Collars & Dickies

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819 S Illinois Ave Carbondale, CO

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When ordering 3 dickies, one arrived that was so small it would not fit over my 5 year old granddaughter's head. I e-mailed the company, the following message:

"I have received the three dickies I ordered, but one of them - the red one - has a neck so small, it would not go over the head of an infant. Would you please send me a replacement - do you wish me to return the faulty one?"
Their reply was:

"You ordered a large black, large white, and regular burgundy. Do you want a large burgundy now? Just because you ordered two different sizes does not mean it is defective."

Just thought you-all should know before placing an order.

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★☆☆☆☆

When ordering 3 dickies, one arrived that was so small it would not fit over my 5 year old granddaughter's head. I e-mailed the company, the following message:

"I have received the three dickies I ordered, but one of them - the red one - has a neck so small, it would not go over the head of an infant. Would you please send me a replacement - do you wish me to return the faulty one?"
Their reply was:

"You ordered a large black, large white, and regular burgundy. Do you want a large burgundy now? Just because you ordered two different sizes does not mean it is defective."

Just thought you-all should know before placing an order.

Cons: Item ordered faulty

 

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