men movers, I got one lonely guy. The guy they sent did a great job, but there are limits to how fast a single person can do things. Consequently, the move took until 8pm at night before it was done. I also had to help move stuff myself in Houston, because there were bums walking past the unattended trailer with all my furniture inside it. I was afraid stuff would get stolen, so I tried to get all the stuff out of there asap. The owner of the company hasn't even bothered to respond to my complaint email, so apparently he doesn't care. Don't use these guys.

1
★★☆☆☆

I'd think twice before using Aardvark. I had them move my one bedroom apartment from Austin to Houston, and they only sent one guy to do all the work. Nevermind the fact that their website advertises 2 or 3 men movers, I got one lonely guy. The guy they sent did a great job, but there are limits to how fast a single person can do things. Consequently, the move took until 8pm at night before it was done. I also had to help move stuff myself in Houston, because there were bums walking past the unattended trailer with all my furniture inside it. I was afraid stuff would get stolen, so I tried to get all the stuff out of there asap. The owner of the company hasn't even bothered to respond to my complaint email, so apparently he doesn't care. Don't use these guys.

Editorial from

Central Texas movers service homes, apartments, dorms and offices, with trailers from 14 to 37 feet long. Same-day service available.

 

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