Prime Properties

★★★★★
  • 5808 Balcones Drive Suite 102 & 103 Suite #200

    Austin, TX 78731

    Map & Directions
  • 512-520-9060

About Prime Properties

Hours
M-F; 8AM to 5PM

Real Estate

Real Estate
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4.9048 21
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STAY AWAY FROM THIS COMPANY OR YOU'LL NEVER GET YOUR SECURITY DEPOSIT BACK!!! we rented a property from Prime Properties for a year and after we moved out they made up some bogus charges:

- Cleaning $325 (we fully cleaned the house after moving out)

- Carpet cleaning $800 (I cleaned the carpet using a carpet cleaner myself!)

- Lawn service $200 (I hired a landscaping company 3 days before moving out)

- Sink basket $8 (the sink never had a sink basket to begin with and I bought one myself! )

- Paining bolts $73 (sure there were nail holes on the wall but isn't normal?)

- Unjam disposal $15 (seriously?)

- 15% admin fee $216

1
★☆☆☆☆

STAY AWAY FROM THIS COMPANY OR YOU'LL NEVER GET YOUR SECURITY DEPOSIT BACK!!! we rented a property from Prime Properties for a year and after we moved out they made up some bogus charges:

- Cleaning $325 (we fully cleaned the house after moving out)

- Carpet cleaning $800 (I cleaned the carpet using a carpet cleaner myself!)

- Lawn service $200 (I hired a landscaping company 3 days before moving out)

- Sink basket $8 (the sink never had a sink basket to begin with and I bought one myself! )

- Paining bolts $73 (sure there were nail holes on the wall but isn't normal?)

- Unjam disposal $15 (seriously?)

- 15% admin fee $216

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.

STAY AWAY FROM THIS COMPANY OR YOU'LL NEVER GET YOUR SECURITY DEPOSIT BACK!!! we rented a property from Prime Properties for a year and after we moved out they made up some bogus charges:\r
\r
- Cleaning $325 (we fully cleaned the house

3
★★★★★

STAY AWAY FROM THIS COMPANY OR YOU'LL NEVER GET YOUR SECURITY DEPOSIT BACK!!! we rented a property from Prime Properties for a year and after we moved out they made up some bogus charges:\r
\r
- Cleaning $325 (we fully cleaned the house

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Definitely the BEST management company I have used in over 56 years of owning rental property. Friendly and responsive to me and my/our tenants for over five years. Has pride in what they do and how they do it. I just wish they could

3
★★★★★

Definitely the BEST management company I have used in over 56 years of owning rental property. Friendly and responsive to me and my/our tenants for over five years. Has pride in what they do and how they do it. I just wish they could

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I am apparently the first landlord with negative feedback. They were great for a while until we wanted to move back from out of state and asked them to facilitate that for us. They contacted our tenant and made everything happen. When we

3
★★★★★

I am apparently the first landlord with negative feedback. They were great for a while until we wanted to move back from out of state and asked them to facilitate that for us. They contacted our tenant and made everything happen. When we

.

I just want to say that I have been renting from Prime Properties for 5 years and Im very pleased with their demeanor with me as a tenate. What I love most about them is they treat you like family and adress any concerns imediately.Kim is

3
★★★★★

I just want to say that I have been renting from Prime Properties for 5 years and Im very pleased with their demeanor with me as a tenate. What I love most about them is they treat you like family and adress any concerns imediately.Kim is

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As an out-of-state property owner, it is crucial that I can depend on my property management company to help me effectively manage my property and maximize my investment. Over the years, I have encountered several unscrupulous property

3
★★★★★

As an out-of-state property owner, it is crucial that I can depend on my property management company to help me effectively manage my property and maximize my investment. Over the years, I have encountered several unscrupulous property

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Do not get into a lease with these people!!! Not a good experience!!

3
★★★★★

Do not get into a lease with these people!!! Not a good experience!!

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Property management companies aren't fun to deal with as a renter anyway...but this one is really BAD!! The owners are not people you want to do business with. One acts like he doesn't know what's going on and the other one is just plain

3
★★★★★

Property management companies aren't fun to deal with as a renter anyway...but this one is really BAD!! The owners are not people you want to do business with. One acts like he doesn't know what's going on and the other one is just plain

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I like all of the positive reviews from property owners...I'm sure they do treat you nicely. However, if you rent from them get ready to be treated horribly!!!RUDE and charge outrageous fees. STEAR CLEAR of this company....they are not

3
★★★★★

I like all of the positive reviews from property owners...I'm sure they do treat you nicely. However, if you rent from them get ready to be treated horribly!!!RUDE and charge outrageous fees. STEAR CLEAR of this company....they are not

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Wonderful company to work with! Our property has never been vacant for longer than a few weeks thanks to Prime Properties. They take care of everything from finding tenants, repairs and so much more. We are military and not stationed in

3
★★★★★

Wonderful company to work with! Our property has never been vacant for longer than a few weeks thanks to Prime Properties. They take care of everything from finding tenants, repairs and so much more. We are military and not stationed in

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I have owned my rental property in Austin for about 5 years now. John and Larry are wonderful. Whenever I call them they spend a lot of time answering my questions and letting me know what's going on with my property and how the real

3
★★★★★

I have owned my rental property in Austin for about 5 years now. John and Larry are wonderful. Whenever I call them they spend a lot of time answering my questions and letting me know what's going on with my property and how the real

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John and his team know this business and have helped us for many years. They are professional, efficient, trustworthy, and demonstrate high standards for their services. They want to rent quality properties and have always promoted trust

3
★★★★★

John and his team know this business and have helped us for many years. They are professional, efficient, trustworthy, and demonstrate high standards for their services. They want to rent quality properties and have always promoted trust

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These guys have been very responsive and understanding. I especially appreciate their patience. They have taken good care of me for years. No complaints here!

3
★★★★★

These guys have been very responsive and understanding. I especially appreciate their patience. They have taken good care of me for years. No complaints here!

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As a renter - this company is completely unreasonable. They will charge you for every little thing. Charge 160% interest for 5 days late. Don't rent from them - EVER!! I'm going to get out as fast as I can. One of their owners is

3
★★★★★

As a renter - this company is completely unreasonable. They will charge you for every little thing. Charge 160% interest for 5 days late. Don't rent from them - EVER!! I'm going to get out as fast as I can. One of their owners is

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After experiencing problems with a difficult tenant I decided I needed a management company to handle my property. Prime Properties exceeded expectations from the very beginning. Not only did I receive personal phone calls updating me

3
★★★★★

After experiencing problems with a difficult tenant I decided I needed a management company to handle my property. Prime Properties exceeded expectations from the very beginning. Not only did I receive personal phone calls updating me

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Do not rent from this company!!! Terrible to work with and the guys running the place are just jerks no other way to put it. Rented for a couple of years with problem after problem. They have lots of extra fees and enjoy charging them!!

1
★☆☆☆☆

Do not rent from this company!!! Terrible to work with and the guys running the place are just jerks no other way to put it. Rented for a couple of years with problem after problem. They have lots of extra fees and enjoy charging them!!

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Charge ridiculous fees. Bad attitudes toward tenants!! Difficult to work with. Not customer friendly!

0
★☆☆☆☆

Charge ridiculous fees. Bad attitudes toward tenants!! Difficult to work with. Not customer friendly!

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would not recommend this company to ANYONE! I rented from them for over 2 years and after the second time they increased my rent without notifying me, I had enough. I attempted to discuss signing a new extended lease for lower rent and one of the co-owners told me to type up a proposal and when I did he informed me they didn't do extended leases. Basically wasted my time. Then I found another home with more square footage in the same neighborhood for over $100 less a month. Upon moving out they charged $129 to clean the carpets... fine the move-out instructions said the carpets had to be professionally cleaned. Then they charged $130 to "clean" the empty house I just cleaned. My husband even stopped by with the other owner doing the walk through and he told my husband the place looked good. So now they say the blinds were dusty and a couple of other petty observations and that makes them think they have the right to spend $130 of my money. The person I spoke to about it was condescending and continually repeated that they were sorry I felt the way I did. Ridiculous! $130 is a good deal of money and whoever they have doing their cleaning is making a killing. I would never hire someone for that amount to do what they are "claiming" needed to be done. AVOID THIS COMPANY!!!!!

0
★☆☆☆☆

would not recommend this company to ANYONE! I rented from them for over 2 years and after the second time they increased my rent without notifying me, I had enough. I attempted to discuss signing a new extended lease for lower rent and one of the co-owners told me to type up a proposal and when I did he informed me they didn't do extended leases. Basically wasted my time. Then I found another home with more square footage in the same neighborhood for over $100 less a month. Upon moving out they charged $129 to clean the carpets... fine the move-out instructions said the carpets had to be professionally cleaned. Then they charged $130 to "clean" the empty house I just cleaned. My husband even stopped by with the other owner doing the walk through and he told my husband the place looked good. So now they say the blinds were dusty and a couple of other petty observations and that makes them think they have the right to spend $130 of my money. The person I spoke to about it was condescending and continually repeated that they were sorry I felt the way I did. Ridiculous! $130 is a good deal of money and whoever they have doing their cleaning is making a killing. I would never hire someone for that amount to do what they are "claiming" needed to be done. AVOID THIS COMPANY!!!!!

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These are great guys to work with. I found them to be very helpful and courteous. I would highly recommend them.

5
★★★★★

These are great guys to work with. I found them to be very helpful and courteous. I would highly recommend them.

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A good group of guys to work with. Very responsive and courteous. I would highly recommend them.

2
★★★★★

A good group of guys to work with. Very responsive and courteous. I would highly recommend them.

Pros: responsive, courteous

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I have two properties - currently only one is managed by Prime Properties and the second one is soon to be under their management as well. Staff is very responsive, responsible and honest. They got my property rented within 2 weeks in the middle of December! I believe this is due to a good listing/network and guidance on rental market/how to set my price to ensure a fair rate and a quick transition. My other property sat for 5 months including spring months with very little guidance from the other management property. I will be switching to Prime Properties for this property as well as soon as I can. Property management companies have a fiduciary duty to their clients, and Prime Properties takes this very seriously. As a busy professional, I need someone that will not only collect a rent check for me but will help me manage and service my property, have my best interests in mind and support me with expert market guidance. Prime Properties has done that for me.

2
★★★★★

I have two properties - currently only one is managed by Prime Properties and the second one is soon to be under their management as well. Staff is very responsive, responsible and honest. They got my property rented within 2 weeks in the middle of December! I believe this is due to a good listing/network and guidance on rental market/how to set my price to ensure a fair rate and a quick transition. My other property sat for 5 months including spring months with very little guidance from the other management property. I will be switching to Prime Properties for this property as well as soon as I can. Property management companies have a fiduciary duty to their clients, and Prime Properties takes this very seriously. As a busy professional, I need someone that will not only collect a rent check for me but will help me manage and service my property, have my best interests in mind and support me with expert market guidance. Prime Properties has done that for me.

Pros: responsive, honest, helpful

 

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