Venture Custom Pools

★★★☆☆
  • 972-377-9002

About Venture Custom Pools

Categories
  • Pool Service
  • Swimming Pool Contractors
Hours
M-Sa 8am-5pm, Su 10am-4pm
Special Offer
call us today
Year Established
  • 1999
Products
  • Inspections
  • Cleaning Services
  • Maintenance
  • Repairs
Payment Options
  • Cash
  • Financing
Languages
  • SPANISH
  • ENGLISH

Home & Garden

Home & Garden
More choices in Plano:
Resultset_next

Weekly Plano Pool Service

903 18th St # 1400 Plano, TX

Resultset_next

One Stop Pool & Spa Store

2011 W. Spring Creek Pkwy Plano, TX

Products

Swimming Pools Service & Repair

    3.0 4
    Hi! Sign in to let us know how Venture Custom Pools was?
    Write a Review
    .

    The team always called, were friendly and communication was great. Venture Pools are a fast responsive, skilled and organize company in which I would highly recommend. It felt like they were part of our family. I was relaxed and excited watching them complete our pool. I have got to say communication was the BEST I've seen!!! I enjoyed working with them ad learning from them throughout the process.

    5
    ★★★★★

    The team always called, were friendly and communication was great. Venture Pools are a fast responsive, skilled and organize company in which I would highly recommend. It felt like they were part of our family. I was relaxed and excited watching them complete our pool. I have got to say communication was the BEST I've seen!!! I enjoyed working with them ad learning from them throughout the process.

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    .

    As a beautiful addition home, I would like to say thank you to everyone involved in designing and building the pool, all the hard work and effort is greatly appreciated, especially your patients while we were trying to make the final decisions.

    5
    ★★★★★

    As a beautiful addition home, I would like to say thank you to everyone involved in designing and building the pool, all the hard work and effort is greatly appreciated, especially your patients while we were trying to make the final decisions.

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    .

    We went with Venture for the price but got MUCH LESS than we paid for. Not only was there extensive construction delays and poor construction quality; they tore up my entire yard and refused to sod it when they were done. We were left with a mud pit for a back yard, flagstone that is flaking off and black splotches (mottling) all over the plaster. Do yourself a favor and go with a company that will treat you like a customer and not an annoyance.

    0
    ★☆☆☆☆

    We went with Venture for the price but got MUCH LESS than we paid for. Not only was there extensive construction delays and poor construction quality; they tore up my entire yard and refused to sod it when they were done. We were left with a mud pit for a back yard, flagstone that is flaking off and black splotches (mottling) all over the plaster. Do yourself a favor and go with a company that will treat you like a customer and not an annoyance.

    Pros: Still trying to find one.

    Cons: Schedule, quality, warrantee, EVERYTHING!!!

    .

    I contracted with Venture Custom Pools to build a pool for me and agreed to pay over $34,000 for the pool. After a lengthy construction process that was delayed over two months, the pool was finally completed when it was too cold to swim. Shortly after the pools completion, large dark grey splotched began to form over approximately 70% of the pools white plaster finish. I called Venture and spoke with Todd (last name not known) four separate times over two and a half weeks before Venture finally sent a representative from the plaster subcontractor to assess the problem. He quickly diagnosed the problem as Mottling (a mineral anomaly in the actual plaster material that causes excess hydration in the plaster that causes it to be much darker than the rest of the cured plaster). The plaster subcontractor told me he does not warrantee mottling with Venture but that has nothing to do with my warrantee with Venture. I paid Venture for the pool and subsequent warrantee; not this guy. As he was leaving my home, the plaster subcontractor handed me a printed instruction sheet on how to ?Acid Wash? a pool. After expressing my dissatisfaction with Venture Pools, Todd tells me ?I spoke with the plaster company that came out to speak with you and was told he gave you a guide on what to do for your plaster.? Long story short; I had to spend $200 and hours of my personal time trying to correct a problem that is a direct result of faulty construction and the plaster is still not completely cleared up. Taking $34,000 and then ?telling? someone how to correct poor construction is not a warrantee by any definition.

    0
    ★☆☆☆☆

    I contracted with Venture Custom Pools to build a pool for me and agreed to pay over $34,000 for the pool. After a lengthy construction process that was delayed over two months, the pool was finally completed when it was too cold to swim. Shortly after the pools completion, large dark grey splotched began to form over approximately 70% of the pools white plaster finish. I called Venture and spoke with Todd (last name not known) four separate times over two and a half weeks before Venture finally sent a representative from the plaster subcontractor to assess the problem. He quickly diagnosed the problem as Mottling (a mineral anomaly in the actual plaster material that causes excess hydration in the plaster that causes it to be much darker than the rest of the cured plaster). The plaster subcontractor told me he does not warrantee mottling with Venture but that has nothing to do with my warrantee with Venture. I paid Venture for the pool and subsequent warrantee; not this guy. As he was leaving my home, the plaster subcontractor handed me a printed instruction sheet on how to ?Acid Wash? a pool. After expressing my dissatisfaction with Venture Pools, Todd tells me ?I spoke with the plaster company that came out to speak with you and was told he gave you a guide on what to do for your plaster.? Long story short; I had to spend $200 and hours of my personal time trying to correct a problem that is a direct result of faulty construction and the plaster is still not completely cleared up. Taking $34,000 and then ?telling? someone how to correct poor construction is not a warrantee by any definition.

    Pros: None.

    Cons: Too many to list.

    Wait, you're the expert.

    If you've been to or used Venture Custom Pools, leave a review.

    It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



    Write a Review