A Better Arborist

★★★★☆
  • 5015 Addison Cir # 270

    Addison, TX 75001

    Map & Directions
  • 972-745-8855

About A Better Arborist

Details
Hours
Mon-Fri 9am-5:30pm
3.75 4
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During the initial diagnosis of my tree, Todd took several phone calls which were interrupting my time (and money) in having this gentleman over to diagnosis my tree issues. I went ahead and scheduled the service (as I just paid $250 for a quick diagnosis and 30 minutes of him being on the phone). The day his service was to be at my home they never showed, nor did they call to let me know they were not coming. When I spoke with Todd, he assured me that they would be at my home the next morning. Next morning arrives and they are a no-show again! I spoke with Todd and he assured me that he and his team would be at my home that shortly. Three hours later, they arrived and Todd was not present. These gentlemen proceeded to access my hose and fill their 50 gallon water jug without receiving approval from me. One worker decided to drop his pants and urinate in my yard and when I confronted him about it, he pretended he didn't speak English. I immediately called Todd and he basically told me I was lying. Lastly, they were supposed to trim the tree and I ended up with a full-on hack job. I again spoke with Todd (who never did show up at my house for the job) and he refused to listen to my concerns and demanded payment. I would never recommend, nor use this business every again.

1
★☆☆☆☆

During the initial diagnosis of my tree, Todd took several phone calls which were interrupting my time (and money) in having this gentleman over to diagnosis my tree issues. I went ahead and scheduled the service (as I just paid $250 for a quick diagnosis and 30 minutes of him being on the phone). The day his service was to be at my home they never showed, nor did they call to let me know they were not coming. When I spoke with Todd, he assured me that they would be at my home the next morning. Next morning arrives and they are a no-show again! I spoke with Todd and he assured me that he and his team would be at my home that shortly. Three hours later, they arrived and Todd was not present. These gentlemen proceeded to access my hose and fill their 50 gallon water jug without receiving approval from me. One worker decided to drop his pants and urinate in my yard and when I confronted him about it, he pretended he didn't speak English. I immediately called Todd and he basically told me I was lying. Lastly, they were supposed to trim the tree and I ended up with a full-on hack job. I again spoke with Todd (who never did show up at my house for the job) and he refused to listen to my concerns and demanded payment. I would never recommend, nor use this business every again.

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After several estimates, Todd with A Better Arborist offered the best price. I had a very large elm tree that had partially fallen and was leaning on my fence. His crew was careful, professional, and friendly. I was happy with their work.

4
★★★★☆

After several estimates, Todd with A Better Arborist offered the best price. I had a very large elm tree that had partially fallen and was leaning on my fence. His crew was careful, professional, and friendly. I was happy with their work.

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A-Better Arborist is a professional tree service that I have used for years. Todd Brown, the owner, knows more in his little finger about trees and tree business than I know in my whole body! I hire professionals to do my work and Todd's company is right in that category. I would recommend anyone that wants a first class organization to believe in A-Better-Arborist.

5
★★★★★

A-Better Arborist is a professional tree service that I have used for years. Todd Brown, the owner, knows more in his little finger about trees and tree business than I know in my whole body! I hire professionals to do my work and Todd's company is right in that category. I would recommend anyone that wants a first class organization to believe in A-Better-Arborist.

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This group is very good. I joined insiderpages.com so that I could do a rating about them. We are homeowners who contracted with A Better Arborist for removal of a 40-year old silver maple with a very large diameter, roughly 3 feet, plus deep-grinding of the stump and roots, roughly an area 6 feet in diameter. They were onsite the next day with a uniformed crew of eight. The crew members were as efficient and hard-working as any I've seen, in my roles as homeowner and as field architect on large commercial construction sites. They were professional in demeanor and thorough in communication. From start to finish, it took them about 2/3 day. The site was immaculate when they left. We hope to use them again, not only for tree and stump removal but also for planting of new trees. Our deep thanks to the owner, Mr. Todd Brown; to the foreman, Claudio; and to each and every member of the crew. In summary, we not only got something removed, in a sense we also got something "planted" ~ may we all be as hard-working, straight-shooting, and good-hearted as these guys!

5
★★★★★

This group is very good. I joined insiderpages.com so that I could do a rating about them. We are homeowners who contracted with A Better Arborist for removal of a 40-year old silver maple with a very large diameter, roughly 3 feet, plus deep-grinding of the stump and roots, roughly an area 6 feet in diameter. They were onsite the next day with a uniformed crew of eight. The crew members were as efficient and hard-working as any I've seen, in my roles as homeowner and as field architect on large commercial construction sites. They were professional in demeanor and thorough in communication. From start to finish, it took them about 2/3 day. The site was immaculate when they left. We hope to use them again, not only for tree and stump removal but also for planting of new trees. Our deep thanks to the owner, Mr. Todd Brown; to the foreman, Claudio; and to each and every member of the crew. In summary, we not only got something removed, in a sense we also got something "planted" ~ may we all be as hard-working, straight-shooting, and good-hearted as these guys!

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