Hi Tech Auto Sport

★☆☆☆☆

About Hi Tech Auto Sport

Categories
  • Automotive Repair

Automotive

Automotive
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Took my car to Hi Tech Auto to have the motor on the windshield wiper fixed. It was reasonably priced and we were very happy with the time/quality of service. However, after I took the car home, my husband pointed out a large (10 inch) crack in the windshield. Immediately I turned around and took the car back.

I tried to speak to the owner/manager about it and he freaked out on me. I told him I was happy to let him keep the money I' d already given him, I just wanted the windshield fixed. Literally was YELLING at me in front of other customers. He called me a liar and claimed that there was no way they could've made the crack. Then proceeded to throw my money back at me and tell me to "get out" and that he didn't want my "kind" here. I've NEVER been treated so unprofessionally!

If it wasn't for this incident, I would have been satisfied. But now I tell everybody I know DO NOT GO TO HI TECH AUTO ON CONGRESS.

0
★☆☆☆☆

Took my car to Hi Tech Auto to have the motor on the windshield wiper fixed. It was reasonably priced and we were very happy with the time/quality of service. However, after I took the car home, my husband pointed out a large (10 inch) crack in the windshield. Immediately I turned around and took the car back.

I tried to speak to the owner/manager about it and he freaked out on me. I told him I was happy to let him keep the money I' d already given him, I just wanted the windshield fixed. Literally was YELLING at me in front of other customers. He called me a liar and claimed that there was no way they could've made the crack. Then proceeded to throw my money back at me and tell me to "get out" and that he didn't want my "kind" here. I've NEVER been treated so unprofessionally!

If it wasn't for this incident, I would have been satisfied. But now I tell everybody I know DO NOT GO TO HI TECH AUTO ON CONGRESS.

.

For several years my wife and I took our vehicles here for repair. We noticed a decline in service and communication over the few years. Last year they told us the transmission of my wife's car was shot and needed to be replaced. They installed a rebuilt transmission for close to $2000.00 with a 6 month warranty. In the first few weeks after we got the car back my wife noticed that the car was shifting strangely. We took it to Hi Tech and they said that nothing was wrong. A few weeks later we returned b/c it was still happening and again they said they didn't notice anything. This happened several more times and we were frustrated and unsure as to whether we were imagining it. We took the car to two other auto repair centers who told us that the transmission was malfunctioning and needed to be replaced. Hi Tech would not help us since it was out of the 6 month warranty, even though we had brought the problem to their attention several times DURING the warranty period. In hind sight there are many ways that we could have handled this better, but we trusted Hi Tech to not take advantage of us. I do not reccomend Hi Tech to anyone any more and I do not believe they can be trusted.

0
★☆☆☆☆

For several years my wife and I took our vehicles here for repair. We noticed a decline in service and communication over the few years. Last year they told us the transmission of my wife's car was shot and needed to be replaced. They installed a rebuilt transmission for close to $2000.00 with a 6 month warranty. In the first few weeks after we got the car back my wife noticed that the car was shifting strangely. We took it to Hi Tech and they said that nothing was wrong. A few weeks later we returned b/c it was still happening and again they said they didn't notice anything. This happened several more times and we were frustrated and unsure as to whether we were imagining it. We took the car to two other auto repair centers who told us that the transmission was malfunctioning and needed to be replaced. Hi Tech would not help us since it was out of the 6 month warranty, even though we had brought the problem to their attention several times DURING the warranty period. In hind sight there are many ways that we could have handled this better, but we trusted Hi Tech to not take advantage of us. I do not reccomend Hi Tech to anyone any more and I do not believe they can be trusted.

Pros: Free Loaner cars

Cons: Dishonest, not very helpful

 

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