Miss Bloomingdale's Academy

★☆☆☆☆
32.8599 -96.9266
Map and Directions to Miss Bloomingdale's Academy

972-590-6824

5100 Riverside Dr

Irving, TX

75039

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About Miss Bloomingdale's Academy

Hours
Mon-Fri 6am-6pm

Education

Education
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My wife and I spent a whole day interviewing different day care providers in the local area. We visited each location unannounced to see how the staff reacted to potential customers when not prepared. One of our stops was Miss Bloomingdale's Acedemy in Irving, TX. The location was great, it was actually right across the lake, which is ideal for my family. My wife and I arrived at roughly 2:15pm and walked in to see a single person in the front of the building. At this time, usually when someone is being greeted, we had to get the attention of the staff and asked for a tour. The lady at the front said they do not provide tours until after 3p. This was odd because all the other day cares welcomed us and spent as much time as we needed - but overall not a big deal because we understand how businesses work. She advised us she would not giving the tour because she was short staffed, so we asked if we could have some basic information. At that time, she was rather frantic and seemed frazzled that we even asked for this. She gave us a sheet with tuition costs and went over the non-refundable deposit process with us. Please remember, this is before ever seeing any curriculum or details of who they are! \r\n\r\nSo we asked one question, ""What is your availability look like?"" She then became more frazzled and asked us to give her a minute to go look. As she looked through the stacks of paper at her desk and through the other offices, suprisingly, a toddler girl ran from the back rooms to the front desk - then back, and then to the front again. It was obviously a student with no attention at 2:15p, running around the front lobby with noone there but us to make sure she didn't leave the buidling. Finally, she gave up and asked if she could get back to us on the availability. Obviously, my wife and I understood it was very difficult to find it the messy area that welcomes you when walking in. \r\n\r\nThe lady then continued on to the tuition page again, going over the weekly costs for infants and toddler's, when she stopped and said ""I am sorry, you caught me off guard by coming in and wanting a tour."" At that point, I nicely interrupted her and asked her ""if we would come back at a different time, would we recieve a tour?"" \r\nHer answer was ""yes"". So then we left, with only a pricing sheet in hand and an overall negative experience behind us.\r\n\r\nPersonally, I would not be comfortable leaving my 6 month old first born child with a staff that was unprepared and unattentative to a potential client. Even more, I pictured my daughter running around the building by herself at 2:15p and noone there to care about what she was doing. Also, to have only 1 staff member available to tend to emergencies, customers/client walk in's, check in's and other duties does not sit well with me. When I think of my child's most important years of her life, this is definitely not it.\r\n\r\nIn comparison to the 3 other interviews we had that day, this one was by far the worst. The others welcomed us with open arms and smiles - but showed some sort of security at the front door. Upon our unscheduled arrival, we were given a lengthy (some lasting 2 hours) tour, chance to meet everyone, go over cirriculum and get a overall feel of were our child would be while Mommy and Daddy are at work. They showed cleanliness, no alarming issues arose during our tour, which included every classroom and meeting with a rather large staff. The directors and assist directors, as well as teachers and aids, gave us the time we deserved to make sure we left feeling comfortable and safe. \r\n\r\nIn conclusion, Miss Bloomingdales, will not be our provider and will not be on the list of recommendations to friends/family. To any current client there, I hope you have been apart of a different environment then I witnessed today. To anyone who is a new parent like me, try utilizing the ""unscheduled drop in"" when looking for a potential child provider.

1
★☆☆☆☆

My wife and I spent a whole day interviewing different day care providers in the local area. We visited each location unannounced to see how the staff reacted to potential customers when not prepared. One of our stops was Miss Bloomingdale's Acedemy in Irving, TX. The location was great, it was actually right across the lake, which is ideal for my family. My wife and I arrived at roughly 2:15pm and walked in to see a single person in the front of the building. At this time, usually when someone is being greeted, we had to get the attention of the staff and asked for a tour. The lady at the front said they do not provide tours until after 3p. This was odd because all the other day cares welcomed us and spent as much time as we needed - but overall not a big deal because we understand how businesses work. She advised us she would not giving the tour because she was short staffed, so we asked if we could have some basic information. At that time, she was rather frantic and seemed frazzled that we even asked for this. She gave us a sheet with tuition costs and went over the non-refundable deposit process with us. Please remember, this is before ever seeing any curriculum or details of who they are! \r\n\r\nSo we asked one question, ""What is your availability look like?"" She then became more frazzled and asked us to give her a minute to go look. As she looked through the stacks of paper at her desk and through the other offices, suprisingly, a toddler girl ran from the back rooms to the front desk - then back, and then to the front again. It was obviously a student with no attention at 2:15p, running around the front lobby with noone there but us to make sure she didn't leave the buidling. Finally, she gave up and asked if she could get back to us on the availability. Obviously, my wife and I understood it was very difficult to find it the messy area that welcomes you when walking in. \r\n\r\nThe lady then continued on to the tuition page again, going over the weekly costs for infants and toddler's, when she stopped and said ""I am sorry, you caught me off guard by coming in and wanting a tour."" At that point, I nicely interrupted her and asked her ""if we would come back at a different time, would we recieve a tour?"" \r\nHer answer was ""yes"". So then we left, with only a pricing sheet in hand and an overall negative experience behind us.\r\n\r\nPersonally, I would not be comfortable leaving my 6 month old first born child with a staff that was unprepared and unattentative to a potential client. Even more, I pictured my daughter running around the building by herself at 2:15p and noone there to care about what she was doing. Also, to have only 1 staff member available to tend to emergencies, customers/client walk in's, check in's and other duties does not sit well with me. When I think of my child's most important years of her life, this is definitely not it.\r\n\r\nIn comparison to the 3 other interviews we had that day, this one was by far the worst. The others welcomed us with open arms and smiles - but showed some sort of security at the front door. Upon our unscheduled arrival, we were given a lengthy (some lasting 2 hours) tour, chance to meet everyone, go over cirriculum and get a overall feel of were our child would be while Mommy and Daddy are at work. They showed cleanliness, no alarming issues arose during our tour, which included every classroom and meeting with a rather large staff. The directors and assist directors, as well as teachers and aids, gave us the time we deserved to make sure we left feeling comfortable and safe. \r\n\r\nIn conclusion, Miss Bloomingdales, will not be our provider and will not be on the list of recommendations to friends/family. To any current client there, I hope you have been apart of a different environment then I witnessed today. To anyone who is a new parent like me, try utilizing the ""unscheduled drop in"" when looking for a potential child provider.

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