Stream Energy LTD

★★☆☆☆
  • 1950 N Stemmons Fwy

    Dallas, TX 75207

    Map & Directions
  • 214-800-4409

About Stream Energy LTD

Hours
Customer Service Monday - Friday 8 am - 7 pm

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Dallas:
Resultset_next

Atlanta Air Care

3150 Florence Rd 300B Powder Springs, GA

Resultset_next

Hendrix Heating & Ac

7 Polk Path Dallas, GA

2.3333 3
Hi! Sign in to let us know how Stream Energy LTD was?
Write a Review
.

This place is great. I have saved so much money on my electricity. Everyone should go with them. It's helped me save so much money. I'm glad I switched.

5
★★★★★

This place is great. I have saved so much money on my electricity. Everyone should go with them. It's helped me save so much money. I'm glad I switched.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is the worst company I have ever dealt with. I called them to get a rate and deposit QUOTE. I was told they could not give me a quote without going online and filling out a form with my information, so they could make sure they serviced my area and pull my credit to see if I would have to pay a deposit.

So I did that while I was on the phone with them, it didn't take long. Then, after I did that, they transferred me to customer service. THEY SIGNED ME UP, UNBELIEVABLE!! So I told them I just wanted a quote, and that I did not want their service, and they told me it would be 150 dollars to cancel! I was still on the same phone call, I hadn't gotten off the phone with them yet. I had no idea what my rate was or anything... The customer service was rude and they would not cancel the service that I didn't want. I was railroaded and now stuck, I live paycheck to paycheck, I had no money to cancel. So 3 weeks later, I still have never gotten anything in the mail, nothing at all. So I called them to get my contract info so I could see what was going on. Thats when they told me I had a late fee and they were sending a cancellation notice out!! It had not even been a month yet. I told her I never got the bill and how could it be 50 dollars for 1 week! I have a small one bedroom apt that I am rarely at. They were rude and now I have to pay a let fee or they will disconnect me and report to my credit and send it to a collection agency. RUN FROM THIS COMPANY, WHAT THEY ARE DOING SHOULD BE ILLEGAL!! IF I DID THIS TO PEOPLE AT MY WORK I WOULD BE FIRED!! RUN RUN RUN!!

0
★☆☆☆☆

This is the worst company I have ever dealt with. I called them to get a rate and deposit QUOTE. I was told they could not give me a quote without going online and filling out a form with my information, so they could make sure they serviced my area and pull my credit to see if I would have to pay a deposit.

So I did that while I was on the phone with them, it didn't take long. Then, after I did that, they transferred me to customer service. THEY SIGNED ME UP, UNBELIEVABLE!! So I told them I just wanted a quote, and that I did not want their service, and they told me it would be 150 dollars to cancel! I was still on the same phone call, I hadn't gotten off the phone with them yet. I had no idea what my rate was or anything... The customer service was rude and they would not cancel the service that I didn't want. I was railroaded and now stuck, I live paycheck to paycheck, I had no money to cancel. So 3 weeks later, I still have never gotten anything in the mail, nothing at all. So I called them to get my contract info so I could see what was going on. Thats when they told me I had a late fee and they were sending a cancellation notice out!! It had not even been a month yet. I told her I never got the bill and how could it be 50 dollars for 1 week! I have a small one bedroom apt that I am rarely at. They were rude and now I have to pay a let fee or they will disconnect me and report to my credit and send it to a collection agency. RUN FROM THIS COMPANY, WHAT THEY ARE DOING SHOULD BE ILLEGAL!! IF I DID THIS TO PEOPLE AT MY WORK I WOULD BE FIRED!! RUN RUN RUN!!

Pros: There are absolutley no pro's

Cons: EVERYTHING

.

Today, June 24 I called again to get my Letter of Credit and Payment History requested on June 11, 2009 and promised to receive within 3-5 business days. Still waiting on these documents after numerous calls and waiting up to an hour. Employees will not direct my request to another level for help. This will be costly when Stream's service goes to month to month on July 2, because I cannot change without letter of credit, credit history or pay $400. deposit on new service. Never, Never, Never use Stream Energy!!!!!

0
★☆☆☆☆

Today, June 24 I called again to get my Letter of Credit and Payment History requested on June 11, 2009 and promised to receive within 3-5 business days. Still waiting on these documents after numerous calls and waiting up to an hour. Employees will not direct my request to another level for help. This will be costly when Stream's service goes to month to month on July 2, because I cannot change without letter of credit, credit history or pay $400. deposit on new service. Never, Never, Never use Stream Energy!!!!!

Pros: None

Cons: Will not provide letter of credit or credit history

Wait, you're the expert.

If you've been to or used Stream Energy LTD, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review