Fancy Nails

★★☆☆☆

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Awful! They are inconsiderate and rude. Connie has to be the rudest. She started on some customers nails and then made her wait so she could fix another customers nails and then made her wait again so she could do another customers eyebrows. And she kept sayinf
g "like us on fb really? I waited an hour to get a pedicure and nothing. It doesn't deserve that one star.

1
★☆☆☆☆

Awful! They are inconsiderate and rude. Connie has to be the rudest. She started on some customers nails and then made her wait so she could fix another customers nails and then made her wait again so she could do another customers eyebrows. And she kept sayinf
g "like us on fb really? I waited an hour to get a pedicure and nothing. It doesn't deserve that one star.

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Very Very rude and unprofessional people work here. There are a few manicurist (John, Connie) that know what they are doing but everyone else is worthless. I went here to get my nails done and the woman who did my nails got up and left me to go and paint someone elses nails and when she came back to me she forgot what step she was on. She didn't file my nails and seemed like someone had taught her how to do nails this morning. My fiance went here to get a pedicure and they didn't clip his nails. Absolutley ridiculous...I have witnessed them doing pedicures and not cleaning the tubs!!! NASTY I will never go here again there main priority is to get as many people in their salon as possible and customer service is out of the door. They are about money.

1
★☆☆☆☆

Very Very rude and unprofessional people work here. There are a few manicurist (John, Connie) that know what they are doing but everyone else is worthless. I went here to get my nails done and the woman who did my nails got up and left me to go and paint someone elses nails and when she came back to me she forgot what step she was on. She didn't file my nails and seemed like someone had taught her how to do nails this morning. My fiance went here to get a pedicure and they didn't clip his nails. Absolutley ridiculous...I have witnessed them doing pedicures and not cleaning the tubs!!! NASTY I will never go here again there main priority is to get as many people in their salon as possible and customer service is out of the door. They are about money.

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The absolute worst service ever. I have been dealing with fancy nails for over 5 years and today marks the worst service that I have ever received. I made an appointment for 7 pm for a refill ,a pedicure and wax I arrive to my appointment at 6:56 pm . My nail tech was doing a full set of nails along with my foot tech who was doing a pedicure. So me loving these two people work dearly ,decided I would wait at few minutes for service but I'm constantly watching the clock because I have a event to attend at 9:30 pm. It's now 7:45 and the only thing I have done is my eyebrows. I decided to leave as I was driving down belt line I decided to call and speak with Mindy... I advised Mindy how upset I was with the service she asked that I come back.. I said Mindy now that it is 8 oclock I have no other choice but to come back.. I then asked her if I come back would you be able to do my toes right then in there she said no I have a client coming in the door now ...keep in mind I was there until 7:45 waiting on my appointment that was never fulfilled for 7 pm. This was insult on top of injury. I WILL NEVER EVER IN LIFE GO BACK TO THIS SALON... I live in Irving and have been going here for 5 years , I have recommended them to so many people... My only thing is when you run a business you have to have some type of structure and professionalism. Today the service was horrible and customer service was at an all time low. My business here is over as of today 03/15/2012! Signed a very loyal customer NTB!

1
★☆☆☆☆

The absolute worst service ever. I have been dealing with fancy nails for over 5 years and today marks the worst service that I have ever received. I made an appointment for 7 pm for a refill ,a pedicure and wax I arrive to my appointment at 6:56 pm . My nail tech was doing a full set of nails along with my foot tech who was doing a pedicure. So me loving these two people work dearly ,decided I would wait at few minutes for service but I'm constantly watching the clock because I have a event to attend at 9:30 pm. It's now 7:45 and the only thing I have done is my eyebrows. I decided to leave as I was driving down belt line I decided to call and speak with Mindy... I advised Mindy how upset I was with the service she asked that I come back.. I said Mindy now that it is 8 oclock I have no other choice but to come back.. I then asked her if I come back would you be able to do my toes right then in there she said no I have a client coming in the door now ...keep in mind I was there until 7:45 waiting on my appointment that was never fulfilled for 7 pm. This was insult on top of injury. I WILL NEVER EVER IN LIFE GO BACK TO THIS SALON... I live in Irving and have been going here for 5 years , I have recommended them to so many people... My only thing is when you run a business you have to have some type of structure and professionalism. Today the service was horrible and customer service was at an all time low. My business here is over as of today 03/15/2012! Signed a very loyal customer NTB!

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Listen, I had been a customer of theirs for years and then moved away and not been there in 2 years.....yet when I walk in there today, they remembered me! Wow!! That says alot considering the nail shop i had been going to for those 2 years,....dont even know my name yet!! Umm! Anyway, John and Connie are the Best!!! He remembered how I like my nails and everything....I didnt have to say a word!! And he did a fabulous job on my nails (like he always does)!! And Connie can do tha hell out of some eyebrows!! Excellent Service and well worth the money!!!

5
★★★★★

Listen, I had been a customer of theirs for years and then moved away and not been there in 2 years.....yet when I walk in there today, they remembered me! Wow!! That says alot considering the nail shop i had been going to for those 2 years,....dont even know my name yet!! Umm! Anyway, John and Connie are the Best!!! He remembered how I like my nails and everything....I didnt have to say a word!! And he did a fabulous job on my nails (like he always does)!! And Connie can do tha hell out of some eyebrows!! Excellent Service and well worth the money!!!

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0 out of 1 people found this review helpful.

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BAD SERVICE they are very rude and expincve place they gave me a horrible job on my nails! never go there its not good at all

1
★☆☆☆☆

BAD SERVICE they are very rude and expincve place they gave me a horrible job on my nails! never go there its not good at all

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1 out of 1 people found this review helpful.

.

I have been going here for pedicures for over two years now to Mindy who is absolutely fantastic! Loved her attention to details and caring nature. Thanx to Mindy whom I talked to, about gel nails a few weeks back and she got me hooked on to it. Even after a month I love that they didn't break or chip as they do on their own (without gel)!
But today when I went for a refill, I had an absolute shocking experience. I was there 5mins late due to a traffic near the Irving mall. So when I arrived Connie whom I had my appointment with for 5:30pm was doing someone else's nails. She at first admitted that she was running late, then after 20mins of wait when I asked if it was going to be some more time, I could be back later, she blankly refused to do it because she had someone else coming in after. So why was I given an appointment?? And moresoever, why wasn't I informed while I was waiting right in front of her for 20mins????? Does a client have to approach the service provider to ask if my appointment was going to start anytime soon or not? Being in a salon and spa business, I know that you always allow atleast 15mins for the guest to arrive, just incase of any traffic or other such instances. Only because one is a daughter of the owner, doesn't mean they disregard a client. This is the worst customer service I have received ever! And that tells why they are where they are! I would have probably still gone back if she had not argued and talked so unprofessionally to me. Yes, Connie is good at her job and that is why I took an appointment but when I was treated in such an ill manner, I drove to Hawaiin nail bar 10mins from (Un)Fancy nails and found the price to be the same, so much sophistication, clean, sanitized and an excellent service! And to top it, my nails were looking so much prettier than how they looked after Connie did them.
I will NEVER go back to this place and never ever recommend anyone to go there either.
Mindy, I will miss you for sure! Good luck with your career!

2
★★☆☆☆

I have been going here for pedicures for over two years now to Mindy who is absolutely fantastic! Loved her attention to details and caring nature. Thanx to Mindy whom I talked to, about gel nails a few weeks back and she got me hooked on to it. Even after a month I love that they didn't break or chip as they do on their own (without gel)!
But today when I went for a refill, I had an absolute shocking experience. I was there 5mins late due to a traffic near the Irving mall. So when I arrived Connie whom I had my appointment with for 5:30pm was doing someone else's nails. She at first admitted that she was running late, then after 20mins of wait when I asked if it was going to be some more time, I could be back later, she blankly refused to do it because she had someone else coming in after. So why was I given an appointment?? And moresoever, why wasn't I informed while I was waiting right in front of her for 20mins????? Does a client have to approach the service provider to ask if my appointment was going to start anytime soon or not? Being in a salon and spa business, I know that you always allow atleast 15mins for the guest to arrive, just incase of any traffic or other such instances. Only because one is a daughter of the owner, doesn't mean they disregard a client. This is the worst customer service I have received ever! And that tells why they are where they are! I would have probably still gone back if she had not argued and talked so unprofessionally to me. Yes, Connie is good at her job and that is why I took an appointment but when I was treated in such an ill manner, I drove to Hawaiin nail bar 10mins from (Un)Fancy nails and found the price to be the same, so much sophistication, clean, sanitized and an excellent service! And to top it, my nails were looking so much prettier than how they looked after Connie did them.
I will NEVER go back to this place and never ever recommend anyone to go there either.
Mindy, I will miss you for sure! Good luck with your career!

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2 out of 2 people found this review helpful.

.

jenny is the best nail technician i have ever come in contact with. she listens to how you want them and actually does it. shes very friendly and very personable. family owned so you know things are great.

5
★★★★★

jenny is the best nail technician i have ever come in contact with. she listens to how you want them and actually does it. shes very friendly and very personable. family owned so you know things are great.

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0 out of 1 people found this review helpful.

 

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