Master's Hand Dental

★★★☆☆
  • 935 W. Exchange Parkway, Suite 300

    Allen, TX 75013

    Map & Directions
  • 972-359-2822

About Master's Hand Dental

Categories
  • Dentists
  • Cosmetic Dentistry
  • Dental Implants
  • Periodontics
  • Endodontists
  • Orthodontists
Hours
M-Th 8am-6pm, F 8am-5pm, Sa 8am-12pm, Su Closed
Phones
  • Fax (972-359-0013)

Health & Medical

Health & Medical
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3.0 2
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I only found this review because I was looking up Dr. Koons email address to send him a thank you note.

I began with Dr. Koons in or around May of 2007, it was my New Years resolution to finally do something about my teeth. I had numerous bad experiences as a child/adolescent in the 70s and 80s with the numbing procedure and another failed try in 2003 with a dentist that just didnt get it.

The staff and Dr. have always been upfront and honest, in both my financial obligations as well as the health of my mouth. This is not a dentist you want to go to just to get a tooth pulled, cavity filled, root canal done and move on - they care about the long term health of your mouth and taught me that a quick fix is just that; a short term solution to a long term problem.

As far as the crying is concerned, I suspect that the last reviewer was crying more about the shame of being told the truth about hygiene than the pain or pain of the cost. Hey, I cried too - but I made the decision to fix bad habits rather than shoot the messenger.

**A couple of notes....I don't know of a Jason Koons, only Bob Koons at this address; either way the billing/staff complaints don't hold water. Also, Dr. Koons has moved to Exchange Parkway in Allen, Tx as of a few months ago. Either there is a Jason Koons at the old address (for which I apologize because we are not talking about the same dentist) or the last reviewer waited months/years to post this review. I did a google search for a Jason Koons in Allen, Tx and found no results.

5
★★★★★

I only found this review because I was looking up Dr. Koons email address to send him a thank you note.

I began with Dr. Koons in or around May of 2007, it was my New Years resolution to finally do something about my teeth. I had numerous bad experiences as a child/adolescent in the 70s and 80s with the numbing procedure and another failed try in 2003 with a dentist that just didnt get it.

The staff and Dr. have always been upfront and honest, in both my financial obligations as well as the health of my mouth. This is not a dentist you want to go to just to get a tooth pulled, cavity filled, root canal done and move on - they care about the long term health of your mouth and taught me that a quick fix is just that; a short term solution to a long term problem.

As far as the crying is concerned, I suspect that the last reviewer was crying more about the shame of being told the truth about hygiene than the pain or pain of the cost. Hey, I cried too - but I made the decision to fix bad habits rather than shoot the messenger.

**A couple of notes....I don't know of a Jason Koons, only Bob Koons at this address; either way the billing/staff complaints don't hold water. Also, Dr. Koons has moved to Exchange Parkway in Allen, Tx as of a few months ago. Either there is a Jason Koons at the old address (for which I apologize because we are not talking about the same dentist) or the last reviewer waited months/years to post this review. I did a google search for a Jason Koons in Allen, Tx and found no results.

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Honestly - I had a HORRIBLE experience getting 2 fillings replaced - The injection too FOREVER and was extremely painful. I have been fearful of dentists in the past ... but never cried. And at 37 I cried for the first time in a dentist chair. The staff was very concerned and apologetics, but it didn't make it hurt any less .... the filling process itself also took forever and then when i received my bill it was significantly (double) what they had advised it would likely be post insurance. Of course they provided all the appropriate disclaimers to their quote - but to be off by about 100% on an insurance provider that they deal with regularly - was unforgiveable. Do not recommend....find another dentist

1
★☆☆☆☆

Honestly - I had a HORRIBLE experience getting 2 fillings replaced - The injection too FOREVER and was extremely painful. I have been fearful of dentists in the past ... but never cried. And at 37 I cried for the first time in a dentist chair. The staff was very concerned and apologetics, but it didn't make it hurt any less .... the filling process itself also took forever and then when i received my bill it was significantly (double) what they had advised it would likely be post insurance. Of course they provided all the appropriate disclaimers to their quote - but to be off by about 100% on an insurance provider that they deal with regularly - was unforgiveable. Do not recommend....find another dentist

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Message from Master's Hand Dental

At Master's Hand Dental we focus on delivering the highest standard of care in dentistry. Your health and comfort are of utmost importance to us, so we strive to provide the best treatment available to keep you healthy and feeling your best. We keep your best interest in mind so that you can maintain your health now and in the years to come. Master's Hand Dental is your go-to practice for comfortable, caring dental treatment. For questions about what we can do for you or to schedule an appointment, call our office at (972) 359-2822.

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