New Stone Concepts

★★★★☆
  • 11311 Conroy Ln

    Manchaca, TX 78652

    Map & Directions
  • 512-804-1878

About New Stone Concepts

Categories
  • Masonry
  • Countertops
Details
  • Kitchen Remodeling Contractors
  • Stone Patio Installation
  • Stone Repair
  • Home Theater Systems
Hours
M-F 7:30am-4:30pm, Sa-Su Closed
Emails
  • christine@newstoneconcepts.com
Year Established
  • 1997
Keywords
  • granite
  • granite countertops
  • quartz countertops
  • cambria
  • silestone
  • caesarstone
  • cambria quartz
  • marble countertops
  • granite slabs
  • granite fabricator
  • granite kitchen
  • granite installation
  • silestone countertops
Products
  • marble
  • quartz
  • granite
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • caesarstone
  • premstone
  • cambria
  • compac
  • hanstone
  • silestone
  • sgm
  • pacific shore stones
  • midwest tile marble and granite
  • ag & m
Services
  • granite fabrication
  • marble fabrication
  • quartz fabrication
  • granite installation
  • marble installation
  • quartz installation
Languages
  • EN

Home & Garden

Home & Garden
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Care And Maintenance Tips
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      4.0 6
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      .

      STAY AWAY from New Stone Concepts !!! I had a bad experience the first time and still gave them a second chance. A few years ago they installed kitchen counters, backsplash and bar with all granite. The joke installers dropped and

      3
      ★★★★★

      STAY AWAY from New Stone Concepts !!! I had a bad experience the first time and still gave them a second chance. A few years ago they installed kitchen counters, backsplash and bar with all granite. The joke installers dropped and

      .

      Great to work with. Installed things on-time, on-budget and did a high quality job.

      3
      ★★★★★

      Great to work with. Installed things on-time, on-budget and did a high quality job.

      .

      I have never in my life received this kind of service. I have one word: AMAZING!! New Stone's attention to details and the high level of concierge services was just what i was needing. Their prices were comparable to others and just a little better. I would spend what ever it takes to get the quailty of service that i received from them.

      DJ, made it a point to walk me throught all the steps of measuring, selection and installation. He was available to talk with me even after everything as completed. I have not had one problem like the other reviews have indicated. We are so pleased with the quailty of everything.

      You have to use them, you will not be disappointed.

      2
      ★★★★★

      I have never in my life received this kind of service. I have one word: AMAZING!! New Stone's attention to details and the high level of concierge services was just what i was needing. Their prices were comparable to others and just a little better. I would spend what ever it takes to get the quailty of service that i received from them.

      DJ, made it a point to walk me throught all the steps of measuring, selection and installation. He was available to talk with me even after everything as completed. I have not had one problem like the other reviews have indicated. We are so pleased with the quailty of everything.

      You have to use them, you will not be disappointed.

      .

      Great prices, detailed install and quality granite. It was installed this past July and I am so happy i chose New Stone Concepts to do my countertops and all my baths. BEAUTIFUL!!! I think these guys rock and back them up with my full recommendation.

      2
      ★★★★★

      Great prices, detailed install and quality granite. It was installed this past July and I am so happy i chose New Stone Concepts to do my countertops and all my baths. BEAUTIFUL!!! I think these guys rock and back them up with my full recommendation.

      .

      I like my granite vanity tops and I had New Stone also install the sinks. The problem is that 3 of the 4 sinks have gotten loose and or completely fallen out. Although they have come and repaired them, I have had to take additional time off of work (3) times for these repairs because each time they said that the others were fine and then later, another sink got loose. They need better installers. I have also had to have a plumber come out and recheck all of the connections which cost me extra $$ because they told me that was not their responsibility. However, I believe that the extra strain on the plumbing and the possibility of a leak in the future is not worth the risk so I paid myself to have the sinks checked. My plumber told me it was a good thing that I did! I would not recommend them.

      0
      ★☆☆☆☆

      I like my granite vanity tops and I had New Stone also install the sinks. The problem is that 3 of the 4 sinks have gotten loose and or completely fallen out. Although they have come and repaired them, I have had to take additional time off of work (3) times for these repairs because each time they said that the others were fine and then later, another sink got loose. They need better installers. I have also had to have a plumber come out and recheck all of the connections which cost me extra $$ because they told me that was not their responsibility. However, I believe that the extra strain on the plumbing and the possibility of a leak in the future is not worth the risk so I paid myself to have the sinks checked. My plumber told me it was a good thing that I did! I would not recommend them.

      Pros: Nice people, good price

      Cons: sinks fall out

      .

      I thought these guys were great. The two men who own the business came across as gracious, professional, and thankful for business. I used them for granite in the kitchen and master bathroom. The bar in our kitchen became detached. I thought our tile guy broke it. New Stone came out and fixed it. Then - when BOTH bars became detached (there were no other workers in the house to blame) I realized it was the granite.
      When I called New Stone about it, he told me to go buy an L bracket from Lowes. What would have been better? For a professional to see our kitchen when they came to measure it and recommend AT THAT TIME to have a handyman build a support for it. Also - the tile person who did the backsplash in the kitchen told me (when it was too late to rectify) that the granite counter top was not level. (This may be because the cabinets are not level - but a professional would tell me about it and give me the option to fix it.)

      I do not recommend them. I am still in the process of fixing what they should have done right the first time.

      0
      ★☆☆☆☆

      I thought these guys were great. The two men who own the business came across as gracious, professional, and thankful for business. I used them for granite in the kitchen and master bathroom. The bar in our kitchen became detached. I thought our tile guy broke it. New Stone came out and fixed it. Then - when BOTH bars became detached (there were no other workers in the house to blame) I realized it was the granite.
      When I called New Stone about it, he told me to go buy an L bracket from Lowes. What would have been better? For a professional to see our kitchen when they came to measure it and recommend AT THAT TIME to have a handyman build a support for it. Also - the tile person who did the backsplash in the kitchen told me (when it was too late to rectify) that the granite counter top was not level. (This may be because the cabinets are not level - but a professional would tell me about it and give me the option to fix it.)

      I do not recommend them. I am still in the process of fixing what they should have done right the first time.

      Pros: None

      Cons: Do not recommend New Stone

      Message from New Stone Concepts

      Since 1997, New Stone Concepts has been providing the Austin area with high-quality granite countertops, marble countertops, and quartz countertops. Our family-owned granite supply company proudly carries Caesarstone, Premstone, Cambria, Compac, HanStone, Silestone, SGM, Pacific Shore Stones, Midwest, and AG &M. We can install the following custom granite, quartz, or marble;

      Kitchen Countertops, Sink Backsplash, Bathroom Tiling, Shower Walls, Bathroom Countertops, Custom Bar Tops, Island Supports. We are able to complete commercial and residential jobs. Stop in today to visit our showroom!

      Yext PowerListings

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