Alonso's AC & Appliance

★★★★★

Automotive

Automotive
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I had 3 other AC repairmen come over to give a quote on new compressor and condensor coil unit. Alonso came over and very assuredly quoted me a price at least $2000 less than the competition. He doesn't do any extraordinary markup. He diagnosed the problem and when it had problems, he came over again on 2 separate occasions to diagnose the problem. We ultimately needed to get a new A/C unit, but again, I did not feel he was trying to force a sale. He actually got me a new unit at cost.
Very helpful, personable and knowledgeable. Been doing this for 30 years. He is a little slow returning phone calls, but will respond nonetheless. Its refreshing to be able to call a service repair and not feel like you are getting ripped off.

2
★★★★★

I had 3 other AC repairmen come over to give a quote on new compressor and condensor coil unit. Alonso came over and very assuredly quoted me a price at least $2000 less than the competition. He doesn't do any extraordinary markup. He diagnosed the problem and when it had problems, he came over again on 2 separate occasions to diagnose the problem. We ultimately needed to get a new A/C unit, but again, I did not feel he was trying to force a sale. He actually got me a new unit at cost.
Very helpful, personable and knowledgeable. Been doing this for 30 years. He is a little slow returning phone calls, but will respond nonetheless. Its refreshing to be able to call a service repair and not feel like you are getting ripped off.

Pros: Gets the job done with no fuss or fight. Saves you money. Would use again

Cons: Slow to return phone calls

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I called Mr. Alonso based on the one recommendation someone else had left before me. What a breath of fresh air! He was here in a little less than two hours, diagnosed the problem, and called me within two days to let me know what the cost of a new compressor would cost. I was amazed that the price was so
much lower than what the "big name" tech who had been here in late summer quoted me. I okayed the
order and within two days he was here to replace not only the compressor but also the capacitor and switching piece--all within the price we had agreed on plus $40!!! I will recommend him to all my friends and neighbors. He went out of his way to make sure we were 100% satisfied. It is now early March but we
are ready to face the long hot days of summer with our old/new-again unit.

2
★★★★★

I called Mr. Alonso based on the one recommendation someone else had left before me. What a breath of fresh air! He was here in a little less than two hours, diagnosed the problem, and called me within two days to let me know what the cost of a new compressor would cost. I was amazed that the price was so
much lower than what the "big name" tech who had been here in late summer quoted me. I okayed the
order and within two days he was here to replace not only the compressor but also the capacitor and switching piece--all within the price we had agreed on plus $40!!! I will recommend him to all my friends and neighbors. He went out of his way to make sure we were 100% satisfied. It is now early March but we
are ready to face the long hot days of summer with our old/new-again unit.

Pros: He owns his own business. No costly overhead on advertising or fleet maintenance!

Cons: None

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I highly recommend Alonso's AC & Appliance.

After calling 4 of the "big name" repair services and being given a 3-4 day waiting time, I called Alonso and he was onsite within the hour. Unlike the big names, he is a one man shop. That means that he does not have the luxury of pushing off rates and politeness to the "phone people". Alonso is extremely professional, polite, and thorough with his work. Alonso was curteous enough to articulate what my issue was and charged me a fair rate.

Anytime an appliance goes out I'm expecting to choose between getting fleeced by a "reputable" service or settling for shoddy work by a drunk who wears his pants way below appropriate. I did not have to make that choice with Alonso. I received top notch work at a fair price.

If you're in South Austin and in need of AC or appliance repair, I highly recommend that you give Alonso a call.

The choice is yours: Be just another number to a corporation or receive service with a personal touch from a skilled professional.

2
★★★★★

I highly recommend Alonso's AC & Appliance.

After calling 4 of the "big name" repair services and being given a 3-4 day waiting time, I called Alonso and he was onsite within the hour. Unlike the big names, he is a one man shop. That means that he does not have the luxury of pushing off rates and politeness to the "phone people". Alonso is extremely professional, polite, and thorough with his work. Alonso was curteous enough to articulate what my issue was and charged me a fair rate.

Anytime an appliance goes out I'm expecting to choose between getting fleeced by a "reputable" service or settling for shoddy work by a drunk who wears his pants way below appropriate. I did not have to make that choice with Alonso. I received top notch work at a fair price.

If you're in South Austin and in need of AC or appliance repair, I highly recommend that you give Alonso a call.

The choice is yours: Be just another number to a corporation or receive service with a personal touch from a skilled professional.

Pros: Rate, Professionalism, Response time

Cons: none

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