Firestone Complete Auto Care

★☆☆☆☆
Our skilled technicians are ready to serve all of your vehicle needs. From tires, auto service, brakes, and alignments, it's a one stop shopping experience. Call or make an appointment online today.
  • 3501 Gus Thomasson Rd

    Mesquite, TX 75150

    Map & Directions
  • 972-892-9209

About Firestone Complete Auto Care

Hours
Sun 9am-5pm, Mon-Sat 7am-7pm
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I have had 5 dealings with this location. Due to proximity I have continued to to take my vehicle here but no more. 3 ago visits I described a problem which they fixed after listing a slew of other problems the were urgently in need of attention. I authorized just the initial repair for 400. 2 months later I am back in the shop because it is the same problem. Apparently the first repair was not the problem this time so it cost another 300 dollars. 9 months later I am back for the same problem. I don't understand vehicle's so this may be an isolated incident. but....I also brought my wife's car to this location with an oil leak. Their price 1300. I went to another location for a second opinion and they stated the source of the leak was uncertain and there could be more than one. they fixed the initial leak for 30 dollars and then discovered a second and repaired that at a cost of 270. the car is fully repaired for 300 dollars. if you value name recognition this is garage is for you but you will pay for it. If you value service go somewhere else.

1
★☆☆☆☆

I have had 5 dealings with this location. Due to proximity I have continued to to take my vehicle here but no more. 3 ago visits I described a problem which they fixed after listing a slew of other problems the were urgently in need of attention. I authorized just the initial repair for 400. 2 months later I am back in the shop because it is the same problem. Apparently the first repair was not the problem this time so it cost another 300 dollars. 9 months later I am back for the same problem. I don't understand vehicle's so this may be an isolated incident. but....I also brought my wife's car to this location with an oil leak. Their price 1300. I went to another location for a second opinion and they stated the source of the leak was uncertain and there could be more than one. they fixed the initial leak for 30 dollars and then discovered a second and repaired that at a cost of 270. the car is fully repaired for 300 dollars. if you value name recognition this is garage is for you but you will pay for it. If you value service go somewhere else.

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