Red Raider Outfitter

★★★☆☆
  • 2416 Broadway

    Lubbock, TX 79401

    Map & Directions
  • 806-762-0722

About Red Raider Outfitter

Hours
Sun 12pm-5pm, Mon-Sat 9am-6pm

Shopping

Shopping
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I have came in to town for the TTU game saturday and during halftime went to the store to buy family and friends sovineirs! When I walked into store there were at least 10 girls working and none of them said hi or greeted. I thought lubbock was a friendly town! Those girls were stuck up rude and when I asked a question she said she didn't know and walked away! What sorry customer service and then I spoke to manager around 4 o'clock because it really bothered me that this store was so rude, stuck up, bad attitudes and bad/ worst employees I have ever expeirenced! The manager was even worse she said well I don't know what happen so I can't do anything! What a manager no wonder the employees are awful! I went around the corner and spent 212.56 dollars at that store with way friendly sale associates and actually talked and smiled! I told my other family and friends and they decided to go to other corner store in total the red raider outfitter lost 1056.21 in sales to another store because of the bad service! I will never go to that store and by everyone else stories on here this store is just bad managment and customer service! Awful awful awful!!!!!!!

1
★☆☆☆☆

I have came in to town for the TTU game saturday and during halftime went to the store to buy family and friends sovineirs! When I walked into store there were at least 10 girls working and none of them said hi or greeted. I thought lubbock was a friendly town! Those girls were stuck up rude and when I asked a question she said she didn't know and walked away! What sorry customer service and then I spoke to manager around 4 o'clock because it really bothered me that this store was so rude, stuck up, bad attitudes and bad/ worst employees I have ever expeirenced! The manager was even worse she said well I don't know what happen so I can't do anything! What a manager no wonder the employees are awful! I went around the corner and spent 212.56 dollars at that store with way friendly sale associates and actually talked and smiled! I told my other family and friends and they decided to go to other corner store in total the red raider outfitter lost 1056.21 in sales to another store because of the bad service! I will never go to that store and by everyone else stories on here this store is just bad managment and customer service! Awful awful awful!!!!!!!

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I love Red Raider outfitter! I don't know why everyone is bashing the girls. I have had nothing but great experiences. Of course, I don't mind shopping for myself. I have purchase many shirts, gameday accessories, and decals from the store over the course of the past 4 years. I wouldn't say they are cheap but they have a much larger selection that other stores. Also, they have much cuter attire than other spirit stores. Tech is lucky to have such a store. We aren't a school that wears the preppy look so having cute alternatives to the plain t is really nice. I would recommend these other customers that had trouble try somewhere else. Especially the person that expected the poor girl to know how much a hat was sold for at another store.

5
★★★★★

I love Red Raider outfitter! I don't know why everyone is bashing the girls. I have had nothing but great experiences. Of course, I don't mind shopping for myself. I have purchase many shirts, gameday accessories, and decals from the store over the course of the past 4 years. I wouldn't say they are cheap but they have a much larger selection that other stores. Also, they have much cuter attire than other spirit stores. Tech is lucky to have such a store. We aren't a school that wears the preppy look so having cute alternatives to the plain t is really nice. I would recommend these other customers that had trouble try somewhere else. Especially the person that expected the poor girl to know how much a hat was sold for at another store.

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The owner puts the horr in horrible. To get hired here, you have to be a young college/high school girl with no brain. The gum smacking, want to be valley girl scheme doesnt bother me. Theyre young and dumb, what do you expect? The owner is another story, rude, rude, rude! The prices are jacked up here, but they do have the best selection. I try to avoid going to the store, the mall location has nicer, smarter employees (just ghetto mall). Dont shop online, the dumbasses cant get a t-shirt right, for anything. Then when you return it to get the correct one, they want to charge shipping on the correct item! i wish this place was run like the place in austin.

1
★☆☆☆☆

The owner puts the horr in horrible. To get hired here, you have to be a young college/high school girl with no brain. The gum smacking, want to be valley girl scheme doesnt bother me. Theyre young and dumb, what do you expect? The owner is another story, rude, rude, rude! The prices are jacked up here, but they do have the best selection. I try to avoid going to the store, the mall location has nicer, smarter employees (just ghetto mall). Dont shop online, the dumbasses cant get a t-shirt right, for anything. Then when you return it to get the correct one, they want to charge shipping on the correct item! i wish this place was run like the place in austin.

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RR Outfitter is a okay store. It has tons of Texas Tech clothing. The prices are a little high compared to other shops in the area. The staff were young girls that were doing a lot of talking not a lot of helping. I would go again to see their selection after I have check their competition.

3
★★★☆☆

RR Outfitter is a okay store. It has tons of Texas Tech clothing. The prices are a little high compared to other shops in the area. The staff were young girls that were doing a lot of talking not a lot of helping. I would go again to see their selection after I have check their competition.

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When I shopped here, I have to say I was severely disappointed with the prices and selection. What really made my trip disppointing was the lack of customer service! The employees were too busy talking on the phone and with each other to help or greet customers that came into the store. When I asked what price another store was selling the same raider hat, an employee replied that I should go over to that store and find out bc he/she didn't know. UN-Believable!

PROS: none.
CONS: customer service.

3
★★★☆☆

When I shopped here, I have to say I was severely disappointed with the prices and selection. What really made my trip disppointing was the lack of customer service! The employees were too busy talking on the phone and with each other to help or greet customers that came into the store. When I asked what price another store was selling the same raider hat, an employee replied that I should go over to that store and find out bc he/she didn't know. UN-Believable!

PROS: none.
CONS: customer service.

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More about Red Raider Outfitter

Red Raider Outfitter is a store featuring stylish Texas Tech merchandise created by in-house designers. Established in 1975, Red Raider Outfitter is trusted by students and alumni of TTU for apparel, accessories and other merchandise.

 

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