Roto-Rooter Plumbing & Drain Service

★★★★☆
  • 433 Breesport Street

    San Antonio, TX 78216

    Map & Directions
  • 210-673-7888

About Roto-Rooter Plumbing & Drain Service

Categories
  • Sewer Contractors
  • Excavating Contractors
  • Waterproofing Contractors
  • Plumbers
Details
  • Restaurant Cleaning
  • Roto Rooter
  • Septic Tanks
  • Drain Cleaning
  • Water Heaters

Home Construction & Remodeling

Home Construction & Remodeling
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Over Priced I had a hot water heater replaced and they charged me over $2000 for the new heater. They gave me a cheap water heater probably cost $250 to $300 for the heater. They had to put in a tub that catches the water if the heater leaks and charged me all most $400 for that. They did nice work but way over priced. I could of had the same thing done from Lowes with a high hot water heater for half the price. Buyer beware.

1
★☆☆☆☆

Over Priced I had a hot water heater replaced and they charged me over $2000 for the new heater. They gave me a cheap water heater probably cost $250 to $300 for the heater. They had to put in a tub that catches the water if the heater leaks and charged me all most $400 for that. They did nice work but way over priced. I could of had the same thing done from Lowes with a high hot water heater for half the price. Buyer beware.

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I contacted Roto-Rooter for a faucet leaking the evening of 21 December 2010. Dustin came out right away, checked it all out, explained it all to me. He returned the morning of 22 December 2010 and installed a new faucet for me. He was

3
★★★★★

I contacted Roto-Rooter for a faucet leaking the evening of 21 December 2010. Dustin came out right away, checked it all out, explained it all to me. He returned the morning of 22 December 2010 and installed a new faucet for me. He was

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I've never had a plumbing issue but found myself stuck with one. Tried all methods all resulted in failure, the toilet was still clogged. So I searched for plumbing businesses and looking over Roto-Rooter customer satisfaction I decided to set up an appointment with them to help my unclog my toilet. The tech, Johnny, arrived and was very polite and even had a trainee who was there along with him. Unable to unclog the toilet they went and pulled out this device that had a camera built in to see what was the obstruction and it happened to be a toilet bowl fresher I placed in and the plastic piece fell in and caused a blockade. He was able to pull it out by taking down the whole toilet n using pliers to pull it out! He politely advised to never purchase that product again, and I shall not. Once it was all said and done he reassembled the toilet and I flushed the toilet and everything was good to go! Thank you guys! I would definitely recommend to a friend.

5
★★★★★

I've never had a plumbing issue but found myself stuck with one. Tried all methods all resulted in failure, the toilet was still clogged. So I searched for plumbing businesses and looking over Roto-Rooter customer satisfaction I decided to set up an appointment with them to help my unclog my toilet. The tech, Johnny, arrived and was very polite and even had a trainee who was there along with him. Unable to unclog the toilet they went and pulled out this device that had a camera built in to see what was the obstruction and it happened to be a toilet bowl fresher I placed in and the plastic piece fell in and caused a blockade. He was able to pull it out by taking down the whole toilet n using pliers to pull it out! He politely advised to never purchase that product again, and I shall not. Once it was all said and done he reassembled the toilet and I flushed the toilet and everything was good to go! Thank you guys! I would definitely recommend to a friend.

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I've been very happy with Roto-Rooter. I think we only had one time out of maybe ten when the job wasn't done right but the next guy fixed the problem right away. Excellent customer service!

4
★★★★☆

I've been very happy with Roto-Rooter. I think we only had one time out of maybe ten when the job wasn't done right but the next guy fixed the problem right away. Excellent customer service!

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We had a slow drain in the kitchen and Gabriel came out from Roto-Rooter. Initially the price we were given was too high but he did match another plumbers rate. We were VERY impressed with the time he took to unclog a stubborn drain. Other would have done a half- baked job but Gabriel worked and worked till it was completely clear. We did purchase the drain maintenance product for up-keep. He was friendly and professional and concerned about the cleanliness of his work area afterwards. I will use him in the future as our specified plumber

5
★★★★★

We had a slow drain in the kitchen and Gabriel came out from Roto-Rooter. Initially the price we were given was too high but he did match another plumbers rate. We were VERY impressed with the time he took to unclog a stubborn drain. Other would have done a half- baked job but Gabriel worked and worked till it was completely clear. We did purchase the drain maintenance product for up-keep. He was friendly and professional and concerned about the cleanliness of his work area afterwards. I will use him in the future as our specified plumber

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My house was flooded when I got home from work late Friday night, my water heater tank has been leaking. I called plumbing companies and I got the voice mail to leave msg. But when I called Roto-Rooter, a representative actually answer the phone and was very helpful. She sent out a very knowledgeable plumber to my house immediately. Anthony was very helpful and took the time to explain details about water heaters and its life expectancy...things most women would not know. He informed me of what need to be done...replacing water heater and contacting water mitigation. He gave me different options and explain which would best fit my situation and budget the most. He's not pushy. He was not being a salesman. He was here to help me solve my problem. He came back the next morning to replace the water heater. He did a great job and did not leave any mess for me to clean up after. I would highly recommend Roto-Rooter to anyone. I have a wonderful experience!! His tech-id is #62-220

5
★★★★★

My house was flooded when I got home from work late Friday night, my water heater tank has been leaking. I called plumbing companies and I got the voice mail to leave msg. But when I called Roto-Rooter, a representative actually answer the phone and was very helpful. She sent out a very knowledgeable plumber to my house immediately. Anthony was very helpful and took the time to explain details about water heaters and its life expectancy...things most women would not know. He informed me of what need to be done...replacing water heater and contacting water mitigation. He gave me different options and explain which would best fit my situation and budget the most. He's not pushy. He was not being a salesman. He was here to help me solve my problem. He came back the next morning to replace the water heater. He did a great job and did not leave any mess for me to clean up after. I would highly recommend Roto-Rooter to anyone. I have a wonderful experience!! His tech-id is #62-220

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I contacted Roto-Rooter for routine maintenance. The technician, Jacob, was extremely courteous and professional. He really explained things to me and helped me to understand preventing future problems.

I would call them again, without hesitation, for any plumbing needs.

2
★★★★☆

I contacted Roto-Rooter for routine maintenance. The technician, Jacob, was extremely courteous and professional. He really explained things to me and helped me to understand preventing future problems.

I would call them again, without hesitation, for any plumbing needs.

Pros: prompt, professional service

Cons: none noted

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date: 24Jan10 (they finished the next day, check's written for 25th)

Plumbers: Riley and Shane

One of the worst sounds a homeowner can hear is the sound of water gurgling where it should not. This happened to us on a Sunday evening and we called local plumbers we'd used before - Aramendia. They advertised 24/7 service but we were told to call tomorrow (Monday) at 0700. I then went to the 'net and found Roto-Rooter. I'd heard about them but never used them. I asked if someone could come out that night (It was now about 8:30PM), and the dispatcher said he'd have someone in about an hour. Which he did. Within less than 15 minutes, the actual person who was coming called and asked what the problem was. I told him we had backup in two showers, two toilets, and a laundry room cleanout. Well, he and his partner came out, told me how much it'd cost (no extra charge for after hours or weekends!) and went to work. They worked past midnight. They also showed me the problems with their 'sewer-cam' and went outside to find the cleanout trap that no one - not even Aramendia with their camera - could find, not to mention pointing out a problem the other company never even mentioned. They also had some product to help with a problem that had developed, gave excellent instructions for its use, and left me a biz card. He told me to call him directly next time I needed work done, and left me his biz and personal cell number. You can bet I'll be calling Roto-Rooter if I ever need plumbing service.

5
★★★★★

date: 24Jan10 (they finished the next day, check's written for 25th)

Plumbers: Riley and Shane

One of the worst sounds a homeowner can hear is the sound of water gurgling where it should not. This happened to us on a Sunday evening and we called local plumbers we'd used before - Aramendia. They advertised 24/7 service but we were told to call tomorrow (Monday) at 0700. I then went to the 'net and found Roto-Rooter. I'd heard about them but never used them. I asked if someone could come out that night (It was now about 8:30PM), and the dispatcher said he'd have someone in about an hour. Which he did. Within less than 15 minutes, the actual person who was coming called and asked what the problem was. I told him we had backup in two showers, two toilets, and a laundry room cleanout. Well, he and his partner came out, told me how much it'd cost (no extra charge for after hours or weekends!) and went to work. They worked past midnight. They also showed me the problems with their 'sewer-cam' and went outside to find the cleanout trap that no one - not even Aramendia with their camera - could find, not to mention pointing out a problem the other company never even mentioned. They also had some product to help with a problem that had developed, gave excellent instructions for its use, and left me a biz card. He told me to call him directly next time I needed work done, and left me his biz and personal cell number. You can bet I'll be calling Roto-Rooter if I ever need plumbing service.

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At 2 am I had a main line bust so all of the showers and toilets were out. They had a technician out in 30-40 minutes and had the line cleared, then they found a collapse by my sewer connection. In only three days they had the main mine replaced with no loss of service. Technicians were courteous and professional. They also guarantee their work with a warranty. Would recommend them again.

4
★★★★☆

At 2 am I had a main line bust so all of the showers and toilets were out. They had a technician out in 30-40 minutes and had the line cleared, then they found a collapse by my sewer connection. In only three days they had the main mine replaced with no loss of service. Technicians were courteous and professional. They also guarantee their work with a warranty. Would recommend them again.

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Our Roto-Rooter guy was totally awesome! You will be very very pleased with their service, price & responsiveness.

Water heater replacement in a tight fit closet in garage -
Technician Tim Crockett went far above average when he had to move more stuff than we had prepped for him. Tank could not be lifted, so he took out an attached floor level shelf & replaced it when he was done in precisely the same spot, putting the toe kick back on the front & all. He also had to remove a full wall shelf that was just too close for comfort now that the tank needing a hoist - he removed the stuff on it & put shelf & stuff back JUST so afterward. Cleanup was just as pristine as his service and attention to handling the unexpected probs.

Roto-Rooter was the only one of 5 quoting prices who called us back to check if they could do anything else to get our business. After the original estimate, Tim Crockett personally looked up alternative water heaters - tankless, electric, large commercial - and priced them for us.

We chose the right guys, they gave us the right price and they did the job right, too! Not only a painless repair, but a pleasant one. We recommend this Roto-Rooter & give praise & thanks to Tim Crockett, tech extraordinaire! Lots of smarts, honest & arrived on the dot, & plain old-style great service - 5 BIG stars!

R & J Watson

2
★★★★★

Our Roto-Rooter guy was totally awesome! You will be very very pleased with their service, price & responsiveness.

Water heater replacement in a tight fit closet in garage -
Technician Tim Crockett went far above average when he had to move more stuff than we had prepped for him. Tank could not be lifted, so he took out an attached floor level shelf & replaced it when he was done in precisely the same spot, putting the toe kick back on the front & all. He also had to remove a full wall shelf that was just too close for comfort now that the tank needing a hoist - he removed the stuff on it & put shelf & stuff back JUST so afterward. Cleanup was just as pristine as his service and attention to handling the unexpected probs.

Roto-Rooter was the only one of 5 quoting prices who called us back to check if they could do anything else to get our business. After the original estimate, Tim Crockett personally looked up alternative water heaters - tankless, electric, large commercial - and priced them for us.

We chose the right guys, they gave us the right price and they did the job right, too! Not only a painless repair, but a pleasant one. We recommend this Roto-Rooter & give praise & thanks to Tim Crockett, tech extraordinaire! Lots of smarts, honest & arrived on the dot, & plain old-style great service - 5 BIG stars!

R & J Watson

Pros: Best repair service ever for 10 yrs in this house!

Cons: Absolutely NONE!

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Shane #2230 is a new Technician. He was very professional and personable. We were very pleased with the level and quality of his work.

2
★★★★☆

Shane #2230 is a new Technician. He was very professional and personable. We were very pleased with the level and quality of his work.

Pros: Very professional and thorough

Cons: cannot think of a one

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We called Roto Rooter last thursday and within an hour, Riley and Larry arrived to help us out. They had a good idea of what the problem was before they got there and then showed me exactly where the leak was coming. I would call them again.

2
★★★★☆

We called Roto Rooter last thursday and within an hour, Riley and Larry arrived to help us out. They had a good idea of what the problem was before they got there and then showed me exactly where the leak was coming. I would call them again.

Pros: Fast, thorough, and help

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The experience with this company was excellent, starting with the very friendly phone operators who schedule techs. The plumber came out for a free estimate same day of call. Quoted a fair price upfront, which turned out to be the lowest (we got several estimates).

Allowed me to examine all parts that would be installed - was very friendly and knowledgeable regarding problem. He explained to me why parts were necessary and exactly what he did when he was finished. Fixed the problem very quickly as well. No complaints and I would absolutely use them again as I trust their pricing and their expertise.

2
★★★★★

The experience with this company was excellent, starting with the very friendly phone operators who schedule techs. The plumber came out for a free estimate same day of call. Quoted a fair price upfront, which turned out to be the lowest (we got several estimates).

Allowed me to examine all parts that would be installed - was very friendly and knowledgeable regarding problem. He explained to me why parts were necessary and exactly what he did when he was finished. Fixed the problem very quickly as well. No complaints and I would absolutely use them again as I trust their pricing and their expertise.

Pros: Friendly phone operators, expert plumbers, fair pricing

Cons: None for this experience

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Roto-Rooter service came out and fixed a "weekend project" that went bad. We had all the parts recommended by our local hardware/appliance store and they said it would be no problem installing the water softener our self. Turns out the store gave us the wrong parts.

Roto-Rooter came out on a Sunday afternoon (no extra charge) and had us up-and-running in a couple hours. :-)

Tom Swanson

2
★★★★★

Roto-Rooter service came out and fixed a "weekend project" that went bad. We had all the parts recommended by our local hardware/appliance store and they said it would be no problem installing the water softener our self. Turns out the store gave us the wrong parts.

Roto-Rooter came out on a Sunday afternoon (no extra charge) and had us up-and-running in a couple hours. :-)

Tom Swanson

Pros: Last Minute Call, Sunday No Extra Charge

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I had been having trouble getting a plumbing service out to my house. Every plumbing service I called said they couldnt be out till the next day and even two days after. I came across Roto-Rooter in the phone book so I called and they had a guy out in 45min. He came and cleaned out my plumbing system and even showed me something else that would probably give me problems in the future. He left me his card and told me when I was ready to fix that problem to give him a call. Overall the service was great!

2
★★★★☆

I had been having trouble getting a plumbing service out to my house. Every plumbing service I called said they couldnt be out till the next day and even two days after. I came across Roto-Rooter in the phone book so I called and they had a guy out in 45min. He came and cleaned out my plumbing system and even showed me something else that would probably give me problems in the future. He left me his card and told me when I was ready to fix that problem to give him a call. Overall the service was great!

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Made a simple appointment for July 4th online, easy & simple! First thing in the morning I got a call saying that my tech. was on his way w/i 30mins. $129 charge to start looking for a problem, hourly rate! Found problem and fixed it with a simple soldering job that cost over $400!!! Left a hole in my wall, but fixed the problem fast. Nice tech, who was skilled in his job.

1
★★★☆☆

Made a simple appointment for July 4th online, easy & simple! First thing in the morning I got a call saying that my tech. was on his way w/i 30mins. $129 charge to start looking for a problem, hourly rate! Found problem and fixed it with a simple soldering job that cost over $400!!! Left a hole in my wall, but fixed the problem fast. Nice tech, who was skilled in his job.

Pros: Quick Service even on Holidays

Cons: COST $$$

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I needed a service call on my toilet that was clogged. Matt our service provider #1526 did a great job. Explained what he was doing was friendly and quick on the job. He cleaned up the area afterward and explained my options on a permanent solution. I will be calling Matt again to complete the job. I feel he is qualified for the job to be done. Great job and thank for the service.

2
★★★★★

I needed a service call on my toilet that was clogged. Matt our service provider #1526 did a great job. Explained what he was doing was friendly and quick on the job. He cleaned up the area afterward and explained my options on a permanent solution. I will be calling Matt again to complete the job. I feel he is qualified for the job to be done. Great job and thank for the service.

Pros: Friendly service

Cons: Cost

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Woke up to a water problem on a Sunday morning and they answered on the first ring. Friendly fast repair.

2
★★★★★

Woke up to a water problem on a Sunday morning and they answered on the first ring. Friendly fast repair.

Pros: There when you need them in a hurry

Cons: none

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I had a small leak in my kitchen ceiling that I noticed late on a weekday night. Gabriel showed up within 30 mins and fixed the problem in less than 3 hours. He was very helpful and answered all my questions. Thanks!

2
★★★★★

I had a small leak in my kitchen ceiling that I noticed late on a weekday night. Gabriel showed up within 30 mins and fixed the problem in less than 3 hours. He was very helpful and answered all my questions. Thanks!

Pros: Quick, professional service

Cons: Cost

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