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    <title>Insider Pages Reviews for K &amp;amp; M Steam Cleaning</title>
    <link>http://www.insiderpages.com/b/15245198918</link>
    <description>Recent reviews on Insider Pages for K &amp;amp; M Steam Cleaning</description>
    <language>en-us</language>
    <item>
      <title>5 Stars:  Amazing Job! (by blasc09)</title>
      <description>&lt;p&gt;I wanted to pass along high praise for the crew (Eddie &amp;amp; Victor) who came over to clean my carpets yesterday. They showed up on time, courteous, professional, and pretty excited to do the job. I'm not sure if it will happen for other customers, but they managed to get *PAINT* that I spilled about a week ago out of my carpet. I mentioned it to Eddie expecting that they would not be able to get it out, but the end result - the place looks great, and the carpet is so clean. Thanks again!&lt;/p&gt;</description>
      <author>blasc09</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 02 Dec 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302881601</guid>
    </item>
    <item>
      <title>5 Stars:  Bad to Beautiful, THANK YOU (by tmoonsun09)</title>
      <description>&lt;p&gt;I call with a mess that needed immediate attention just before the holidays when they were extra busy, and they fit me in, cleaned my messed up carpet, in a friendly and courteous manner and were gone. It was like I waved a magic wand and poof, problem solved! Burden lifted! ( and my carpet was BAD, and now it's beautiful! Great job guys, I cant thank you enough! Above and beyond guys, above and beyond! :-)&lt;/p&gt;</description>
      <author>tmoonsun09</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 01 Dec 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302876053</guid>
    </item>
    <item>
      <title>5 Stars:  Finally, clean carpet.  Great Experience with K &amp; M! (by rockyaustin)</title>
      <description>&lt;p&gt; In this day of complaints, I just wanted to say what a GREAT job your two technicans, Charles and Nick did. We have had three other companies come out and were never able to get a couple of stains out. Your techs were able to remove them and were very professional. I would highly recommend them at any time and will be having them back after Christmas for your tile/grout cleaning. 
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>rockyaustin</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 25 Nov 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302846733</guid>
    </item>
    <item>
      <title>5 Stars:  Extremely Satisfied (by dkendall32)</title>
      <description>&lt;p&gt;Although the crew was later than promised I was extremely satisfied with them. They were very friendly and courteous. They showed a great deal of respect and professionalism. As a contractor myself, I can appreciate their work ethic and sense of professionalism. These guys are surely an asset to K &amp;amp; M Steam Cleaning. &lt;/p&gt;</description>
      <author>dkendall32</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 23 Nov 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302837504</guid>
    </item>
    <item>
      <title>5 Stars:  JOB WELL DONE (by corleyaustin)</title>
      <description>&lt;p&gt;Every year we have our carpet cleaned and every year we are ALWAYS pleased with the service K&amp;amp;M Steam Cleaning provides us. This year Cody and Saul did an excellent job. They were prompt, polite, and very thorough. I have recommended K&amp;amp;M to many friends and will continue to do so. Thanks again for a job well done!!! &lt;/p&gt;</description>
      <author>corleyaustin</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 23 Nov 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302837505</guid>
    </item>
    <item>
      <title>5 Stars:  awesome work, highly recommended! (by khutchmhickey)</title>
      <description>&lt;p&gt;Domingo &amp;amp; Johnny were very diligent, focused, thorough, courteous, professional &amp;amp; I've been managing in the apt. industry for 20 years...I deal with a lot of carpet cleaning companies...your technicians are AWESOME! Thank you. &lt;/p&gt;</description>
      <author>khutchmhickey</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 17 Nov 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302818350</guid>
    </item>
    <item>
      <title>5 Stars:  Professional and Excellent Customer Service (by jbuhl66)</title>
      <description>&lt;p&gt;Mingo and Juan were very professional. I also asked for same day service in which K and M were able to deliver on. I would definitely recommend them and use their services again. Its still great to have good old fashion customer satisfaction.&lt;/p&gt;</description>
      <author>jbuhl66</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 17 Nov 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302818351</guid>
    </item>
    <item>
      <title>5 Stars:  Great Experience (by rneyens2009)</title>
      <description>&lt;p&gt; Mingo, James &amp;amp; Steve arrived promptly at my scheduled time, were very courteous &amp;amp; professional. My carpet &amp;amp; upholstery look great! Mingo gave me some advice about what to do next time my dog has an accident on the carpet (white vinegar &amp;amp; water). I will definitely call K &amp;amp; M again to clean my carpets in the future. 
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>rneyens2009</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 12 Nov 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302791690</guid>
    </item>
    <item>
      <title>5 Stars:  Pet odor - gone! (by jbrewers)</title>
      <description>&lt;p&gt;Jimi &amp;amp; Jeremiah were on-time, professional, courteous, fast, friendly and honest. My puppy peed on my chair and leather ottoman and they were able to get them cleaned and the smell out. My carpet look new again and my house doesn't smell like a puppy pad. Thanks K&amp;amp;M.....Jennifer and the 3 Pugs&lt;/p&gt;</description>
      <author>jbrewers</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 12 Nov 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302791691</guid>
    </item>
    <item>
      <title>5 Stars:  Thanks to Eddie and Victor (by cmartinezz)</title>
      <description>&lt;p&gt;I found Eddie and Victor to be very professional and polite. They did a great job and my carpets look great. 
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>cmartinezz</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 27 Oct 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302704550</guid>
    </item>
    <item>
      <title>5 Stars:  Fantastic (by astevenss)</title>
      <description>&lt;p&gt;Reynoldo was extremely polite and helpful. He explained all the services you offer and did a fantastic job cleaning my grout and carpets. I would recommend your service to anyone. &lt;/p&gt;</description>
      <author>astevenss</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 05 Oct 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302597883</guid>
    </item>
    <item>
      <title>4 Stars:  Good Job (by Jenlhelmer)</title>
      <description>&lt;p&gt;Nice guys, decent clean.&lt;/p&gt;</description>
      <author>Jenlhelmer</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 28 Sep 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302565982</guid>
    </item>
    <item>
      <title>5 Stars:  My carpet looks brand new.  Great job! (by jamarakleen)</title>
      <description>&lt;p&gt;Charles and Nick were Awesome. Very courteous and Professional. They cleaned and repaired my carpet and now it looks brand new. Thank's so much. &lt;/p&gt;</description>
      <author>jamarakleen</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 17 Sep 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302506984</guid>
    </item>
    <item>
      <title>5 Stars:  Never fails - always a great job (by jaypaustin)</title>
      <description>&lt;p&gt;You guys consistently do a good job at a fair price. I appreciate the great service. 
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>jaypaustin</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 03 Sep 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302435169</guid>
    </item>
    <item>
      <title>5 Stars:  Great job! (by aseach99)</title>
      <description>&lt;p&gt;Very professional and explained everything they were going to do. Gave me realistic expectations when they saw the stain we wanted to get cleaned. Looks great and smells great now.&lt;/p&gt;</description>
      <author>aseach99</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 17 Aug 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302344450</guid>
    </item>
    <item>
      <title>5 Stars:  Fantastic Job (by megbrown)</title>
      <description>&lt;p&gt;I just want to let you know what a fantastic job Eddie and KC did at my house this morning.  Wow?they were extremely professional, and so courteous.  I wasn?t as prepared as I should have been, but they were so patient and helpful.  Eddie actually found a scorpion in my room and removed it for me!&lt;/p&gt;

&lt;p&gt;It seems that many companies have lost the art of service, but you guys are on it.  I really appreciate it, and plan to be a customer for a very long time.&lt;/p&gt;

&lt;p&gt; &lt;/p&gt;

&lt;p&gt;&lt;/p&gt;</description>
      <author>megbrown</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 14 Aug 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302328565</guid>
    </item>
    <item>
      <title>5 Stars:  Great Service, Great Job! (by NanH11)</title>
      <description>&lt;p&gt;Jeremiah and his assistant Juan were very polite and courteous and gave a very good impression of your company. Plus they cleaned my carpet really well! 
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>NanH11</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 07 Aug 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302289839</guid>
    </item>
    <item>
      <title>5 Stars:  Exceeded my expectations (by kimthrower)</title>
      <description>&lt;p&gt;Had to write and let you know how much I appreciated Rey &amp;amp; Juan this morning, not only do my carpets look amazing which makes me so so happy, but just working with Rey &amp;amp; Juan was a complete pleasure.  Both were professional, hard working and to top it off ... they were incredibly nice/fun to work with.  My husband is a big UT fan and we have this tacky UT 2x4 carpet that is outside the garage door, well, Juan just had to clean it out of total reverence to their beloved UT!  John is going to be so happy when he comes home tonight, I know I have a huge grin on my face as I write this because I can't wait for him to see it! &lt;/p&gt;

&lt;p&gt;Bottom line, our carpet was the pits/gross/embarrassing, but the guys went above/beyond the call of duty and made getting my carpets cleaned a pleasurable experience ... who knew!?  It wasn't even on my radar to get them cleaned, but I heard your ad on The River and you sounded sincere, so I took the bait ... really glad I did.  We can't afford to replace the carpet for a couple of years, so this was the perfect solution.  Will definitely use your company next time. Thanks so much, please please be sure to let Juan &amp;amp; Rey know how much I appreciated their hard work, terrific attitude and cheerful personalities today ... they were GREAT!&lt;/p&gt;

&lt;p&gt;&lt;/p&gt;</description>
      <author>kimthrower</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 06 Aug 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302289840</guid>
    </item>
    <item>
      <title>5 Stars:  Amazing (by skinmama)</title>
      <description>&lt;p&gt; I have been wasting too much energy cleaning my carpets myself.  I wish I would of called sooner. &lt;/p&gt;

&lt;p&gt;The price was less than quoted!&lt;/p&gt;

&lt;p&gt;Excellent Service!
&lt;br /&gt;Trustworthy!
&lt;br /&gt;Timely!
&lt;br /&gt;Excellent Results!&lt;/p&gt;

&lt;p&gt;Need I say more? &lt;/p&gt;</description>
      <author>skinmama</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Sat, 25 Jul 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302150082</guid>
    </item>
    <item>
      <title>5 Stars:  Great work! (by ranpay)</title>
      <description>&lt;p&gt;I had a family remember refer your company to me. After the service and seeing the job so well done, I immediately referred K&amp;amp;M to my co-worker.Thanks so much!&lt;/p&gt;</description>
      <author>ranpay</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 22 Jul 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302144641</guid>
    </item>
    <item>
      <title>5 Stars:  Entire Crew- very professional!! (by mchavezz)</title>
      <description>&lt;p&gt;Crew chief, Mike, was very knowledgeable and courteous. Technician, Victor was very professional and helpful. I am very happy with the work performed.&lt;/p&gt;</description>
      <author>mchavezz</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 20 Jul 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302135989</guid>
    </item>
    <item>
      <title>5 Stars:  My carpets seem brand new! (by erinbgal)</title>
      <description>&lt;p&gt;JP and Victor worked incredibly hard on my carpet and recliners. Our carpets had not been cleaned in 4 years, since each year we said we would replace them. I have a small house, two children, an elderly dog, a rabbit, and I teach groups of homeschoolers who head to the park out back and then track dirt and mud (and who knows what else) back into the house. The carpets look great! They even removed the strange &amp;quot;science experiments gone bad&amp;quot; stains from my son's room and the &amp;quot;make your own natural dye&amp;quot; project from the carpet in the study. The cost was much less than we were! anticipating for this big a job, and you didn\t nickel and dime us with treatment charges like other companies have. The price was fantastic and we actually feel we are at least $4,000 richer (cost of new carpet) because of the work done by JP and Victor. Unless my lottery numbers pay off, we will be seeing you next year. I have already told 3 neighbors about your service.&lt;/p&gt;</description>
      <author>erinbgal</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 20 Jul 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302135990</guid>
    </item>
    <item>
      <title>5 Stars:  Loyal customer - for life! (by sharebear99)</title>
      <description>&lt;p&gt;The very best in Austin!! Great service, caring and without a doubt the most courteous crew I have ever had the pleasure of seeing in any business. This is the only service that I will ever use again.&lt;/p&gt;</description>
      <author>sharebear99</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 20 Jul 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302135991</guid>
    </item>
    <item>
      <title>5 Stars:  Simply Great. (by milesnmiles)</title>
      <description>&lt;p&gt;Hi, there. The technician\s name was &amp;quot;Jimmie&amp;quot; with helper Nick.  Thanks guys! They were courteous, professional, and really cared about doing a good job. I certainly appreciate it. Great work. &lt;/p&gt;</description>
      <author>milesnmiles</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 20 Jul 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302135992</guid>
    </item>
    <item>
      <title>5 Stars:  Customer for life (by dgillispie89)</title>
      <description>&lt;p&gt; I am so impressed with the service I received from Cody and Rey! They were so kind, helpful, and competent. The results I received were amazing- I thought I needed to replace my carpet it was so dirty, but now they look close to new!! I have referred K&amp;amp;M to several neighbors already and will definitely be using them again. Thank you! &lt;/p&gt;</description>
      <author>dgillispie89</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 13 Jul 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302116864</guid>
    </item>
    <item>
      <title>5 Stars:  Simply the Best (by booksinaus)</title>
      <description>&lt;p&gt;Found your company by looking online. The crew were prompt and very hard-working and did the best job I\'ve ever had in carpet cleaning. My tile floors had never been cleaned professionally and look fabulous! Jimi answered my questions well and they both worked hard and didn\'t waste a moment! Roman is personable and responsive to questions and I hope he can be a crew leader some day soon. 
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>booksinaus</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 08 Jul 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302094825</guid>
    </item>
    <item>
      <title>5 Stars:  Thanks to Jimi and Will (by neil88)</title>
      <description>&lt;p&gt;Jimi and Will did my carpets today. They did an exceptional job, and were on time, prompt, and courteous. I just wanted to say thank you for such a nice service. I'll be sure to call again. &lt;/p&gt;</description>
      <author>neil88</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 08 Jul 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302094826</guid>
    </item>
    <item>
      <title>5 Stars:  Very Well Trained Office Staff!! (by steph09)</title>
      <description>&lt;p&gt;I just wanted someone to know that I am so impressed with the office- I called in to ask questions and the person on te other end of the phone (Melanie)was so helpfull- She took the extra time to go over every detail with me- I knew what to expect and when the technicians arrived and it was just what she said on the phone. I will be one of your repeat customers- Thanks for having such a well trained office staff&lt;/p&gt;</description>
      <author>steph09</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 08 Jul 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302094827</guid>
    </item>
    <item>
      <title>5 Stars:  Happy to spread the word... Call K&amp;M! (by happyguy74)</title>
      <description>&lt;p&gt;The last company we used just tipped up the furniture and then filled the whole house with steam and made me dread getting the carpet cleaned. This carpet cleaning was such a pleasure, they were professional, careful of our furniture, and did a great job. We did call back on the pet treatment, but that is because the smell was so bad to start with. Great job, we will tell friends.&lt;/p&gt;</description>
      <author>happyguy74</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 29 Jun 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302057045</guid>
    </item>
    <item>
      <title>5 Stars:  Excellent Customer Experience (by tnn99)</title>
      <description>&lt;p&gt;Charles and James did a wonderful job on our carpet, were very friendly, and gave me some good tips. I will definitely use your company again.&lt;/p&gt;</description>
      <author>tnn99</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 29 Jun 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302057046</guid>
    </item>
    <item>
      <title>5 Stars:  Great Service - Great Price (by SMN442)</title>
      <description>&lt;p&gt;The professional crew from K&amp;amp;M was prompt for the appointment (Minor carpet repairs and cleaning).  The rates were very reasonable, better than most companies that I have used in the past and the job was done right the first time.  For those that research prior to contracting services - I would put K&amp;amp;M into your address book as the folks to call when you have an issue or need cleaning.&lt;/p&gt;</description>
      <author>SMN442</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Sun, 28 Jun 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302050857</guid>
    </item>
    <item>
      <title>5 Stars:  Charles &amp; James are great! (by yothomas)</title>
      <description>&lt;p&gt;Charles and James were both very professional and helpful today. I appreciate their service. 
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>yothomas</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 24 Jun 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302027109</guid>
    </item>
    <item>
      <title>5 Stars:  Charles did a fantastic job (by pdowns09)</title>
      <description>&lt;p&gt;Our crew chief was Charles (his name wasn\'t on your list in the survey.) They were prompt, courteous and explained everything really well. They got our carpets nice and clean and moved all the furniture for us. Great experience with K&amp;amp;M. Thank you. 
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>pdowns09</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 24 Jun 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10302027110</guid>
    </item>
    <item>
      <title>5 Stars:  Oustanding, thank you! (by ksmith09)</title>
      <description>&lt;p&gt;Bravo Ken! The absolute best customer service I have had in years...for any service. The first phone call revealed I was working with a professional, polite and knowledgeable staff. My questions, concerns and scheduling restrictions were met with someone on the other end of the phone who wanted to help and made every effort to make me happy. The team that came to the house was on time, professional looking and acting and did a great job of answering questions and being patient with us and our little boy. The carpets had never been cleaned (6 years old) and we had our doubts about many stains and spots we had acquired over the years. The results were fantastic, unbelievable and beautiful. We have another baby on the way and it is nice to know that he will have a nice clean floor to play on. Now that we know what to expect with the K&amp;amp;M team we will be calling more often and referring family and friends to the best steam cleaning company in town! Keep up the good work Ken! PS...Give those technicians of yours a bonus, they were outstanding! 
&lt;br /&gt; 
&lt;/p&gt;</description>
      <author>ksmith09</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 26 May 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301872967</guid>
    </item>
    <item>
      <title>5 Stars:  Excellent Experience, THANK YOU! (by rebeccasel)</title>
      <description>&lt;p&gt;JP and Mario recently cleaned the tile &amp;amp; grout on our kitchen floor. They were prompt, professional, courteous, knowledgeable and honest. They were patient with all my questions and very polite and understanding during my meticulous inspection of the finished job. Our floors look great and I would definitely use your services again. Thanks! &lt;/p&gt;</description>
      <author>rebeccasel</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 11 May 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895617</guid>
    </item>
    <item>
      <title>5 Stars:  Very impressed, thank you! (by mpainter09)</title>
      <description>&lt;p&gt;
I wanted to let you know that I went home after lunch today and was blown away by the difference having our couches and area rug made! We have been in our home for about five years, and we purchased the furniture about the same time. So, after five years, we were definitely overdue for cleaning, but I had NO idea it would make that big of a difference. My wife and I are very impressed.&lt;/p&gt;</description>
      <author>mpainter09</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 01 May 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895618</guid>
    </item>
    <item>
      <title>5 Stars:  Great Job! (by kristinkribling)</title>
      <description>&lt;p&gt;Youre guys did such a great job! I will highly recommend your company to anyone who asks, in fact a woman who was in my house for another appointment was so impressed with the outcome, she grabbed a business card for herself! Thank you again and I will surely be calling you for another cleaning when needed!&lt;/p&gt;

&lt;p&gt;&lt;/p&gt;</description>
      <author>kristinkribling</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 27 Apr 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895619</guid>
    </item>
    <item>
      <title>5 Stars:  great customer service (by mom225588)</title>
      <description>&lt;p&gt;I called K &amp;amp; M for the first time in April- I called in to get pricing and information about the tile and carpet cleaning and was just going to get pricing- I had called a few other companys before calling K &amp;amp; M and I was so impressed with the lady who answered my call. She made the conversation very pleasant and took the time to answer all my questions- I had initially just wanted pricing but after the phone call I went ahead and scheduled for them to come to my home for carpet cleaning- I was concerned that the price would change once they entered my home- but that was not the case- Everything was just what I was told-The carpets turned out great- I have told my kids and husband that shoes are not allowed on my carpet from this point on......The carpets looked great.... I just wanted to say thanks to the office for being so friendly and helpful.....I will be a returning customer&lt;/p&gt;</description>
      <author>mom225588</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 22 Apr 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895620</guid>
    </item>
    <item>
      <title>2 Stars:  Unhappy with Results (by NoBadServiceATX)</title>
      <description>&lt;p&gt;I had to have someone else come in and finish the job after K&amp;amp;M left.  Half of the tile in the room was cleaned perfectly, but, because the job was done hastily, the other half was still dirty and they didn't even notice!  Once I noticed the problem I called and asked for them to finish the job.  They told me they would have to use a different chemical, but they would have to charge me extra because it was a second trip.  I asked about all of this before they did the work, so I was surprised to hear that I was going to be stuck with an inflated bill.  If I didn't feel price-gouged I wouldn't be writing this negative review.&lt;/p&gt;

&lt;p&gt;It's also clear to me that someone is soliciting all of these five-star reviews.  Welcome to citysearch!&lt;/p&gt;</description>
      <author>NoBadServiceATX</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 03 Apr 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895621</guid>
    </item>
    <item>
      <title>5 Stars:  Prompt and Courteous Work (by ChiaPLiu)</title>
      <description>&lt;p&gt;I wanted to let you know the guys did a great job, thank you for the prompt and courteous work! If we need carpet cleaned in our new home in the future we'll be sure to contact you again. 
&lt;/p&gt;</description>
      <author>ChiaPLiu</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 31 Mar 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895622</guid>
    </item>
    <item>
      <title>5 Stars:  5 Star Service All Around (by abeard123)</title>
      <description>&lt;p&gt;The technicians were prompt, friendly, professional and quick. My three-year old asked a lot of questions, and they patiently answered each one to his satisfaction. They asked if I wanted to add protectant, but didn't try to annoyingly up-sell me when I said I just needed the cleaning. He even gave tips on how to treat stains and keep my carpet looking great. Thank you for a great experience. &lt;/p&gt;</description>
      <author>abeard123</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 25 Mar 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895623</guid>
    </item>
    <item>
      <title>5 Stars:  Highly Recommended Carpet Cleaning Service (by christophermaggot)</title>
      <description>&lt;p&gt;They were so quick and did such a great job I only wish I would have had them clean more of the house.&lt;/p&gt;</description>
      <author>christophermaggot</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 23 Mar 2009 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895624</guid>
    </item>
    <item>
      <title>5 Stars:  K&amp;M and Michael- Highly Recommended! (by dlopez2)</title>
      <description>&lt;p&gt;Michael was extremely meticulous and thorough. I have already recommended your services to a friend and will most definitely hire your company again.&lt;/p&gt;</description>
      <author>dlopez2</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Sun, 08 Mar 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895625</guid>
    </item>
    <item>
      <title>5 Stars:  K &amp; M ONLY (by air10143)</title>
      <description>&lt;p&gt;I read about K&amp;amp;M before scheduling service and they lived up to every positive attribute, and then some. I had to reschedule with Ken twice, and he was SO NICE and accommodating. Normally with services similar to carpet cleaning the customer service only makes its way in the call center. Not the case here. The guys who showed up at my house were kind, professional, and efficient. I am very impressed. I hate carpet in general, but as long as I keep it around... I'll keep these guys too. I'm going to test 'em out on grout cleaning soon too though...  &lt;/p&gt;</description>
      <author>air10143</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 03 Mar 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895626</guid>
    </item>
    <item>
      <title>5 Stars:  My carpet looks BRAND NEW (by mattandlori)</title>
      <description>&lt;p&gt;Rey and Dill were great. Rey was very reasonable in determining how much to charge for our smaller rooms. He set my expectations before they began work; he and Dill did the job quickly but thoroughly; and the results were far better than I would have expected. Before Rey and Dill showed up, the carpet was an eyesore and stank up the whole house. Now it looks brand new. Nice job Rey &amp;amp; Dill.&lt;/p&gt;</description>
      <author>mattandlori</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 24 Feb 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895627</guid>
    </item>
    <item>
      <title>5 Stars:  Thanks to Mark and Eddie- Great Job!! (by vwegricht)</title>
      <description>&lt;p&gt;Mark and Eddie were extremely curtious and helpful. I will definitely require these two guys to come back for my next cleaning. Great job! 
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>vwegricht</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 24 Feb 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895628</guid>
    </item>
    <item>
      <title>5 Stars:  Prompt, Curteous, Overall great job (by applegirls)</title>
      <description>&lt;p&gt;My living room and bonus room were flooded from an overflow. Joshua was very prompt and curteous. He made me feel totally comfortable with what he was doing and he went out of his way to make sure everything was done correctly. I sincerely appreciated his help. &lt;/p&gt;</description>
      <author>applegirls</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 24 Feb 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895629</guid>
    </item>
    <item>
      <title>5 Stars:  Very Impressed (by jphilly)</title>
      <description>&lt;p&gt;Just wanted to say how great Mark and Eddy were this morning, very courteous, professional and efficient. Looks like your team enjoy what they do, they know their service well and explained other options that I might want to consider and did.&lt;/p&gt;</description>
      <author>jphilly</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 24 Feb 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895630</guid>
    </item>
    <item>
      <title>5 Stars:  Thank you for outstanding customer service K&amp;M!!! (by gamble28)</title>
      <description>&lt;p&gt;I just had my carpet cleaned today and am so impressed with K&amp;amp;M.  My experience started out great with friendly customer service over the phone with Joe Dan.  I called on Wednesday and he got me set up for cleaning on Thursday!  Domingo and his assistant (I cannot remember his name) were BOTH great!  They were very friendly and got right to work.  They had no problems moving the furniture and were very careful in the process.  I am so pleased with the service I received from this company and will definitely be a repeat customer.  Thanks K&amp;amp;M :-)&lt;/p&gt;</description>
      <author>gamble28</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 05 Feb 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895631</guid>
    </item>
    <item>
      <title>5 Stars:  Great work! (by tmerrill)</title>
      <description>&lt;p&gt;Cody and Carlos were adorable. Great workers, immediately went to their work and did a great job!   
&lt;/p&gt;</description>
      <author>tmerrill</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 02 Feb 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895632</guid>
    </item>
    <item>
      <title>5 Stars:  HIGHLY RECOMMENDED! (by stdavidscynth)</title>
      <description>&lt;p&gt;I just wanted to tell you the carpet looks awesome and i am very very pleased with the job done I will definetly use you as a reference to family and friends. &lt;/p&gt;</description>
      <author>stdavidscynth</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 16 Jan 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895633</guid>
    </item>
    <item>
      <title>5 Stars:  THANK YOU (by anitakgirl)</title>
      <description>&lt;p&gt;The crew chief we had was Mike Wright and his helper was Saul Castillo. They were both professional, courteous and did a fantastic job! Very good asset to your company&lt;/p&gt;</description>
      <author>anitakgirl</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 16 Jan 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895634</guid>
    </item>
    <item>
      <title>5 Stars:  Remarkable customer service - Thank you. (by gdpotter47)</title>
      <description>&lt;p&gt;Thanks for jumping through hoops to get Reynaldo and Saul to the church much earlier than originally requested. It de-complicated a serious set-up situation for the important wedding. They did a great job. &lt;/p&gt;</description>
      <author>gdpotter47</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 16 Jan 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895635</guid>
    </item>
    <item>
      <title>5 Stars:  Excellent job (by rgormanz)</title>
      <description>&lt;p&gt;I was very impressed by both Rey &amp;amp; Cody. They were very professional and did an excellent job of moving the furniture and cleaning the carpet.&lt;/p&gt;</description>
      <author>rgormanz</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 16 Jan 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895636</guid>
    </item>
    <item>
      <title>5 Stars:  Continually Impressed..... (by jstoneaustin)</title>
      <description>&lt;p&gt;Michael and Saul were very cordial and professional and did a great job as was expected from your continuing excellently managed company! I will continue to be a repeat customer and your magnetic sign will stay on my refrigerator to remind me whom to call when I need your services. Thank You! &lt;/p&gt;</description>
      <author>jstoneaustin</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 16 Jan 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895637</guid>
    </item>
    <item>
      <title>5 Stars:  Professional, Friendly, Amazing Experience overall (by lharding09)</title>
      <description>&lt;p&gt; The names on my receipt did not appear in your lists above. The Crew chief appears to be M Kee and Tech is Saul. They just left and I really wanted to express my satisfaction with every part of the process. They were AMAZING! They got out odors and stains I didn\'t think possible. They were both professional yet friendly and extremly efficient. I can\'t express how pleased I am with the service. I will be calling you SOON to clean my couch, large chair, ottomoan, area rugs and bedroom carpet. I can\'t wait! &lt;/p&gt;</description>
      <author>lharding09</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 16 Jan 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895638</guid>
    </item>
    <item>
      <title>5 Stars:  Job well done! (by kleemorrow09)</title>
      <description>&lt;p&gt;I've used K&amp;amp;M Steam Cleaning in the past and didn't hesitate to call them once again.  But this time, it wasn't for my carpets, but for my couch.  I was pleased with my experience from day 1 when they  were able to schedule the appt within 48 hours, and, go out of their way for such a small job!  They arrived on time and were once again so friendly and professional.  Both techs explained exactly what they were going to do..  the couch turned out looking brand new and I now have a protectant on it to help with any future stains... Thank you K&amp;amp;M for continuing to impress me!   :)&lt;/p&gt;</description>
      <author>kleemorrow09</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 16 Jan 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895639</guid>
    </item>
    <item>
      <title>5 Stars:  Wonderful! (by roylang)</title>
      <description>&lt;p&gt;Cody and Timi were out techs and they were wonderful. Very proffesional and did a outstanding job. Thanks so much for a job well done! &lt;/p&gt;</description>
      <author>roylang</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 16 Jan 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895640</guid>
    </item>
    <item>
      <title>5 Stars:  The BEST Carpet Cleaners...I will ALWAYS use them (by lrharding)</title>
      <description>&lt;p&gt;These guys are AMAZING!  I have a 6 year old son, 4 cats and 3 dogs all in a tiny house.  We make HUGE messes.  I had a red stain that had to be over 3 years old.  My 17 year old cat had urinated on the carpet and I knew I had to do something about it.  I have seen their adds everywhere so decided to give K&amp;amp;M a shot.  WOW!  I am so glad I did.  I've dealt with other carpet cleaners before..they come in and rush through.  These guys took their time yet were extremely efficient.  They were able to remove:  old stains, horrible red stain, cat stain AND odor, old playdoh..basically everything you can imagine.  They were friendly yet professional.  I am SO thrilled.  I will always use them and plan to call them soon to clean my furniture and area rugs.  They were GREAT!  I can't express how pleased I am with them.  If you are needing anything cleaned I would highly recommend K&amp;amp;M.&lt;/p&gt;</description>
      <author>lrharding</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 09 Jan 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895641</guid>
    </item>
    <item>
      <title>5 Stars:  Great results! (by cbadger09)</title>
      <description>&lt;p&gt;I just wanted to say thank you...the carpet and rug look beautiful.  
&lt;br /&gt; 
&lt;br /&gt;And although I was not there to meet them, my mother said your team was very friendly and professional and did a quick and thorough job.&lt;/p&gt;</description>
      <author>cbadger09</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 07 Jan 2009 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895642</guid>
    </item>
    <item>
      <title>5 Stars:  THANK YOU! (by cperrydec)</title>
      <description>&lt;p&gt;Very quick and professional. They stayed in contact and we seemed aligned in setting things up. Reliable and well worth both my repeat business and my referrals.&lt;/p&gt;</description>
      <author>cperrydec</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 29 Dec 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895643</guid>
    </item>
    <item>
      <title>5 Stars:  Amazing results, great customer service (by amasosgirl)</title>
      <description>&lt;p&gt;Not only were Rey and Victor courteous - they were very efficient! I thought it was going to take longer but they were able to bust out my apartment in no time. The carpet was just horrible before - really embedded with dirt and who knows what else (it was a horrible grey color)!! They pre-treated it and went over the troublesome spots until the carpet was the color it was supposed to be. I never knew the carpet was actually beige! Thank you so much for all you have done! I will definitely be sure to call back and have my carpet done again in 6-12 months.&lt;/p&gt;</description>
      <author>amasosgirl</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 29 Dec 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895644</guid>
    </item>
    <item>
      <title>5 Stars:  Thank you K&amp;M and Reynaldo! (by gwilly25)</title>
      <description>&lt;p&gt;Reynaldo Rodriguez was the technician that cleaned our carpets and he did an amazing job.  Thank you to Reynaldo and to the rest of your professional crew!&lt;/p&gt;</description>
      <author>gwilly25</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 22 Dec 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895645</guid>
    </item>
    <item>
      <title>5 Stars:  An INCREDIBLE experience (by PT08)</title>
      <description>&lt;p&gt;Hi Ken, you're the MAN! And Ryan and Ronnie are the Dream Team of K&amp;amp;M!!! The crew is so nice, polite, professional, and just down right PERFECT! The finished product is beyond words - my carpet is about 10 years old, had stains that the previous cleaning company couldn\'t finish the job but Ryan and Ronnie got them out effectively and in timely fashion. At first I was concerned about the strong chemical but I was so wrong, the carpet smells wonderful but not overwhelming! I love it so much that I couldn't wait to do this survey just to say Thank You! Sincerely and Best, PT&lt;/p&gt;</description>
      <author>PT08</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 22 Dec 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895646</guid>
    </item>
    <item>
      <title>5 Stars:  Exceptional! (by lhubbs)</title>
      <description>&lt;p&gt;Thanks so much for the service! We are very pleased with everything-- couldn't of asked for better service! &lt;/p&gt;</description>
      <author>lhubbs</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 20 Nov 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895647</guid>
    </item>
    <item>
      <title>5 Stars:  Great Customer Service (by cacufff)</title>
      <description>&lt;p&gt;Great service from your crew, Rey was able to answer any ?'s I had, He was very Prepared and professional.&lt;/p&gt;</description>
      <author>cacufff</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 10 Nov 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895648</guid>
    </item>
    <item>
      <title>5 Stars:  Good job and Thank you! (by ajacobsen1)</title>
      <description>&lt;p&gt;ALEXIS AND ARTURO ARE GREAT, WE OWN A SMALL VEHICLE INSPECTION BUSINESS AND LOVE FEEDBACK ABOUT OUR EMPLOYEES, GOOD JOB!!!!&lt;/p&gt;</description>
      <author>ajacobsen1</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 07 Nov 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895649</guid>
    </item>
    <item>
      <title>5 Stars:  Thank you K&amp;M Steam Cleaning (by annsand24)</title>
      <description>&lt;p&gt;Mingo and Jim were very friendly and Mingo took extra care with pet stains. I am very pleased. 
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>annsand24</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 30 Oct 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895650</guid>
    </item>
    <item>
      <title>5 Stars:  Exceptional (by kwoltenberg)</title>
      <description>&lt;p&gt;Both Alexis and Ray were exceptionally courteous and professional. They were prompt and thorough, and they provided excellent feedback on handling future stains. Excellent customer service. &lt;/p&gt;</description>
      <author>kwoltenberg</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 17 Oct 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895651</guid>
    </item>
    <item>
      <title>5 Stars:  Thank you Jimi (by hsinju1008)</title>
      <description>&lt;p&gt;I will be mailing a tip to your office for Jimi. Please let him know we appreciate his great service. Thank you!&lt;/p&gt;</description>
      <author>hsinju1008</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 07 Oct 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895652</guid>
    </item>
    <item>
      <title>5 Stars:  Great Results! (by jplytx)</title>
      <description>&lt;p&gt; The technicians were great, they explained the process, did a sample and came back to do our cleaning. We were very happy with the results and service!! Every person we spoke with through our process was very pleasant and professional. We will be back. &lt;/p&gt;</description>
      <author>jplytx</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 07 Oct 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895653</guid>
    </item>
    <item>
      <title>5 Stars:  A+++++! (by mclarktxgirl)</title>
      <description>&lt;p&gt;Carlos was the crew chief.  I got same day service as the day I called. The gentlemen were very courteous, prompt, and highly efficient. They didn't waste any time; the carpet looked great; and they're were no hidden fees in the quoted price. It was great doing business with K&amp;amp;M, and I will definitely recommend them to friends and family and use them again! Thanks for an excellent job. A+++&lt;/p&gt;</description>
      <author>mclarktxgirl</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 02 Oct 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895654</guid>
    </item>
    <item>
      <title>5 Stars:  Great job, thank you! (by aoliverfall08)</title>
      <description>&lt;p&gt;Just wanted to let you know your team just left a bit ago after cleaning my carpet and my air ducts.  They did a great job!  I am very satisfied with the work they did and will be calling your company next time I need my carpets and air ducts cleaned.&lt;/p&gt;</description>
      <author>aoliverfall08</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 02 Oct 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895655</guid>
    </item>
    <item>
      <title>5 Stars:  K&amp;M Carpet Cleaning Services are Fast, Polite, and Efficient (by MDC13)</title>
      <description>&lt;p&gt;My whole K&amp;amp;M experience was great. I called for an estimate, and they sent a crew out to my house that day (same day service!!!) within 2 hours of my call! The gentlemen on the crew were very polite, prompt, and efficient. The whole job took about 20 minutes. The carpet looked great, and there were no hidden fees. I would definitely use K&amp;amp;M again and recommend them to anyone. I am an extremely satisfied customer! A+++&lt;/p&gt;</description>
      <author>MDC13</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 01 Oct 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895656</guid>
    </item>
    <item>
      <title>5 Stars:  Highly recommended! (by Lmiller123)</title>
      <description>&lt;p&gt;We had a little confusion on timing but Joe Dan and the crew from Georgetown got the job done for me in time for my daughter's engagement party. Great guys, great service. Will certainly refer.&lt;/p&gt;</description>
      <author>Lmiller123</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 24 Sep 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895657</guid>
    </item>
    <item>
      <title>5 Stars:  Great Customer Service, Thank you! (by tomaustinguy)</title>
      <description>&lt;p&gt;My last carpet cleaning guy passed away that I had used for over 12 years since being in Austin and I was not sure where to turn to find someone else. Luckily, I had seen K&amp;amp;M in the Money Mailer for several years and saw all the satisfied customers on the web and flyers. I made an appointment and got one in 2 days! I was very pleased with the carpet repair that Lupe did in such a short time too! I was not sure how I was going to get that seam fixed and saw on the flyer that you repaired carpets. Got a great carpet cleaning, tile cleaned and repaired - all at a great price and all within 2 hours and 2 great guys who knew what they were doing. I will definitely use K&amp;amp;M again. Thanks to Lupe and Ron for a job well done!
&lt;/p&gt;</description>
      <author>tomaustinguy</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 12 Sep 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895658</guid>
    </item>
    <item>
      <title>5 Stars:  Thank you K&amp;M (by alligirl77)</title>
      <description>&lt;p&gt;Alexis and Art were great! I plan to call again and I'm already recommending your services to friends.  
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>alligirl77</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 28 Aug 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895659</guid>
    </item>
    <item>
      <title>5 Stars:  No more Pet stains! (by LindaHsummer08)</title>
      <description>&lt;p&gt;After searching the internet and reading about K&amp;amp;M\'s processes and testimonials, I called your company. JP and Arthur did an excellent job cleaning my very dirty, pet stained carpet. They were both very personable and explained everything. My carpet looks great! I will definitely use K&amp;amp;M again and refer friends to your company. THANKS!&lt;/p&gt;</description>
      <author>LindaHsummer08</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 28 Aug 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895660</guid>
    </item>
    <item>
      <title>5 Stars:  Very Happy with the results! (by melco44)</title>
      <description>&lt;p&gt;Thank you for the great service. Your guys showed up on time, delivered what was promised and then some!  With great customer service and such a quality job on my carpets, my expectations were greatly exceeded.  We were very happy with the results!
&lt;/p&gt;</description>
      <author>melco44</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 28 Aug 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895661</guid>
    </item>
    <item>
      <title>5 Stars:  Good Job (by adiaz09)</title>
      <description>&lt;p&gt;Alexis and Ray did a very good job on our carpet. They were very personable, respectful, and knowledgeable. Although it was late they did not hurry the job, they made sure we were satisfied. I\'m so glad to have called your company. Thanks!! &lt;/p&gt;</description>
      <author>adiaz09</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 05 Aug 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895662</guid>
    </item>
    <item>
      <title>5 Stars:  Fantastic! (by jhall08longhorns)</title>
      <description>&lt;p&gt;I had Austin's team clean my carpets in the begining of last week. The crew was so polite and courteous they did a fantastic job. I will definitely be using your company again. I have had other companies out here to clean before, but none compared to the awesome job those two young men did in my house. They made sure to explain everything they were doing before they did it and were very helpful in moving my couches and end tables to be sure the whole room gets cleaned... I cant find the other guys name on the technician list but be sure to give their team a pat on the back they were awesome!!!&lt;/p&gt;</description>
      <author>jhall08longhorns</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 21 Jul 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895663</guid>
    </item>
    <item>
      <title>5 Stars:  thanks!! (by ausblue)</title>
      <description>&lt;p&gt;Thanks for everything Ken, a couple of your guys came by today and they did a great job! Thanks again, K&amp;amp;M is awesome!&lt;/p&gt;</description>
      <author>ausblue</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 24 Jun 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895664</guid>
    </item>
    <item>
      <title>5 Stars:  EXCELLENT (by bdandee)</title>
      <description>&lt;p&gt;Today I had Cody and Josh come out to clean 5 rooms and they were excellent!!! They were both very professional and polite. This is the 5th time I have used K&amp;amp;M and this crew was by far the best all around. Cody took extra care in explaining the products and taking out any existing stains in the carpet. He was very thorough and I couldn't be happier. They are a great team and an asset to any business!
&lt;/p&gt;</description>
      <author>bdandee</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 24 Jun 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895665</guid>
    </item>
    <item>
      <title>5 Stars:  Jimi and Derrick were great (by DGlasAUS)</title>
      <description>&lt;p&gt;The two techs were Jimi and Derrick both were very professional and did a great good for our company. Thanks 
&lt;br /&gt;  
&lt;/p&gt;</description>
      <author>DGlasAUS</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 23 May 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895666</guid>
    </item>
    <item>
      <title>5 Stars:  Fantastic (by NCarlonghorn)</title>
      <description>&lt;p&gt;Carlos was very curteous and did a fantastic job. My carpets were in terrible shape but, they look so much better. I WILL be a returning customer, thanks to Carlos. &lt;/p&gt;</description>
      <author>NCarlonghorn</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Sun, 20 Apr 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895667</guid>
    </item>
    <item>
      <title>5 Stars:  Highly Recommended (by Annaspring08)</title>
      <description>&lt;p&gt;I just wanted to take a moment to say I am very pleased with the service provided by your company.  The two reps that conducted my carpet cleaning were very professional, courteous and quick (Cody &amp;amp; Cheech?).  
&lt;br /&gt; 
&lt;br /&gt;The time for the cleaning was completed faster than my expectations.  I will definitely recommend your company to others for quality work at a fair price.&lt;/p&gt;</description>
      <author>Annaspring08</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Sun, 20 Apr 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895668</guid>
    </item>
    <item>
      <title>5 Stars:  Thank you (by ChadItx)</title>
      <description>&lt;p&gt;I was very impressed with the service I received. Everyone was very courteous and helpful and the whole process was painless.&lt;/p&gt;</description>
      <author>ChadItx</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 02 Apr 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895669</guid>
    </item>
    <item>
      <title>5 Stars:  Very Impressed! (by lisaladylonghorn)</title>
      <description>&lt;p&gt;Our realtor (Carol Dochen Realtors) recommended you when I asked who I should call to have the carpets cleaned in our home that we had sold, after the movers had moved all of our furniture. Her office manager, Kim Wallace, said &amp;quot;K&amp;amp;M!&amp;quot; We had *terrible* black marks on our cream colored carpet where some of our furniture had been, possibly from the air vents -- it looked awful, and I was very afraid the stains would not come out (in fact, another very well known and much more expensive local carpet cleaning company had said! the stains would not come out). And the new owners of our house were doing their final walk-through before closing in two days. Rey looked at the black marks and said he could get them out. And he DID!! Our carpet looked almost new (and it was 11 years old). I couldn't believe it. He pre-treated the stains with a miracle cleaner (to me it was a miracle), and boy, did it work. And he and his partner, Zeke, were professional and very pleasant. I can't thank you enough for making our carpets look great for the new owners of our former home.&lt;/p&gt;</description>
      <author>lisaladylonghorn</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 01 Apr 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895670</guid>
    </item>
    <item>
      <title>5 Stars:  Great Carpet Cleaning (by dutiel)</title>
      <description>&lt;p&gt;I had K&amp;amp;M come into my house and clean all the carpets.  They were on-time, courteous and reasonable - three elements seldom encountered in this business.  Their work was efficient and excellent, cleaning older stains that the last service failed to remove and leaving the house in fine shape.  I heartily recommend these folks to anyone needing this type of service.  You will not be disappointed.&lt;/p&gt;</description>
      <author>dutiel</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Sat, 15 Mar 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895671</guid>
    </item>
    <item>
      <title>5 Stars:  Very Impressed! (by britaustin)</title>
      <description>&lt;p&gt;I was very impressed with your company before you even made it out to my house. With a 1-year old in tow and another baby on the way, communicating with Ken through e-mail was a blessing! I appreciated so much the questions you answered and the information I received up front. I am so pleased with the cleaning that my carpets received. I was so excited when I came home and saw them; they haven't looked that good since the day we moved in. Paul and Crisa even moved my couch, recliner and loveseat in order to completely clean the living room carpets. Your staff was so friendly and professional. I really appreciated the attention Paul gave to my little girl, too. Getting down on her level to talk to her &amp;amp; giving her a &amp;quot;peace offering&amp;quot; (a magnet), made her feel more comfortable about having strangers in her house. I have already recommended your service to my friends &amp;amp; I will use you again in the future when I need any of your services.&lt;/p&gt;</description>
      <author>britaustin</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 12 Mar 2008 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895672</guid>
    </item>
    <item>
      <title>5 Stars:  Great Experience! (by cirving)</title>
      <description>&lt;p&gt;The guys were very sweet and very informative about what needed to be done. I have had my carpets cleaned by a couple of other companies in the past. Your staff was BY FAR the most friendly and helpful crew I\'ve encountered. Unlike other crews, I would be more than happy to see them again, and I would absolutely refer them to friends.&lt;/p&gt;</description>
      <author>cirving</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 06 Mar 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895673</guid>
    </item>
    <item>
      <title>5 Stars:  Top notch quality! (by MelAus)</title>
      <description>&lt;p&gt;Your crew did a great job!  They were on-time, very efficient, and thorough. The carpet looked brand-new when they were finished.  I was extremely concerned about the pet urine smell and how well it would come out. Your crew told me several times they were only treating the carpet and not the padding. So I understood it may not eliminate the smell entirely. However, when we entered the house today, 4 days after the cleaning, the smell was nearly undetectable.  The family moving in did not smell any pet odors! What a relief!!  Your prices were much less than Blackmon Mooring and Stanley Steemer.  Yet the quality of the job was top-notch! We will recommend and use your company again in the future!  &lt;/p&gt;

&lt;p&gt;Another happy Customer!!&lt;/p&gt;

&lt;p&gt;&lt;/p&gt;</description>
      <author>MelAus</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 22 Feb 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895674</guid>
    </item>
    <item>
      <title>5 Stars:  Thank you K &amp; M! (by CraigDAustin)</title>
      <description>&lt;p&gt;Your techs were very polite and did a good job.  I really appreciate the professionalism and great customer service I received from this crew.  Thanks much!!!&lt;/p&gt;</description>
      <author>CraigDAustin</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 22 Jan 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895675</guid>
    </item>
    <item>
      <title>5 Stars:  Great Experience overall (by laurielady)</title>
      <description>&lt;p&gt;I wanted to let you know how pleased I am with the cleaning and sealing of my tile. I was disappointed when the same guys that cleaned did not come back to seal the tile. However, the second set of guys was just as nice as the first. &lt;/p&gt;</description>
      <author>laurielady</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 22 Jan 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895676</guid>
    </item>
    <item>
      <title>5 Stars:  Fantastic (by Mikeclonghorn)</title>
      <description>&lt;p&gt;K&amp;amp;M's personnel were very accommodating, courteous and did a fantastic job. I would recommend them to anyone looking for great service at a very competetive price.&lt;/p&gt;</description>
      <author>Mikeclonghorn</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 22 Jan 2008 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895677</guid>
    </item>
    <item>
      <title>5 Stars:  Wonderful Experience (by hughhigjr)</title>
      <description>&lt;p&gt;Just so you'll know, Tim and Rey cleaned our carpets, yesterday.  These are two proud, hard-working, courteous, and neat employees.
&lt;br /&gt;We could not have asked any more capable or polite folks into our home.
&lt;br /&gt; &lt;/p&gt;</description>
      <author>hughhigjr</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 21 Sep 2007 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895678</guid>
    </item>
    <item>
      <title>5 Stars:  AMAZING SERVICE (by mamajamajack)</title>
      <description>&lt;p&gt;Workers were very professional and curteous.  Did not push other services on me, but were very thorough on exactly what I needed and how to acheive it.  I have 2 dogs, plus I babysit the occasional friend's puppies.  We had plenty of stains I could not get out both from the dogs, wine, and pen leaks.  They are all gone, my carpet looks brand new, and the smell is so clean!  I feel like I just moved into a new home.  What I loved best is that they were prompt on their time.  No waiting around for hours to have them never show up like some places.  I will be using them again.&lt;/p&gt;</description>
      <author>mamajamajack</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 06 Aug 2007 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895679</guid>
    </item>
    <item>
      <title>5 Stars:  Thanks so much (by jdicuffaus)</title>
      <description>&lt;p&gt;I just wanted to thank you very much for your kindness and patience with me when setting up an appt. to have my father's carpets cleaned. I got a wonderful report from both my sister and my Dad in Austin this morning after your guys completed the work. I understand that everything went really smooth and your guys were very nice, VERY VERY fast, and did an excellent job. My dog and I will be there in a couple of weeks to do our own inspection haaha!!  Again, thank you and I have a big mouth so I will refer your business to many.&lt;/p&gt;</description>
      <author>jdicuffaus</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 03 Aug 2007 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895680</guid>
    </item>
    <item>
      <title>5 Stars:  My carpet looks BRAND NEW (by crichardbsuls)</title>
      <description>&lt;p&gt;We had our carpets cleaned 2wks ago by Tim &amp;amp; Carlos and they did a fantastic job!  We were putting our house on the market and just knew we would have to offer a carpet allowance but the guys did such a good job it looks brand new!  They got RED stains out of WHITE carpet!  I tell everyone I know you are the company to call.  You probably saved me $2500 at least!&lt;/p&gt;</description>
      <author>crichardbsuls</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 13 Jun 2007 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895681</guid>
    </item>
    <item>
      <title>5 Stars:  Amazing job (by deliabeltx)</title>
      <description>&lt;p&gt;I wanted to let you know that JT did a wonderful job on our carpet.  We have had many companies come out to clean our carpet and JT is the first one that took the time to really clean and not rush the job.  He was courteous, friendly and very careful of our walls with the hose which my husband is extremely picky about.  I will recommend K &amp;amp; M to all our friends and family!
&lt;/p&gt;</description>
      <author>deliabeltx</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 03 Apr 2007 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895682</guid>
    </item>
    <item>
      <title>5 Stars:  A Business that excels at everything they do (by stevenewaustin)</title>
      <description>&lt;p&gt;I'd like to let you know that I've been nothing but 100 percent 
&lt;br /&gt;satisfied with your company. I've never used a carpet cleaning 
&lt;br /&gt;company before moving to Austin, so I had no idea what to expect. 
&lt;br /&gt;Your scheduling is convenient, your crews are friendly and 
&lt;br /&gt;professional, and the results flawless. Thanks again for being one 
&lt;br /&gt;of the few business around that excels at everything.&lt;/p&gt;</description>
      <author>stevenewaustin</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 29 Mar 2007 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895683</guid>
    </item>
    <item>
      <title>5 Stars:  Thanks, Gilbert &amp; Mike! (by jlenhartaus)</title>
      <description>&lt;p&gt;Yesterday two of your employees, Gilbert and Mike, cleaned my carpet.  They did a wonderful job!  They were very efficient and worked so hard and did a remarkable job!  I have used two other carpet cleaners since in this house and neither one of them compares to your work.  You are out of their league!   &lt;/p&gt;

&lt;p&gt;Gilbert and Mike were professional, friendly, and thorough and, even though I was the last job of the day, they worked so hard to do a superior job, and they did!  I will always request them to do my carpet, and I will always use K &amp;amp; M Steam Cleaning to clean my carpet.  They gave me your magnet to put on my refrig. &lt;/p&gt;

&lt;p&gt;Thanks again for a job well done by your dedicated employees, Gilbert and Mike.  My hat is off to them!!&lt;/p&gt;</description>
      <author>jlenhartaus</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 22 Mar 2007 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895684</guid>
    </item>
    <item>
      <title>5 Stars:  Very Impressed (by kellyaustin123)</title>
      <description>&lt;p&gt;Today I had my carpets cleaned by Rey and Lex, and it was wonderful. First off, they showed up right on time and I received a courtesy call before they got there. They were both VERY professional and hard working. Lex took the time to explain everything and then made sure I was comfortable with it all before beginning the work. They were also very understanding about my dog, which speaks highly of their character. My carpets look great and my couch and love seat smell fabulous and there is no dog hair!!! I choose KandM Steam Cleaning because they are locally owned and operated, and now having experienced their service, I can say that this company speaks well for Austin, Texas. Thank you Rey, Lex, and Ken. I will def. call again!&lt;/p&gt;

&lt;p&gt;-Kelly
&lt;br /&gt;TGES Third Grade Teacher&lt;/p&gt;</description>
      <author>kellyaustin123</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 12 Mar 2007 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895685</guid>
    </item>
    <item>
      <title>5 Stars:  Thank you! (by kgordonaustin)</title>
      <description>&lt;p&gt;My grandparents were very pleased and said that Chris was friendly and did a great job.
&lt;br /&gt;Thank you for the great service you provided.  
&lt;/p&gt;</description>
      <author>kgordonaustin</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 12 Mar 2007 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895686</guid>
    </item>
    <item>
      <title>5 Stars:  Thanks so much (by heidiu123)</title>
      <description>&lt;p&gt;I can't tell you how impressed I am with the job that Tim and Jimi did on my tile floors and a wool area rug that I have.  I am so amazed at how clean they were able to get our grout (which had never been sealed).  Tim and Jimi were very professional and offered a few suggestions.  Thanks so much for a job well done and for making me a very, very happy customer.  I will definitely be calling your company again.
&lt;br /&gt; &lt;/p&gt;</description>
      <author>heidiu123</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 06 Mar 2007 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895687</guid>
    </item>
    <item>
      <title>5 Stars:  Quick, timely, well done! (by JeanTexas)</title>
      <description>&lt;p&gt;I'm new to the area and depended heavilly on CitySearch for recommendations.  I was happy to learn that K&amp;amp;M's rating was well earned and deserved.  From the prompt call pickup, easy-for-me scheduling, call before arrival, great crew, to the expertise, I was pleased.  We had a puppy stay for Christmas and she did what all puppies do; K&amp;amp;M was able to remove the staining and smell, 24 hours after treatment, the smell was gone - the enzyme takes a bit of time to work it's magic.  The crew did not oversaturate the carpet so it too, dried within a reasonable time (3 hours).  I've used other cleaners before, but K&amp;amp;M really have done the best job in my years of having this work done.   Unrelated; be cautious of the carpet companies that scrub your carpets (the non-steaming method) the process will ruin a new carpet as it seems to untwist and matt the fibers - as happened to me in Houston. &lt;/p&gt;</description>
      <author>JeanTexas</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Mon, 29 Jan 2007 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895688</guid>
    </item>
    <item>
      <title>5 Stars:  Beautiful Carpets and Low prices! (by judyw1234)</title>
      <description>&lt;p&gt;I just want to let you know how happy I am with the recent carpet cleaning by your company.  The two gentlemen that came to my house were professional and worked very efficiently.  My house had smoke damage from a fireplace problem and they offered a solution to take care of the odor.  It worked and our house is smoke-free.  The carpets look beautiful and your prices were below other companies that I had called.  I will be a repeat customer and I am telling everyone about your service.  Thanks!  Judy&lt;/p&gt;</description>
      <author>judyw1234</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 09 Jan 2007 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895689</guid>
    </item>
    <item>
      <title>5 Stars:  Excellent Service (by bevv)</title>
      <description>&lt;p&gt;I just wanted to let you know that I was very pleased with the service I received.  I have previously used another service and they did not hold a candle to the service I received from K &amp;amp; M.  I will definitely use you again and refer to anyone who asks!&lt;/p&gt;</description>
      <author>bevv</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Fri, 05 Jan 2007 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895690</guid>
    </item>
    <item>
      <title>5 Stars:  Very Professional (by sbugg)</title>
      <description>&lt;p&gt;I had your guys come out the other day for air duct cleaning and I just wanted to tell you how professional they were.
&lt;br /&gt; 
&lt;br /&gt;I will use you again in the future.&lt;/p&gt;</description>
      <author>sbugg</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 29 Nov 2006 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895691</guid>
    </item>
    <item>
      <title>5 Stars:  Old carpet - looks like new!! (by kmorrow77)</title>
      <description>&lt;p&gt;I am so glad I called K&amp;amp;M to have my carpets cleaned.  Not only were they flexible and willing to work around my schedule, they were also so professional, timely, and - thorough!  I have been wanting our carpets replaced for a long time but, now we don't need to.  I came home and could not believe the drastic difference!!  Alexis and the rest of the staff are caring, knowledgeable, and very professional.  &lt;/p&gt;

&lt;p&gt;I can't thank you enough for the amazing results and my overall experience with K&amp;amp;M Steam Cleaning!&lt;/p&gt;</description>
      <author>kmorrow77</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 14 Nov 2006 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895692</guid>
    </item>
    <item>
      <title>5 Stars:  Thank you! (by glmwan)</title>
      <description>&lt;p&gt;Ken i just want thank you for the job well done by your guys(i guess Chris &amp;amp;Jason)excuse if i miss their names.They were very proffessional in cleaning the carpet and my couch.I will recommend anyone to K &amp;amp; M.&lt;/p&gt;

&lt;p&gt;-satisfied customer&lt;/p&gt;

&lt;p&gt;&lt;/p&gt;</description>
      <author>glmwan</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 12 Oct 2006 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895693</guid>
    </item>
    <item>
      <title>5 Stars:  Thank you! (by veekays)</title>
      <description>&lt;p&gt;As you are aware I just had my tile floors serviced by your company and Lex did my cleaning and sealing. In getting the service done there were some challenges with my floor, which now looks great. I wanted you to know that Lex was excellent. He was helpful, hardworking and courteous. I counldn't have asked for better service. Lex is an asset to your company and represents it in a superiour manner. Because of this positive experience, I will absolutely recommend your company and personally use your services in the future.&lt;/p&gt;</description>
      <author>veekays</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 12 Sep 2006 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895694</guid>
    </item>
    <item>
      <title>5 Stars:  Thank you! (by jjjjones)</title>
      <description>&lt;p&gt;I just wanted to follow up and say thank you for your help.  If we need help with our carpets in the future or if we can give a referral, we would be happy to.  Our carpets (esp. on the stairs where they were pretty filthy) look fabulous!  And, the price was reasonable for the amount of carpets cleaned and the scotch-guarding protection that your team provided to keep our carpets looking clean.
&lt;br /&gt; 
&lt;br /&gt;thanks again!
&lt;br /&gt;Jennifer&lt;/p&gt;

&lt;p&gt;&lt;/p&gt;</description>
      <author>jjjjones</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 30 Aug 2006 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895695</guid>
    </item>
    <item>
      <title>5 Stars:  Excellent Work (by jhamar)</title>
      <description>&lt;p&gt;I just wanted to take a moment out of my day to let you know how PLEASED I am with the work your company did with my carpets. The gentlemen who came to my house were extremely professional and hard working. I had a couple of problem areas related to pets that I thought would not come clean, Jason made a few suggestions on how to address the problem areas and I decided to take his advice, I am so glad I did. Not only are your prices very reasonable,  but you really get your money worth. 
&lt;br /&gt; 
&lt;br /&gt;My pet stains are gone, my house smells amazing, and my bank was not broken. I liked the work that Chris and Jason did so much that on top of the cost to clean the carpets I felt very, very good about providing a tip on top of it. Even with the tip thrown in, you were still much cheaper and better than any other carpet company I have used at my current home, or homes in the past. 
&lt;br /&gt; 
&lt;br /&gt;Usually when a company gives someone a refridgerator magnet I just toss them, In your case, the magnent is going right on the fridge so I can find you easily the next time I need this service. I live in a track home that came with some fairly cheap carpeting, my neighbor had to tear his out recently because it just started looking bad, so while they are tearing their carpet out, mine, thanks to your company, looks as good as when it was new, how cool is that?
&lt;br /&gt; 
&lt;br /&gt;You should be very proud of your company, and your staff. If you need a referral here and there, you can feel free to have a customer or two contact me, I would be happy to share my experience with them (of course I don't want my phone ringing off the hook : ). 
&lt;br /&gt; 
&lt;br /&gt;Excellent work -- Thank you, Jerry Hamar.&lt;/p&gt;</description>
      <author>jhamar</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 26 Jul 2006 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895696</guid>
    </item>
    <item>
      <title>5 Stars:  You Did My Carpets yesterday! (by beverly_gray)</title>
      <description>&lt;p&gt;I just wanted to send you a short note to say how wonderful my floors look!   The two young men who came to do them were very professional and thorough.  My parents are in their 80's and met them at my home yesterday. My mom and dad had nothing but good things to say about Alexis and his helper.   The floors were pretty gross after three years of kid traffic and pet stains,  but this morning are looking as great as the day I moved into my new house!  I found you guys three years ago when I left a lease house and had you clean those floors. So happy I chose you that time and will call you again and again and again!&lt;/p&gt;

&lt;p&gt;P.S. 
&lt;br /&gt;I find your coupon flyers in ads often.  Folks should take advantage of them!!!!!!!!! 
&lt;/p&gt;</description>
      <author>beverly_gray</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 02 May 2006 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895697</guid>
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    <item>
      <title>5 Stars:  EXTREMELY PLEASED (by gerri_gayner)</title>
      <description>&lt;p&gt;I am EXTREMELY PLEASED with the job K &amp;amp; M did for me at my home. Alexis was very informative throughout the entire process. He explained it to me from start to finish. Both he and Brad did such a nice job. It was a pleasure to come home to the wonderful smell of CLEAN!  The carpet looked great and felt much better too!
&lt;br /&gt; 
&lt;br /&gt;I HIGHLY recommend K &amp;amp; M to everyone. Ken, the owner is one of the nicest men I have ever dealt with, you can tell he is genuine and sincere. The price was very reasonable as well. I will use them from now on. I can't say enough good things about them! They really do care about doing the very best job possible and it shows!&lt;/p&gt;</description>
      <author>gerri_gayner</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 02 May 2006 02:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895698</guid>
    </item>
    <item>
      <title>5 Stars:  Best Carpet Cleaners in Austin (by dallasrobert80)</title>
      <description>&lt;p&gt;I've used K&amp;amp;M several times and my carpets always look beautiful afterwards. The prices are good and they always do an excellent job. I have several small indoor dogs and you'd never know it after K&amp;amp;M cleans my carpets!&lt;/p&gt;</description>
      <author>dallasrobert80</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 29 Mar 2006 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895699</guid>
    </item>
    <item>
      <title>5 Stars:  Amazing Before &amp; After (by traceyparker62)</title>
      <description>&lt;p&gt;My carpets have never looked so good! They look brand new. I wish I had done this a long time ago. Between kids and pets, they were stained and shabby looking. After K&amp;amp;M came out, they are look beautiful. The staff was great and I am so impressed with the quality of work.&lt;/p&gt;</description>
      <author>traceyparker62</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Wed, 29 Mar 2006 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895700</guid>
    </item>
    <item>
      <title>5 Stars:  A Job Well Done (by roselawson33)</title>
      <description>&lt;p&gt;The staff at K&amp;amp;M did a great job on my carpets. They look brand new and my home smells wonderful. I will definitely use their services again. Definitely worth the price!&lt;/p&gt;</description>
      <author>roselawson33</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Tue, 28 Mar 2006 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895701</guid>
    </item>
    <item>
      <title>5 Stars:  Great on Pet Stains (by cindystarr)</title>
      <description>&lt;p&gt;I would like to take this opportunity to say what a wonderful job K&amp;amp;M did on cleaning my carpet. I had many stains on my carpet from my dog and they were able to remove all of them. My carpet looks and smells new now!
&lt;/p&gt;</description>
      <author>cindystarr</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 23 Mar 2006 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895702</guid>
    </item>
    <item>
      <title>5 Stars:  Great Service and Results! (by gingergroberts)</title>
      <description>&lt;p&gt;The 2 gentlemen, Gilbert and Raul, that did the work were very professional and helpful. I am disabled and they were concerned with my possible slipping when walking from the damp carpet to the tile. The carpets look and smell as good as they did when they were new when they were finished. I will definitely be using your company in the future.&lt;/p&gt;</description>
      <author>gingergroberts</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 23 Mar 2006 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895703</guid>
    </item>
    <item>
      <title>5 Stars:  Professional &amp; Fast (by bethlong67)</title>
      <description>&lt;p&gt;Great job on the carpets and furniture!!! I will definitely use their service again. &lt;/p&gt;

&lt;p&gt;&lt;/p&gt;</description>
      <author>bethlong67</author>
      <link>http://www.insiderpages.com/b/15245198918</link>
      <pubDate>Thu, 23 Mar 2006 01:00:00 GMT</pubDate>
      <guid>http://www.insiderpages.com/b/15245198918#10301895704</guid>
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