Texas State Opt Greenspoint

★☆☆☆☆
  • 365 Greens Rd

    Houston, TX 77060

    Map & Directions
  • 281-872-2020

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I recommend going some where else if you're getting contacts. I have never had a bad time at an eye doctor, but this was horrible. I went in for the first time and got half way through my appointment and some how my folder got lost on a desk so I was there over 3 hours while employees just walked past me. I ordered the same brand that I had been wearing. Well it took close to 2 months to come in when they told me 1-2 weeks. I had to call back multiple times to get a response. I picked up the contacts and tried to wear them and they hurt really bad. He had changed one of the measurements by a big amount. I went back in and they reordered another pair of contacts. During that visit they put me in the back room and it had icky water marks on the wall and a q-tip just laying on the floor. That pair of contacts took close to the same amount of time to come in and I called the office and they gave me the usual we'll call you back deal, we have to go through the shipment, or we're getting a shipment tomorrow. Basically, the same excuses as before. Nothing really changed til I e-mailed the customer service at the main TSO website. Then, everyone really got everything together. They had to express ship my contact order - I'm not sure what went on with the processing or if they never got ordered to begin with. That pair finally worked out. A simple check up and ordering the same brand of contact has now taken 6 months. Go somewhere else and save yourself the trouble.

0
★☆☆☆☆

I recommend going some where else if you're getting contacts. I have never had a bad time at an eye doctor, but this was horrible. I went in for the first time and got half way through my appointment and some how my folder got lost on a desk so I was there over 3 hours while employees just walked past me. I ordered the same brand that I had been wearing. Well it took close to 2 months to come in when they told me 1-2 weeks. I had to call back multiple times to get a response. I picked up the contacts and tried to wear them and they hurt really bad. He had changed one of the measurements by a big amount. I went back in and they reordered another pair of contacts. During that visit they put me in the back room and it had icky water marks on the wall and a q-tip just laying on the floor. That pair of contacts took close to the same amount of time to come in and I called the office and they gave me the usual we'll call you back deal, we have to go through the shipment, or we're getting a shipment tomorrow. Basically, the same excuses as before. Nothing really changed til I e-mailed the customer service at the main TSO website. Then, everyone really got everything together. They had to express ship my contact order - I'm not sure what went on with the processing or if they never got ordered to begin with. That pair finally worked out. A simple check up and ordering the same brand of contact has now taken 6 months. Go somewhere else and save yourself the trouble.

Pros: None.

Cons: wait time on appointment and for trail pair of contact lens

.

Their Optometrist is very professional. She prescribed the lenses that corrected by vision to my satisfaction, although I have to wait more than one hour from the actual time of my appointment.

My big mistake is purchasing my prescription eyeglasses from them. I am presenting the price comparison between TSO at Greens Rd., Houston, TX and Costco at Willowbrook.

TSO Greens Rd. with Insurance Costco Willowbrook

Nike 4083 014 frame$244.70 (Insurance pays $85.50) $90.00 (see Note 3)

Prescription Lens + Pro-
gressive + ARC thin lens$528.00 (Insurance pays $243.00) $199.98 (see Note 4)

Extra for patient?s frame$0 (purchased from TSO) $18.00 (see Note 3)

Total$772.70 (Insurance pays $328.50) $307.98

Total net patient?s out of
Pocket$444.20 $307.98 (see Note 1)

Note:
1.No insurance applies at Costco since my insurance does not cover any spare eyeglasses if purchased on the same calendar year.
2.Costco includes $65 transition (shading when outdoor sun is bright). Transition is not included with TSO.
3.Frame Nike 4083 014 was not purchased from Costco. It was purchased from the internet at sunglassoptic dot com
4.Costco includes a better feature of about 1 mm thinner lenses compare to the lenses from TSO.

Overall Rating = (4.00 * 70/842.70) + (1.5 * 772.7/842.70) = 0.3323 + 0.9169 = 1.25

Recommendation:
Get your prescription eyeglasses from the Optometrist, but I would not recommend purchasing the eyeglasses from them. Make sure the prescription is written correctly by the clerk since she is not trained to differentiate the difference between a positive and negative prescription numbers.

0
★☆☆☆☆

Their Optometrist is very professional. She prescribed the lenses that corrected by vision to my satisfaction, although I have to wait more than one hour from the actual time of my appointment.

My big mistake is purchasing my prescription eyeglasses from them. I am presenting the price comparison between TSO at Greens Rd., Houston, TX and Costco at Willowbrook.

TSO Greens Rd. with Insurance Costco Willowbrook

Nike 4083 014 frame$244.70 (Insurance pays $85.50) $90.00 (see Note 3)

Prescription Lens + Pro-
gressive + ARC thin lens$528.00 (Insurance pays $243.00) $199.98 (see Note 4)

Extra for patient?s frame$0 (purchased from TSO) $18.00 (see Note 3)

Total$772.70 (Insurance pays $328.50) $307.98

Total net patient?s out of
Pocket$444.20 $307.98 (see Note 1)

Note:
1.No insurance applies at Costco since my insurance does not cover any spare eyeglasses if purchased on the same calendar year.
2.Costco includes $65 transition (shading when outdoor sun is bright). Transition is not included with TSO.
3.Frame Nike 4083 014 was not purchased from Costco. It was purchased from the internet at sunglassoptic dot com
4.Costco includes a better feature of about 1 mm thinner lenses compare to the lenses from TSO.

Overall Rating = (4.00 * 70/842.70) + (1.5 * 772.7/842.70) = 0.3323 + 0.9169 = 1.25

Recommendation:
Get your prescription eyeglasses from the Optometrist, but I would not recommend purchasing the eyeglasses from them. Make sure the prescription is written correctly by the clerk since she is not trained to differentiate the difference between a positive and negative prescription numbers.

More about Texas State Opt Greenspoint

Texas State Optical in Greenspoint combines the latest technology and years of experience to give you thorough eye examinations and fashionable, affordable eyewear. We provide comprehensive eye care and take care of your vision.

 

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