On The Border Mexican Grill

★☆☆☆☆
Get a FREE Bowl of Queso when you join On The Border's Club Cantina.
  • 5000 State Highway 121

    Plano, TX 75024

    Map & Directions
  • 469-384-7877

Food

Food
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We used to frequent this location due to the proximity to the Frisco shopping district. The last two time however have pretty much ruined the place for us, maybe the entire chain. Both times, the orders were seriously screwed up. this time by the manager Siddique. we had to reorder on plate three times. Not that it came out wrong, it just never came. we would get questions like "oh, what was you wanted again" every fifteen minutes. With the other two people in the party finished, we gave up. Next, the "manager in training" Tom, charged us for meals that were not ours. Not instead of mind you, on top of our meals. Next, Siddique suddenly doesn't understand English. (no kidding, he claims suddenly to not understand). It eventually took a call to Nick, the area manager to get the additional charges fixed. in short, a lot of places all around this one. Choose a different one.

1
★☆☆☆☆

We used to frequent this location due to the proximity to the Frisco shopping district. The last two time however have pretty much ruined the place for us, maybe the entire chain. Both times, the orders were seriously screwed up. this time by the manager Siddique. we had to reorder on plate three times. Not that it came out wrong, it just never came. we would get questions like "oh, what was you wanted again" every fifteen minutes. With the other two people in the party finished, we gave up. Next, the "manager in training" Tom, charged us for meals that were not ours. Not instead of mind you, on top of our meals. Next, Siddique suddenly doesn't understand English. (no kidding, he claims suddenly to not understand). It eventually took a call to Nick, the area manager to get the additional charges fixed. in short, a lot of places all around this one. Choose a different one.

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