River Oaks Paint & Body

★☆☆☆☆

About River Oaks Paint & Body

Categories
  • Auto Body Paint & Repair

Automotive

Automotive
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I will never return to this body shop!!! NEVER!
Initially I thought they were pretty good, they even discovered a fault by another body shop and suggested I go back to the other body shop to confront them, and if that body shop didnt fix it, they'd see what they could do.
But then another accident occured and when I got my car back, I could see inconsistancies in my paint, there seemed to be dirt and grime apparent under the paint.
The customer service turned to **** and the lady at the front desk is always super rude. She acts like she has so many better things to be doing than talking to you, when most of the time she's eating something. Matt and Dennis are rude as well, always treating me as though I was an idiot.
The next time someone ran into me, I brought it there under that person's insurance and when I got the car back they had screwed up a lot. There were things out of place and then when I had another incident, they should have offered to pay for the coverage on it but they didnt. They waived the labor fees, but it would have only taken like 5 minutes to do the job anyway. So much for customer service and a good job. THey shouldnt have the status they do in this area.

0
★☆☆☆☆

I will never return to this body shop!!! NEVER!
Initially I thought they were pretty good, they even discovered a fault by another body shop and suggested I go back to the other body shop to confront them, and if that body shop didnt fix it, they'd see what they could do.
But then another accident occured and when I got my car back, I could see inconsistancies in my paint, there seemed to be dirt and grime apparent under the paint.
The customer service turned to **** and the lady at the front desk is always super rude. She acts like she has so many better things to be doing than talking to you, when most of the time she's eating something. Matt and Dennis are rude as well, always treating me as though I was an idiot.
The next time someone ran into me, I brought it there under that person's insurance and when I got the car back they had screwed up a lot. There were things out of place and then when I had another incident, they should have offered to pay for the coverage on it but they didnt. They waived the labor fees, but it would have only taken like 5 minutes to do the job anyway. So much for customer service and a good job. THey shouldnt have the status they do in this area.

Pros: convienent area, work on a lot of nice cars, friendly with rental car places

Cons: rude people work there, takes FOREVER to get your car fixed, costs a LOT of money to get it fixed there, they're very snooty

 

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