FTL Automotive Group

★★★☆☆
  • 11410 Grissom Ln

    Dallas, TX 75229

    Map & Directions
  • 972-620-7300

About FTL Automotive Group

Categories

Automotive

Automotive
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Found one of their vehicles on auto trader, went up there and the same day got a test drive and purchased the car. The salesman was very polite and answered all my questions, he even directly told me some of the specifics of the known problems. The car had been well maintained while in their possession.

4
★★★★☆

Found one of their vehicles on auto trader, went up there and the same day got a test drive and purchased the car. The salesman was very polite and answered all my questions, he even directly told me some of the specifics of the known problems. The car had been well maintained while in their possession.

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I found them online and was a bit apprehensive since they are located in Dallas - I live in Laredo. They were kind enough to answer all my questions and even took the car to the mechanic of my choice for an inspection. They had the car delivered to my doorstep- literally! and it looked even better than on the pictures!

5
★★★★★

I found them online and was a bit apprehensive since they are located in Dallas - I live in Laredo. They were kind enough to answer all my questions and even took the car to the mechanic of my choice for an inspection. They had the car delivered to my doorstep- literally! and it looked even better than on the pictures!

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FTL sold me a car which was previously in an accident which was discovered after purchase.

I was told it was NOT.

FTL had me sign waivers to all my rights when buying the car.

Stay away from this shady dealership, check their location and you will see how shady I am talking about.

1
★☆☆☆☆

FTL sold me a car which was previously in an accident which was discovered after purchase.

I was told it was NOT.

FTL had me sign waivers to all my rights when buying the car.

Stay away from this shady dealership, check their location and you will see how shady I am talking about.

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I was a bit sceptical about this dealership when I read the reviews but they had a car I liked and they advertised only $499 down.
I went there expecting some mombo jumbo tricks but the people there were nice. I wouldnt say they were the best people in the world. They seems little bit overweelms. They could add few salespeople.
I test drove the car. I took it to a close by mechanic to have it checked. and when I got back, I bought the car with $500 down.
I would say that they are ok. I would recommend them to my friends.

2
★★★★☆

I was a bit sceptical about this dealership when I read the reviews but they had a car I liked and they advertised only $499 down.
I went there expecting some mombo jumbo tricks but the people there were nice. I wouldnt say they were the best people in the world. They seems little bit overweelms. They could add few salespeople.
I test drove the car. I took it to a close by mechanic to have it checked. and when I got back, I bought the car with $500 down.
I would say that they are ok. I would recommend them to my friends.

Pros: good choice of cars. low downpayment. no tricks. good people.

Cons: no negotiation. could add one or two salespeople.

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I was told over the phone that I would have no problems getting a car at Universal Cars. I told all about my credit history over the phone they said no problem. I definitely had the money. When I arrived there customer service was the worse. They only had one salesman on the lot and the other two sitting in a "hole in the wall" office. They did not know how to greet anyone and we literally were waiting right in front of the office in plain sight. I was then told to fill out the application then told a minute later they could not help me. The way the salesman phrazed it was " I'm gonna save you some time, they won't do it " .... not even a minute after i filled out the application this is what i was told. I felt discriminated against in the worst way. One guy in particular was an @$$. He may have been the finance guy and wanted me to Brown nose but i wont do that. He was childish and RUDE. I was told they do not run credit reports yet they said it was due to my credit. They are the worse dealership on the face of this earth and I would not wish for my worst enemy to go there.

0
★☆☆☆☆

I was told over the phone that I would have no problems getting a car at Universal Cars. I told all about my credit history over the phone they said no problem. I definitely had the money. When I arrived there customer service was the worse. They only had one salesman on the lot and the other two sitting in a "hole in the wall" office. They did not know how to greet anyone and we literally were waiting right in front of the office in plain sight. I was then told to fill out the application then told a minute later they could not help me. The way the salesman phrazed it was " I'm gonna save you some time, they won't do it " .... not even a minute after i filled out the application this is what i was told. I felt discriminated against in the worst way. One guy in particular was an @$$. He may have been the finance guy and wanted me to Brown nose but i wont do that. He was childish and RUDE. I was told they do not run credit reports yet they said it was due to my credit. They are the worse dealership on the face of this earth and I would not wish for my worst enemy to go there.

Pros: None at all

Cons: poor customer service, false advertising, RUDE office staff

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I think they have the lowest price in town.
The service is OK, not top, not bad.
I think they know their prices are the lowest, so they dont make the extra step.
Good : they let me test drive the car and they let me take the car to my mechanic for an inspection before I bought car.
Bad : They dont negotiate the price. They say they have a no haggle no hassle policy. I wish they had.

2
★★★★★

I think they have the lowest price in town.
The service is OK, not top, not bad.
I think they know their prices are the lowest, so they dont make the extra step.
Good : they let me test drive the car and they let me take the car to my mechanic for an inspection before I bought car.
Bad : They dont negotiate the price. They say they have a no haggle no hassle policy. I wish they had.

Pros: I got a great car. they inspect their car by two mechanics before they put them on their lot.

Cons: not flexible on price.

 

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