Insider Pages Reviews for Methodist Willowbrook Hospital

1 Stars: I am sorry I chose WillowBrook You will be too! (by angel l.)

angel l. — Mon, 07 May 2012 19:31:00 GMT

the Hospital has had every staff member call me to arrange a place to move the patient. when the patient is STILL NOT STABLE!!!! and still no diagnosis she is no better than when she entered!!.....There has been little empathy zero courtesy for myself nor for the ill family member WMH Lacks compassion .

I STRONGLY RECOMMEND NOT ENTERING THIS HOSP their aseptic techniques are HORRIBLE!!!

the ONLY reason we went was for the DeBakey Group in which it took TWO weeks for the Hops to allow us to see them !!!

I have just experienced what it is like to not be cared for under the Medicare AARP coverage.

IT TRULEY IS SAD that our COUNTRY takes better care of the immigrants than they do there own citizens that have paid for medicare all f their working life
America is in a mess but WILLOW BROOK should be condemned

1 Stars: Staff with No Compassion or Concern (by by bblanchard at Citysearch)

by bblanchard at Citysearch — Thu, 15 Jul 2010 09:00:00 GMT

My husband took my mother-in-law to this hospital for pain in her lower abdomen. She was running a fever and throwing up in the emergency room. The hopsital did take her INSURANCE information so they could get paid and her temp and blood pressure and told her to wait. She was in extreme pain and wanted to lay down as she was hurting all over. The staff seemed unconcerned and told her that there was no beds available. She continued to sit there for over 3 hours in so much pain and no one ever came to look at the area that was hurting. The staff was talking about buying concert tickets and on their cell phones in the ER while the ER phone was ringing. My husband told the staff that the pain had moved up to her chest, and still nothing was done. My mother-in-law could not longer sit because the pain was going up her back and went home without being seen by a doctor. The next morning she was in so much pain she could not walk, and she had spot on her lower stomach that had turned BLACK and was spreading down her lower regions of her body. Her fever was 101.6 and she did not look well at all. She called her doctor and he told her to go to the nearest ER and have SURGERY right away. My husband took her to North Cypress and they got her right in. She had an abcess that looked like a brown recluse spider bite and after surgery they Dr. said he took out 3 softball size pieces of tissue from her abdomen. He said the infection had spread all the way to her muscle!!! He said had she waited any longer that things could have been severly worse. I cannot imagine what would of happened if we would of just WAITED on Methodist to look at her. Please do not take your family to this hospital. They are incompetent and have no compassion at all. I will be making a complaint to whom ever and where ever I can so this does not happen to anyones else. We were all scared for her and had Methodist actually LOOKED at her they would have seen what was wrong and she could have taken care of the pain sooner.

1 Stars: Misdiagnosis and Dismissive Treatment by Entire Staff (by by kcollymore at Citysearch)

by kcollymore at Citysearch — Sat, 22 May 2010 09:00:00 GMT

I took a loved one to the ER at Methodist Willowbrook twice (due to the vicinity and the Methodist name).

TAKE HEED: This is NOT the same Methodist Hospital (quality, courteousness, attentiveness, and competency) that you get in the Texas Medical Center. From the clerk that checks you into the ER to the nurses in triage...a lack of compassion for the patient despite the patient's expressed physical pain and worries. The triage staff is very unsympathetic and seem to not enjoy their work.

I would have been able to let all of that go, except for the fact that I have just left the Methodist Hospital in the Texas Medical Center this morning realizing that the Willowbrook Methodist dismissively misdiagnosed a life threatening condition yesterday.

The Willowbrook Methodist sent my loved one home yesterday with a prescription for an antibiotic and told her she simply had "a bug". They did this, despite my loved one's suggestion to the attending doctor that it could be something more severe due to the unusual and acute pain she suffered from. The doctor at Willowbrook Methodist ruled out anything more serious in a very dismissive manner.

Fortunately, my loved one knew others in the medical field whom she consulted with after leaving Methodist Willowbrook because she continued to experience the unusual and excruciating pain.

Hours later after she could bear her pain no longer and at the strong urging of her medical friends, she made the decision to get a second examination at the Texas Medical Center's Methodist Hospital. After a much kinder (and quicker) ER registration, gracious and attentive evaluations from caring nurses (and interns), my loved one was diagnosed with a ruptured appendix.

Yesterday, had Methodist Willowbrook actually listened to her and took the effort to properly examine her, she would not have suffered as terribly as she did. They allowed her to go home thinking that she had a normal infection when she had a condition that she could have died from if left untreated!

From here on, I will take the longer drive to the Texas Medical Center...I am now very suspicious of these outer lying, "Mc Methodist Hospitals" in the suburbs. Unfortunately, it appears that from the top down, they significantly fail to meet the excellent standards I had come to expect and trust from the Methodist name.

I have a strong feeling that the staff at this Willowbrook Methodist location simply arrive each day to receive their paychecks, whereas their amazing counterparts at Methodist in the Texas Medical Center appear to be sharp, passionate about their work, and respectful to every human being that checks into their hospital.

Again, I hope my experience can make the difference for someone else. My loved one did not die from the misdiagnosis, though she suffered unnecessarily and tremendously from the pain of an undiagnosed ruptured appendix. In fact, I am packing some of her personal belongings now and getting ready to visit her since she is now post-op. The "real" Methodist successfully operated on her early this morning.

I do not want something much worse to occur to someone else in the future.

And, if there are others out there with similar stories, write letters to the medical board, the attorney general, and, if, in your case, there was an injury or suffering due to the lack of proper care, explore your legal options. Doctors, nurses, and any hospital staff are there to serve you--the profession is supposed to be "a calling". It appears that the staff at Methodist Willowbrook have forgotten this and instead treat you as if you were their burden.

1 Stars: Horrible treatment (by by rosy1971 at Citysearch)

by rosy1971 at Citysearch — Fri, 05 Mar 2010 09:00:00 GMT

I was called by Rosa from the billing office and was told due to an outstanding balance they will not allow my medically necessary surgery to take place. She said I will have to pay $2000 upfront before my surgery can take place. She refused to set me up on a payment plan. We are in a flippin recession and people can barely buy groceries let alone drop $2k for something out of their control. This is cruel and horrible treatement.

1 Stars: unprofessional (by D M.)

D M. — Sat, 06 Feb 2010 18:14:00 GMT

worst experience ever - went for severe chest pains - seen by a nonprofessional looking nurse with a nose ring - after 3 hours by a cardiologist who sat back in a chair putting his feet up on my bed - than wanted to transfr me to another hospital against my wishes as i wanted to go home - completely unprofessional cocky attitudes, felt unsafe and insecure in their hands - will never to there again

1 Stars: Bad business (by by Beverly22 at Citysearch)

by Beverly22 at Citysearch — Tue, 12 Jan 2010 09:00:00 GMT

My mother on her visit from England got sick and had to go to the hospital, she had travel medical insurance and I was suprised this was the first time they had encountered this. They had no way to verify insurance not even having a long distance line. We made all the necessary calls and faxed off the paper work for them.

This was my second visit the first was my grandaughter was sick late at night. The place was full of people drunk or on drugs.

I think people with insurance should be taken care of first. We left after about 4 hours as my grandaughter finally went to sleep and took her to The Woodlands in the morning.

1 Stars: emergency room Dr. Lames Well or,James Weller is incompentant as a doctor and gives the wrong diagnos. read test results wrong and send the patient home with out care, (by by woodypollock123 at Citysearch)

by woodypollock123 at Citysearch — Fri, 13 Feb 2009 09:00:00 GMT

I went to emergency room and was treated like a horse. Dr. weller did not look at test results nor examine me , he looked at my face and said I was not sick when in reality I had a severe torn rotor cuff that was inflamed. My whole arm was swollen. He left out of the room saying noyhing was wrong with me and he was doing nothing. He left me in severe pain, and elevated pressure, I asked his name and he sais Skovosky or something. I had to get his name from the nurse.

1 Stars: Poor quality (by by lilpep100 at Citysearch)

by lilpep100 at Citysearch — Sun, 30 Nov 2008 09:00:00 GMT

Did not receive proper medical attention and diagnoses. The nurses were friendly, but the doctors were not as knowledgeable as they are at the downtown hospitals.