Houston Eye Associates

★★★★★
Eye exams, cataracts, laser cataract surgery, lens implants, LASIK, cornea disease, children's eye problems, glaucoma, retina disease in Houston, TX.
  • 2855 Gramercy St

    Houston, TX 77025

    Map & Directions
  • 713-668-6828

5 18
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Great service and concern. Alicia talk to me on the phone at 11:45pm. My lasik procedure was great.

3
★★★★★

Great service and concern. Alicia talk to me on the phone at 11:45pm. My lasik procedure was great.

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I went in for an appointment on Monday with Dr Urso by Thursday i had right eye scheduled for a cataract procedure. The wait was not bad, and the experience was great.\r
I followed up with exam on Monday, then that next Thursday had my

3
★★★★★

I went in for an appointment on Monday with Dr Urso by Thursday i had right eye scheduled for a cataract procedure. The wait was not bad, and the experience was great.\r
I followed up with exam on Monday, then that next Thursday had my

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So far it has been a good experince. Except for the long wait during day of surgery. But well worth it.

3
★★★★★

So far it has been a good experince. Except for the long wait during day of surgery. But well worth it.

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Very good.

3
★★★★★

Very good.

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Dr Stewart,Tammy and the staff very professional. The consideration shown made the experience almost painless.

3
★★★★★

Dr Stewart,Tammy and the staff very professional. The consideration shown made the experience almost painless.

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I came a long way(7K miles)for the 2nd eye. It was rewarding experience considering the fact it was my 1st procedure. I have had great pleasure with the 1st eye's Restor lens (multi) and wanted the same for 2nd eye. Feel free using my name

3
★★★★★

I came a long way(7K miles)for the 2nd eye. It was rewarding experience considering the fact it was my 1st procedure. I have had great pleasure with the 1st eye's Restor lens (multi) and wanted the same for 2nd eye. Feel free using my name

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Dr. Stewart took his time to explain all options in detail. I am an anesthesia provider (Nurse Anesthetist). I have seen many cataract operations and not all are done the same way. Dr. Stewart's dexterity and technique is exceptional. Had

3
★★★★★

Dr. Stewart took his time to explain all options in detail. I am an anesthesia provider (Nurse Anesthetist). I have seen many cataract operations and not all are done the same way. Dr. Stewart's dexterity and technique is exceptional. Had

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I have been going to HEA for many years. Their staff is always efficient and friendly. I traval 70 miles one way to come here as they are the best.

3
★★★★★

I have been going to HEA for many years. Their staff is always efficient and friendly. I traval 70 miles one way to come here as they are the best.

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Dr. Stewart was proffesional, patient, and expressed confidence in his work. I think that helped me and my mom feel good about the procedure.

3
★★★★★

Dr. Stewart was proffesional, patient, and expressed confidence in his work. I think that helped me and my mom feel good about the procedure.

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It was great. My vision is better which makes me feel better. I believe I can see!

3
★★★★★

It was great. My vision is better which makes me feel better. I believe I can see!

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The doctor was wonderful. Hard to plan because I did not know what time I was going to be in. It was also frustrating to find out how much the cost was.(I mean contacting my insurance company)Oralia was very helful. Sherry was nice. Alicia

3
★★★★★

The doctor was wonderful. Hard to plan because I did not know what time I was going to be in. It was also frustrating to find out how much the cost was.(I mean contacting my insurance company)Oralia was very helful. Sherry was nice. Alicia

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Dr.Stewart did a fantastic job!He was very personable from the very first appointment to the actual surgery. Very good communication in explaning the procedure.

3
★★★★★

Dr.Stewart did a fantastic job!He was very personable from the very first appointment to the actual surgery. Very good communication in explaning the procedure.

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Dr.Stewart is the friendliest and also one gteat doctor.He answers all questions clearly. Finally,he does not crowd the appointments so waiting times are very good.

3
★★★★★

Dr.Stewart is the friendliest and also one gteat doctor.He answers all questions clearly. Finally,he does not crowd the appointments so waiting times are very good.

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All staff members should introduce themselves.Dr.Stewart says i now have 20/20 vision in my right eye. For the first time in my life!

3
★★★★★

All staff members should introduce themselves.Dr.Stewart says i now have 20/20 vision in my right eye. For the first time in my life!

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Terrible wait!! They over schedule the doctors. Hour and half wait and still not seen the doctor. Stay away!!!!!

3
★★★★★

Terrible wait!! They over schedule the doctors. Hour and half wait and still not seen the doctor. Stay away!!!!!

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Everyone is wonderful and great!

5
★★★★★

Everyone is wonderful and great!

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I've been seeing Dr. Gonzales since I was a baby. I have had a lazy eye my entire life and last year when I was 18, he gave me the okay to go ahead with corrective surgery if I wanted, which of course I did. I was very skeptical about how normal my eye would actually look after the procedure was done. The surgery lasted just about 1 hour and Dr. Gonzales did and amazing job. My eyes are completely straight and in sink with each other I could not be happier with my surgery. No longer am I afraid to take pictures! Dr. Gonzales was at all my check ups to make sure everything was okay and to make sure everything was normal. I will be his patient for as long as he is practicing! Thanks Dr. Gonzales!

5
★★★★★

I've been seeing Dr. Gonzales since I was a baby. I have had a lazy eye my entire life and last year when I was 18, he gave me the okay to go ahead with corrective surgery if I wanted, which of course I did. I was very skeptical about how normal my eye would actually look after the procedure was done. The surgery lasted just about 1 hour and Dr. Gonzales did and amazing job. My eyes are completely straight and in sink with each other I could not be happier with my surgery. No longer am I afraid to take pictures! Dr. Gonzales was at all my check ups to make sure everything was okay and to make sure everything was normal. I will be his patient for as long as he is practicing! Thanks Dr. Gonzales!

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I have been to see Dr. Garcia twice and she has been great. Energetic, knowledgeable, doesn't keep me waiting, etc. Her office staff, on the other hand, is terrible. The first time I went to Dr. Garcia, her front desk staff overcharged my Flex spending card by $400 and they said they weren't able to refund the funds that day. I had to call back on a later day to get the card refunded which took way longer than it should have. Not to mention, it was paperwork nightmare with my Flex account and it took months to sort it out. The front office staff was also openly and audibly gossiping about other patients . I ordered contacts and told them to ship them to my work...well, they ended up shipping them to their office and I had to go pick them up. On my 2nd trip, a year later, I ordered more contacts to ship to my work and they told me they would arrive in 3 to 5 days. Over two weeks later I call to check the status. The office worker tells me she will track my order and call me right back. 5 hours later, I still haven't heard from her, so I call again. They said that they were on backorder and that the contacts will now ship today and I should have them in 3 days. Sounds like they forgot to order them in the first place and that was their lame excuse. I'm okay with a mistake here and there b/c nobody is perfect BUT, it just seems like Dr. Garcia's staff does this all the time and they don't seem to take pride in their work or care about customer service at all.

2
★★☆☆☆

I have been to see Dr. Garcia twice and she has been great. Energetic, knowledgeable, doesn't keep me waiting, etc. Her office staff, on the other hand, is terrible. The first time I went to Dr. Garcia, her front desk staff overcharged my Flex spending card by $400 and they said they weren't able to refund the funds that day. I had to call back on a later day to get the card refunded which took way longer than it should have. Not to mention, it was paperwork nightmare with my Flex account and it took months to sort it out. The front office staff was also openly and audibly gossiping about other patients . I ordered contacts and told them to ship them to my work...well, they ended up shipping them to their office and I had to go pick them up. On my 2nd trip, a year later, I ordered more contacts to ship to my work and they told me they would arrive in 3 to 5 days. Over two weeks later I call to check the status. The office worker tells me she will track my order and call me right back. 5 hours later, I still haven't heard from her, so I call again. They said that they were on backorder and that the contacts will now ship today and I should have them in 3 days. Sounds like they forgot to order them in the first place and that was their lame excuse. I'm okay with a mistake here and there b/c nobody is perfect BUT, it just seems like Dr. Garcia's staff does this all the time and they don't seem to take pride in their work or care about customer service at all.

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