Sun & Fun Watercraft Rentals

★★★★☆

About Sun & Fun Watercraft Rentals

Details

Sports & Recreation

Sports & Recreation
More choices in Austin:
Resultset_next

Jacksonville Kawasaki

6105 John Harden Dr Cabot, AR

Resultset_next

Jacksonville Motorcycle Sales

6105 John Harden Dr Cabot, AR

4.0 4
Hi! Sign in to let us know how Sun & Fun Watercraft Rentals was?
Write a Review
.

Christmas eve turned out to be such a great day weather wise that my wife and I decided to rent a boat on lake Austin to look at property. I found Sun & Fun on citysearch and must admit I was not sure what to expect after reading the last review. We decided to give it a try since their location was convenient to the hotel we were staying at in downtown Austin. I called and spoke to a gentleman who explained how lake Austin was normally drained the first week of January and how all the boats had been winterized and out of commission to protect against a potential freeze. I asked if he knew anyone else that might be open and he recommended one other place and even took the time to look up the telephone number for me. I called the other agency a few times only to get an answering machine. I called Sun & Fun again and explained our situation about wanting to look at lake property since we were considering moving to Austin and the fact we may not get back to Austin again until March. He asked me what time we wanted to depart and for how long. I stated two hours at his mercy. He mentioned their flag ship wakeboard boat is currently on a trailer and can only go out with a driver, but would be willing to send it out to accomidate us. I was ecstatic and the thought of having a driver who knows the lake and could act as a tour guide was fantastic. This particular boat rents for $150 per hour including driver and gear, plus fuel, but offered to lower the rate to $100 per hour, plus fuel since the other boats were not available. I agreed and we met one hour later. The driver was prompt, courteous, considerate and answered any questions we had. I mentioned the negative review and asked the driver if the owner of the business Kevin was aware of it. He told me not that he knew of and the owners name is not Kevin. Evidently the person that wrote the last review must have Sun & Fun mixed up with somebody else. Incredible Experience and I would recommend Sun & Fun to everyone.

2
★★★★★

Christmas eve turned out to be such a great day weather wise that my wife and I decided to rent a boat on lake Austin to look at property. I found Sun & Fun on citysearch and must admit I was not sure what to expect after reading the last review. We decided to give it a try since their location was convenient to the hotel we were staying at in downtown Austin. I called and spoke to a gentleman who explained how lake Austin was normally drained the first week of January and how all the boats had been winterized and out of commission to protect against a potential freeze. I asked if he knew anyone else that might be open and he recommended one other place and even took the time to look up the telephone number for me. I called the other agency a few times only to get an answering machine. I called Sun & Fun again and explained our situation about wanting to look at lake property since we were considering moving to Austin and the fact we may not get back to Austin again until March. He asked me what time we wanted to depart and for how long. I stated two hours at his mercy. He mentioned their flag ship wakeboard boat is currently on a trailer and can only go out with a driver, but would be willing to send it out to accomidate us. I was ecstatic and the thought of having a driver who knows the lake and could act as a tour guide was fantastic. This particular boat rents for $150 per hour including driver and gear, plus fuel, but offered to lower the rate to $100 per hour, plus fuel since the other boats were not available. I agreed and we met one hour later. The driver was prompt, courteous, considerate and answered any questions we had. I mentioned the negative review and asked the driver if the owner of the business Kevin was aware of it. He told me not that he knew of and the owners name is not Kevin. Evidently the person that wrote the last review must have Sun & Fun mixed up with somebody else. Incredible Experience and I would recommend Sun & Fun to everyone.

Pros: EVERYTHING

Cons: NONE

.

I rented a nice boat for the afternoon on Memorial day weekend. Really enjoyed the vessel and the service at first, even though the employees seemed to be a little seedy they were helpful. I have rented boats on lake Travis for years, but this time it was late notice on memorial day weekend and i wound up at this place. The guy who checked me in said that if I ran out of gas that I would need to refuel at my expense but that the gas in the boat was included. He specifically said that if I ran the boat at 4500 RPM for the entire time I could not run out of fuel, so don't worry about it. Well I didn't run it that way and the fuel lasted, I had signed a receipt for 360 dollars. The charge to my card was 555 dollars. I have spoken to them with very little cooperation from them, and after repeated attempts to contact them, I had no response until I had my financial institution to contact them. I had a conference call with Kevin, the owner, who proceeded to talk to me as though I were not worthy of his time. I am filing a small claims suit on the principal that I am a grateful consumer, that does not get riled up easily, and would have been all too happy to have worked through this civilly with proper handling but now i have to get my money back on principal. I remain unhappy with the service and will continue to rent watercraft from the businesses that can treat me with dignity and respect. HTis boat was the exact same price as the other places that do not rip you off, or try to charge you extra for the fuel.

0
★☆☆☆☆

I rented a nice boat for the afternoon on Memorial day weekend. Really enjoyed the vessel and the service at first, even though the employees seemed to be a little seedy they were helpful. I have rented boats on lake Travis for years, but this time it was late notice on memorial day weekend and i wound up at this place. The guy who checked me in said that if I ran out of gas that I would need to refuel at my expense but that the gas in the boat was included. He specifically said that if I ran the boat at 4500 RPM for the entire time I could not run out of fuel, so don't worry about it. Well I didn't run it that way and the fuel lasted, I had signed a receipt for 360 dollars. The charge to my card was 555 dollars. I have spoken to them with very little cooperation from them, and after repeated attempts to contact them, I had no response until I had my financial institution to contact them. I had a conference call with Kevin, the owner, who proceeded to talk to me as though I were not worthy of his time. I am filing a small claims suit on the principal that I am a grateful consumer, that does not get riled up easily, and would have been all too happy to have worked through this civilly with proper handling but now i have to get my money back on principal. I remain unhappy with the service and will continue to rent watercraft from the businesses that can treat me with dignity and respect. HTis boat was the exact same price as the other places that do not rip you off, or try to charge you extra for the fuel.

Pros: Available on memorial day weekend at last minute

Cons: old boat, charged more than agreed and more than was on my reciept, treated me poorly afterwards

.

I lovee sun and fun they arre nice and really know what they are talking about best prices in town

2
★★★★★

I lovee sun and fun they arre nice and really know what they are talking about best prices in town

Pros: good service, better prices

.

Fantastic SeaRay Boat - Brand New Looking. We were refered by one of the major hotels and could not be more satisfied. Professional Staff. Filled boat with gas at service station to save us money compared to the marina gas prices. When we come to Austin again, we will definitely look up Sun & Fun

2
★★★★★

Fantastic SeaRay Boat - Brand New Looking. We were refered by one of the major hotels and could not be more satisfied. Professional Staff. Filled boat with gas at service station to save us money compared to the marina gas prices. When we come to Austin again, we will definitely look up Sun & Fun

Pros: Convenient Location, Easy Parking, Great Value

 

Wait, you're the expert.

If you've been to or used Sun & Fun Watercraft Rentals, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review