Hotels.com Lp

★★★★★
  • 10440 N Central Expy Ste 400

    Dallas, TX 75231

    Map & Directions
  • 214-699-4425

About Hotels.com Lp

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Hotels & Travel

Hotels & Travel
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Worst customer service anywhere on any travel site on the web. I have booked several hotels through Hotels.com. One was a nightmare. I received two "HOTEL BUCKS" certificates to send in after future travel to have $150 credited back to

3
★★★★★

Worst customer service anywhere on any travel site on the web. I have booked several hotels through Hotels.com. One was a nightmare. I received two "HOTEL BUCKS" certificates to send in after future travel to have $150 credited back to

.

This company is a scam and full of idiots. System where customers make reservation and what customer service uses is totally different. They told me my reservation was fully refundable. I told them not to cancel because my email confirmation said non refundable and I wanted to check with hotel first. But they cancelled it anyway, and I had to spend 4 hours working on this mess and making international phone calls. Never going to deal with these idiots again. Customer service agents they use in Manila are just kids they get from the street. If you hear Manila or El Salvador just hang up and call again until you get someone in US

2
★★★★★

This company is a scam and full of idiots. System where customers make reservation and what customer service uses is totally different. They told me my reservation was fully refundable. I told them not to cancel because my email confirmation said non refundable and I wanted to check with hotel first. But they cancelled it anyway, and I had to spend 4 hours working on this mess and making international phone calls. Never going to deal with these idiots again. Customer service agents they use in Manila are just kids they get from the street. If you hear Manila or El Salvador just hang up and call again until you get someone in US

 

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