Champion Housekeeping

★★★★☆

About Champion Housekeeping

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Personal Services

Personal Services
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4.0 3
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After scheduling an 830/9am arrival, the maids showed up @1020am. I was given a reason for the lateness & then told the company had plenty of work & if I didnt want them to come in, that would OK. I said "Alright" & closed the door. I

3
★★★★★

After scheduling an 830/9am arrival, the maids showed up @1020am. I was given a reason for the lateness & then told the company had plenty of work & if I didnt want them to come in, that would OK. I said "Alright" & closed the door. I

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I just felt like I needed to write a review to counter the previous review. I have been using this company for a few years now. I do not have them do all of my cleanings, just my major cleannings. I do the in betweens. Barbara, who answers the phone is very nice and gives me quick replies and works well with me on scheduling. Yes, deep cleannings are for anyone who does not allow Champions Housekeeping to do the regular cleannings every other week. This is understandable since a house may have lots that has been ignored. A deep cleanning includes EVERYTHING no matter how dirty the house has become. I find the price very reasonable considering how spotless my house is when they leave!

2
★★★★★

I just felt like I needed to write a review to counter the previous review. I have been using this company for a few years now. I do not have them do all of my cleanings, just my major cleannings. I do the in betweens. Barbara, who answers the phone is very nice and gives me quick replies and works well with me on scheduling. Yes, deep cleannings are for anyone who does not allow Champions Housekeeping to do the regular cleannings every other week. This is understandable since a house may have lots that has been ignored. A deep cleanning includes EVERYTHING no matter how dirty the house has become. I find the price very reasonable considering how spotless my house is when they leave!

Pros: easy to schedule, do a great job

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I am new to the Houston area, but very familar with having a housekeeping service clean my home. I contacted Champions Housekeeping via phone and was met with arrogance. I was inquiring about setting up housekeeping service for my 1 bedroom 1 bath corporate apartment which I occupy about 3 days a week. The Champions Houskepping representative on the phone was very rushed and short to qoute a price that was absolutely non negotiable. Also, I was to be charged a higher rate for the first cleaning which was meant to be a "deep cleaning." Not really sure what that means, but I can not understand charging your customer more money for the first cleaning versus cleanings there after. Certainly some people may not keep up a home, but those should be the outliers and not the standard. I am always turned off when service representatives are rude when you are trying to give them your money!
There are services in houston that will not charge you this HEFTY one time charge if you book continuing service with the company....AHHH someone understands the benifit of loyal customers.

0
★☆☆☆☆

I am new to the Houston area, but very familar with having a housekeeping service clean my home. I contacted Champions Housekeeping via phone and was met with arrogance. I was inquiring about setting up housekeeping service for my 1 bedroom 1 bath corporate apartment which I occupy about 3 days a week. The Champions Houskepping representative on the phone was very rushed and short to qoute a price that was absolutely non negotiable. Also, I was to be charged a higher rate for the first cleaning which was meant to be a "deep cleaning." Not really sure what that means, but I can not understand charging your customer more money for the first cleaning versus cleanings there after. Certainly some people may not keep up a home, but those should be the outliers and not the standard. I am always turned off when service representatives are rude when you are trying to give them your money!
There are services in houston that will not charge you this HEFTY one time charge if you book continuing service with the company....AHHH someone understands the benifit of loyal customers.

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