Spa Warehouse

★★★☆☆

About Spa Warehouse

Categories

Home & Garden

Home & Garden
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2.5 2
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This business apparently does not service the products they sell. We bought a house earlier this year that came with a CalSpa. We have had a lot of problems with it and have made repeated attempts to obtain service through this dealer. The owner has tried to give us complicated instructions about taking things apart, etc. and has told us to read the manual (which we have followed carefully but continue to have a variety of problems). We have repeatedly requested that he send someone out to service our spa and he has refused. This is the closest dealer to our home in Collin County - the next closest dealer is 60 miles away and says we are out of their service territory. So if you buy a Cal Spa or a home with a Cal Spa, you should be prepared to do all your own repairs and service as this business does not want to help you.

1
★☆☆☆☆

This business apparently does not service the products they sell. We bought a house earlier this year that came with a CalSpa. We have had a lot of problems with it and have made repeated attempts to obtain service through this dealer. The owner has tried to give us complicated instructions about taking things apart, etc. and has told us to read the manual (which we have followed carefully but continue to have a variety of problems). We have repeatedly requested that he send someone out to service our spa and he has refused. This is the closest dealer to our home in Collin County - the next closest dealer is 60 miles away and says we are out of their service territory. So if you buy a Cal Spa or a home with a Cal Spa, you should be prepared to do all your own repairs and service as this business does not want to help you.

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We have shopped here for our spa and all our spa needs. They have a sonderful location and great staff. They are there to assist you in any cleaning products or other issues you might have.

4
★★★★☆

We have shopped here for our spa and all our spa needs. They have a sonderful location and great staff. They are there to assist you in any cleaning products or other issues you might have.

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