Waters At Bluff Springs

★☆☆☆☆
  • 7707 Ih-35

    Austin, TX 78744

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About Waters At Bluff Springs

Hours
Mon - Fri 9:00 am - 6:00 pm, Sat 10:00 am - 5:00 pm

Real Estate

Real Estate
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I want to let the management of this apartment community know that customer service does count, especially in these days of social media and internet. Word of mouth is a powerful marketing tool and it can backfire on them, if they don't treat people in a fair and courteous manner.\r\n\r\nMy expereince at The Waters at Bluff Springs was so horrific that it has spurred me to this blogging campaign. While the apartments seem OK on the inside, please check into the crime rate of the 78744 zip code before you consider this place. In order to avoid a car break-in, you MUST rent a garage which are not adequate for the people who want them. Then, God-forbid you should have a complaint. The Asst. Manager, Amanda (whose previous job title was stripper) is hateful, unprofessional and unknowledgeable of Texas Property Code and the TAA Lease. She will eventually cause a massive law suite for Atlantic Housing Foundation. The manager sits back in her office and allows the assistant to run the property into the ground. My building became full of pot heads and meth freaks. The ""gangstas"" with their pit bulls were running rampant and there were homeless people living in the woods behind the bldgs, that would come into the property at night and steal things off of, and sleep on peoples patios. As a single person, I was so afraid to come home after dark. The management did nothing, except be rude everytime you would call or go in. Amanda even went onto my Facebook wall and posted hateful things to me. I am so lucky to be moving, but my fiasco didnt end there. After providing the appropriate written notice to vacate, Amanda started providing bad rental histories to all of the places I was trying to lease at. I had to go back to all of my previous apartments and have them provide my excellent history, before I found one that would accept me. I had to contact the President/CEO of Atlantic Housing Foundation and inform him of my difficulty just so I could get copies of my file and payment ledger. What a wreck!!!! This is the worst place on Earth to live and if you move here, you will quickly regret it.

0
★☆☆☆☆

I want to let the management of this apartment community know that customer service does count, especially in these days of social media and internet. Word of mouth is a powerful marketing tool and it can backfire on them, if they don't treat people in a fair and courteous manner.\r\n\r\nMy expereince at The Waters at Bluff Springs was so horrific that it has spurred me to this blogging campaign. While the apartments seem OK on the inside, please check into the crime rate of the 78744 zip code before you consider this place. In order to avoid a car break-in, you MUST rent a garage which are not adequate for the people who want them. Then, God-forbid you should have a complaint. The Asst. Manager, Amanda (whose previous job title was stripper) is hateful, unprofessional and unknowledgeable of Texas Property Code and the TAA Lease. She will eventually cause a massive law suite for Atlantic Housing Foundation. The manager sits back in her office and allows the assistant to run the property into the ground. My building became full of pot heads and meth freaks. The ""gangstas"" with their pit bulls were running rampant and there were homeless people living in the woods behind the bldgs, that would come into the property at night and steal things off of, and sleep on peoples patios. As a single person, I was so afraid to come home after dark. The management did nothing, except be rude everytime you would call or go in. Amanda even went onto my Facebook wall and posted hateful things to me. I am so lucky to be moving, but my fiasco didnt end there. After providing the appropriate written notice to vacate, Amanda started providing bad rental histories to all of the places I was trying to lease at. I had to go back to all of my previous apartments and have them provide my excellent history, before I found one that would accept me. I had to contact the President/CEO of Atlantic Housing Foundation and inform him of my difficulty just so I could get copies of my file and payment ledger. What a wreck!!!! This is the worst place on Earth to live and if you move here, you will quickly regret it.

 

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