Thompson Brothers Carpet

★☆☆☆☆
  • 2503 Blair Manor Ct

    Katy, TX 77449

    Cross street: WEST HOUSTON, KATY & SUGARLAND

    Map & Directions
  • 281-347-3077

Personal Services

Personal Services
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I hired this company to clean my carpet. The price was slightly lower than competitors. They came out with a unit that is NOT truck-mounted. It is essentially a large unit that they remove from the truck, plug in to your home, and fill with your hot water. The carpet doesn't look like it was cleaned. This was impossible to tell while it was still wet. Here's what you should expect: 1) Not truck mounted equipment; 2) No pre-treating or vacuuming; 3) Using your own electricity to clean your carpet; 4) Using your own hot water to clean your carpet; 5) No carpet "grooming/raking" after cleaning; 6) No quick drying time (it took over 24 hours with our ceiling fans on and the AC on 70 as they recommended--and our carpets are not thick at all); and 7) A price that is not much lower than other companies. The guys were nice enough, and I knew going in to this that the carpet would be wet for a while. But for the price I paid, and since my own hot water and electricity were used anyway, I could have done a better job (for much cheaper) myself. I would not, under any circumstances, use this company again.

1
★☆☆☆☆

I hired this company to clean my carpet. The price was slightly lower than competitors. They came out with a unit that is NOT truck-mounted. It is essentially a large unit that they remove from the truck, plug in to your home, and fill with your hot water. The carpet doesn't look like it was cleaned. This was impossible to tell while it was still wet. Here's what you should expect: 1) Not truck mounted equipment; 2) No pre-treating or vacuuming; 3) Using your own electricity to clean your carpet; 4) Using your own hot water to clean your carpet; 5) No carpet "grooming/raking" after cleaning; 6) No quick drying time (it took over 24 hours with our ceiling fans on and the AC on 70 as they recommended--and our carpets are not thick at all); and 7) A price that is not much lower than other companies. The guys were nice enough, and I knew going in to this that the carpet would be wet for a while. But for the price I paid, and since my own hot water and electricity were used anyway, I could have done a better job (for much cheaper) myself. I would not, under any circumstances, use this company again.

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