Blackmon Mooring Houston

★★★☆☆
  • 10511 Kipp Way Dr 400

    Houston, TX 77099

    Map & Directions
  • 281-730-1948

Business Services

Business Services
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2.7143 7
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UNPROFESSIONAL CARPET CLEANERS - SCAM
When I called to make an appointment, I explained everything that was supposed to be cleaned and the lady who took my information gave me my total $ 189.99 + tax (5 rooms & a stair way), when the cleaning guys came, they estimated the work for $ 400+ and after arguing and negotiating, they agreed on $ 256, I could cancel the appointment but since we all canceled our Sunday schedules we had no choice but to go ahead, they finished cleaning (the whole rooms, stairs) in 30 minutes and I could not see any difference, it looked like somebody passed a vacuum. I do not recommend this company to any one and I will not use them even for FREE!!!!!

1
★☆☆☆☆

UNPROFESSIONAL CARPET CLEANERS - SCAM
When I called to make an appointment, I explained everything that was supposed to be cleaned and the lady who took my information gave me my total $ 189.99 + tax (5 rooms & a stair way), when the cleaning guys came, they estimated the work for $ 400+ and after arguing and negotiating, they agreed on $ 256, I could cancel the appointment but since we all canceled our Sunday schedules we had no choice but to go ahead, they finished cleaning (the whole rooms, stairs) in 30 minutes and I could not see any difference, it looked like somebody passed a vacuum. I do not recommend this company to any one and I will not use them even for FREE!!!!!

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AWFUL!!! Terrible service and rude management!!!
We hired this company to do our carpet cleaning. We were quoted somewhere between $175 to $200 to clean 4 rooms.
I take off from work to meet the workers at 11am, the technician arrive 4 hours late from original appointment time, walked in without even looking or examining the carpet or the size of the rooms, giving me a bill of $359 plus tax. after 20 mins of dishonest statements; he said that I was wasting his time and he cannot charge less than $295.
I agreed to pay due to my already forced day-off, waited another 2 hours to clean a small area. Carpet stayed wet for two whole days smelling horrible like an old dirty carpet and some yellow stains start to appear all over from harsh chemical they had used.
I called the company to tell them that they had over charged us for such a poor job, and instead of being apologetic the owner of the company starts yelling and screaming at me, calling me a liar, said I was trying to pull a scam on him and he hung up on me! Completely unprofessional. BE AWARE. SCAM RIP-OFF COMPANY.

1
★☆☆☆☆

AWFUL!!! Terrible service and rude management!!!
We hired this company to do our carpet cleaning. We were quoted somewhere between $175 to $200 to clean 4 rooms.
I take off from work to meet the workers at 11am, the technician arrive 4 hours late from original appointment time, walked in without even looking or examining the carpet or the size of the rooms, giving me a bill of $359 plus tax. after 20 mins of dishonest statements; he said that I was wasting his time and he cannot charge less than $295.
I agreed to pay due to my already forced day-off, waited another 2 hours to clean a small area. Carpet stayed wet for two whole days smelling horrible like an old dirty carpet and some yellow stains start to appear all over from harsh chemical they had used.
I called the company to tell them that they had over charged us for such a poor job, and instead of being apologetic the owner of the company starts yelling and screaming at me, calling me a liar, said I was trying to pull a scam on him and he hung up on me! Completely unprofessional. BE AWARE. SCAM RIP-OFF COMPANY.

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When I got home here are the problems I found: Random dirt particles and left over food all over the floor even after a vacuum and mop. Food caked on the sink in areas. Dirt behind my bathroom door at bottom of baseboards. She didn't make the beds. Breakfast table and chairs still had left over muffin crumbs on them from that morning's breakfast. Food under breakfast table still. Spots on floor that had not been properly mopped. She didn't put anything back where it belonged (bathrooms, etc). Didn't move any of the small appliances to clean under on kitchen countertops. Soap residue was on the bathtub ledge where the bar soap had been. Didn't empty the trash can in our pantry because she had to take the lid of the can and get the bag off the pegs holding it in. Doesn't take trash out to the trash can in the backyard because she doesn't want to open the back door because she might forget to lock it. The sinks in the bathroom still had some build up around the drain. Not scrubbed for sure. Maybe just wiped. When I confronted her over the phone, she had an excuse or story for why everything was done a certain way. I asked for some of my money back, but she offered to come back and redo my kitchen floor. I said yes, but now I'm thinking I'll cut my losses and go clean my own floors (4 hours after she came) just not to have to deal with her reasons and defense. Please go somewhere else. I've had services before and this was the WORST ever! My house was cleaner than when I left it this morning, but not $120 cleaner

1
★☆☆☆☆

When I got home here are the problems I found: Random dirt particles and left over food all over the floor even after a vacuum and mop. Food caked on the sink in areas. Dirt behind my bathroom door at bottom of baseboards. She didn't make the beds. Breakfast table and chairs still had left over muffin crumbs on them from that morning's breakfast. Food under breakfast table still. Spots on floor that had not been properly mopped. She didn't put anything back where it belonged (bathrooms, etc). Didn't move any of the small appliances to clean under on kitchen countertops. Soap residue was on the bathtub ledge where the bar soap had been. Didn't empty the trash can in our pantry because she had to take the lid of the can and get the bag off the pegs holding it in. Doesn't take trash out to the trash can in the backyard because she doesn't want to open the back door because she might forget to lock it. The sinks in the bathroom still had some build up around the drain. Not scrubbed for sure. Maybe just wiped. When I confronted her over the phone, she had an excuse or story for why everything was done a certain way. I asked for some of my money back, but she offered to come back and redo my kitchen floor. I said yes, but now I'm thinking I'll cut my losses and go clean my own floors (4 hours after she came) just not to have to deal with her reasons and defense. Please go somewhere else. I've had services before and this was the WORST ever! My house was cleaner than when I left it this morning, but not $120 cleaner

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Overplayed and UNDERWORKED this cleaning company charged us almost 800.00 a month to clean our office. They sent one person which was understandable for the size of the facility but also did not reflect the rate they were charging. The person they sent was supposed to come two times a week, WED. in the evenings and on the weekend. Rarely did they make it the days they were supposed to come. The person that came out to clean literally was only here for 5 MINUTES!!! The only thing that seemed to be done was the garbage was taken out. If you want to hire someone to take out your garbage and pay them a crazy amount of money to do it you looked for the right people.

1
★☆☆☆☆

Overplayed and UNDERWORKED this cleaning company charged us almost 800.00 a month to clean our office. They sent one person which was understandable for the size of the facility but also did not reflect the rate they were charging. The person they sent was supposed to come two times a week, WED. in the evenings and on the weekend. Rarely did they make it the days they were supposed to come. The person that came out to clean literally was only here for 5 MINUTES!!! The only thing that seemed to be done was the garbage was taken out. If you want to hire someone to take out your garbage and pay them a crazy amount of money to do it you looked for the right people.

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Blackmon Mooring cleaned my carpet. Robert Arguello was very polite and helpful. They did a great job. I will definitely call for service again.

5
★★★★★

Blackmon Mooring cleaned my carpet. Robert Arguello was very polite and helpful. They did a great job. I will definitely call for service again.

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Robert Arguello and Vidal did an excellent job in cleaning our off white carpet! It looks good as new. They called first to see if they could come early which worked great for me. They were quick but thorough and very polite and professional. I'll ask for Robert and Vidal again.

5
★★★★★

Robert Arguello and Vidal did an excellent job in cleaning our off white carpet! It looks good as new. They called first to see if they could come early which worked great for me. They were quick but thorough and very polite and professional. I'll ask for Robert and Vidal again.

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Blackmon Mooring did a great job for me and my husband. We came home after a vacation and found our home flooded. They worked hard all night getting all the water up and setting up machines to dry out our home. They came back and followed up checking equipment every day. Great service and follow up.

2
★★★★★

Blackmon Mooring did a great job for me and my husband. We came home after a vacation and found our home flooded. They worked hard all night getting all the water up and setting up machines to dry out our home. They came back and followed up checking equipment every day. Great service and follow up.

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