Gene Messer Toyota

★★★★★
  • 6102 19th St

    Lubbock, TX 79407

    Map & Directions
  • 806-748-4800

About Gene Messer Toyota

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Toyota
  • Toyota
  • Toyota
  • Toyota
  • Toyota
  • Toyota
  • Toyota
Details
  • Toyota
Hours
M-Sa 9am-8pm, Su Closed
Emails
  • Messer-Toyota-Mgrs@group1auto.com
Products
  • 4Runner SUV
  • Avalon Sedan (Hybrid)
  • Camry Sedan (Hybrid)
  • Corolla
  • FJ Cruiser
  • Highlander SUV (Hybrid)
  • Land Cruiser SUV
  • Prius (Hatchback
  • c
  • Plug-In
  • v)
  • RAV4 SUV (EV)
  • Sequoia SUV
  • Sienna Van
  • Tundra Truck
  • Tacoma Truck
  • Venza Crossover
  • Yaris Liftback
  • Matrix Hatchback
Payment Options
  • American Express
  • Cash
  • Check
  • Diners Club
  • Discover
  • Financing
  • Invoice
  • MasterCard
  • Visa
Brands
  • Toyota
  • Scion
Services
  • Air Filter Replacement
  • Battery Service
  • Brake Diagnosis
  • Brake Inspection
  • Brake Replacement
  • Cabin Filter Replacement
  • Car Wash
  • Check Engine Light Diagnosis
  • Detailing
  • Electrical System Diagnosis
  • Engine Diagnosis
  • Fluid Top-Off
  • Flush Coolant
  • Flush Transmission
  • Fuel Filter Replacement
  • Fuel Injector Service
  • Heating
  • Cooling Diagnosis
  • Multi-Point Inspection
  • New Battery
  • New Brake Pads/Shoes (Front & Rear)
  • New Tires
  • Oil
  • Filter Change
  • Filter Change (Premium)
  • Power Steering Service
  • Replace Brake Fluid
  • Spark Plug Replacement
  • Suspension Diagnosis
  • Tire Rotation
  • Wheel Alignment (4WD, AWD, FWD, RWD)
  • Wheel Balance
  • Wiper Blade Replacement
5 28
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I was very satisfied with the service.

4
★★★★☆

I was very satisfied with the service.

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Everything was great...

3
★★★★★

Everything was great...

.

The Gene Messer Toyota Lubbock did an excellent job. Im satisfied with the service.

4
★★★★☆

The Gene Messer Toyota Lubbock did an excellent job. Im satisfied with the service.

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.

I was very impressed with Gene Messers customer service and the interaction of Gene Messers employees. I have never been to a service department where everyone was so friendly and seemed to truly care about the customer. I own a service

3
★★★★★

I was very impressed with Gene Messers customer service and the interaction of Gene Messers employees. I have never been to a service department where everyone was so friendly and seemed to truly care about the customer. I own a service

.

I received excellent service in a professional manner with a touch of our Famous WT hospitality thrown in.

5
★★★★★

I received excellent service in a professional manner with a touch of our Famous WT hospitality thrown in.

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.

All went well! It was very good! Jeremy took care of me and I will be back. Thanks for the quality service.

3
★★★★★

All went well! It was very good! Jeremy took care of me and I will be back. Thanks for the quality service.

.

Everyone, particularly Jesse was great!

5
★★★★★

Everyone, particularly Jesse was great!

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Jeremy was prompt and explained every procedure.

5
★★★★★

Jeremy was prompt and explained every procedure.

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.

The customer service and work done on my car were both great!

5
★★★★★

The customer service and work done on my car were both great!

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.

Excellent service and time frame.

3
★★★★★

Excellent service and time frame.

.

I always enjoy going into Toyota to have my car serviced. All personnel are courteous and very helpful. I especially thank Chris and Jeremy for being patient with me each time I am in there!!

3
★★★★★

I always enjoy going into Toyota to have my car serviced. All personnel are courteous and very helpful. I especially thank Chris and Jeremy for being patient with me each time I am in there!!

.

My experience with the service department went very well. Thanks for completing the pedal/floor mat safety recall quickly.

4
★★★★☆

My experience with the service department went very well. Thanks for completing the pedal/floor mat safety recall quickly.

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.

The service representative went out of his way to provide rides round trip so we could eat while you vehicle was being promptly serviced.

3
★★★★★

The service representative went out of his way to provide rides round trip so we could eat while you vehicle was being promptly serviced.

.

The Gene Messer Toyota Lubbock did an excellent job. Thank you guys. Im satisfied with the service!!

5
★★★★★

The Gene Messer Toyota Lubbock did an excellent job. Thank you guys. Im satisfied with the service!!

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.

The service was wonderful! Everyone was friendly...kind... courteous and very efficient! Thank you!

4
★★★★☆

The service was wonderful! Everyone was friendly...kind... courteous and very efficient! Thank you!

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.

Not a single thing to change!!! I would just like to say that Chris White did an EXCELLENT job helping me with the problem I had. Thanks again for the wonderful job!

3
★★★★★

Not a single thing to change!!! I would just like to say that Chris White did an EXCELLENT job helping me with the problem I had. Thanks again for the wonderful job!

.

They did an excellent job and I can tell they have worked hard to make the service department better.

4
★★★★☆

They did an excellent job and I can tell they have worked hard to make the service department better.

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I really like the coupons I receive via email. Always excellent service!

3
★★★★★

I really like the coupons I receive via email. Always excellent service!

.

I trust the service advisor... Jesse... to advise me... and appreciate the savings coupons I get online.

5
★★★★★

I trust the service advisor... Jesse... to advise me... and appreciate the savings coupons I get online.

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Eddie was such a refreshing car salesman experience. I would highly recommend him to anyone.

3
★★★★★

Eddie was such a refreshing car salesman experience. I would highly recommend him to anyone.

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My salesman was courteous and friendly. He didn't mind staying late to help us. Salespeople were honest and friendly.

5
★★★★★

My salesman was courteous and friendly. He didn't mind staying late to help us. Salespeople were honest and friendly.

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Staff made every effort to answer my questions and to demonstrate features of new car. Process was timely.

4
★★★★☆

Staff made every effort to answer my questions and to demonstrate features of new car. Process was timely.

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Straightforward approach of salesman and others I dealt with, no games.

3
★★★★★

Straightforward approach of salesman and others I dealt with, no games.

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Quality work and service!

3
★★★★★

Quality work and service!

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The Salesperson Matt Bauer did an excellent job on presenting two vehicles which leads as on choosing the perfect car for us.

4
★★★★☆

The Salesperson Matt Bauer did an excellent job on presenting two vehicles which leads as on choosing the perfect car for us.

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Xavier Stewart was great! He made sure that we were satisfied and understanding of our purchase! We never felt like we were just "another sale." He was so thorough and helpful! I would recommend him to anyone!

3
★★★★★

Xavier Stewart was great! He made sure that we were satisfied and understanding of our purchase! We never felt like we were just "another sale." He was so thorough and helpful! I would recommend him to anyone!

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Very friendly salesman, and finance personnel. They made us feel at home, not pushy at all. They KNEW THEIR PRODUCT!

3
★★★★★

Very friendly salesman, and finance personnel. They made us feel at home, not pushy at all. They KNEW THEIR PRODUCT!

.

I was well attended to from the start, Raul, the salesman, listened to me and fulfilled my requests, I dreaded the potential "4 square" sales negotiation and it didn't happen! They found and received my truck through dealer trade promptly, delivered promptly, and followed up on my subsequent requests.

5
★★★★★

I was well attended to from the start, Raul, the salesman, listened to me and fulfilled my requests, I dreaded the potential "4 square" sales negotiation and it didn't happen! They found and received my truck through dealer trade promptly, delivered promptly, and followed up on my subsequent requests.

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