Luxury Of Leather

★★★★★
  • 3211 Preston Rd Ste 12

    Frisco, TX 75034

    Map & Directions
  • 972-668-5199

About Luxury Of Leather

4.8 20
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We purchased a large sectional from Luxury of Leather. When it was delivered the leather didn't fit, very wrinkled and loose. I asked the delivery person if I could decline the delivery and he said no and suggested I take pictures. He said he would have the Customer Service Manager call me. The main portion of the sectional has been back and forth to the factory 3 times. Very poor construction. Each time they take it back it is worse than the time before and you live without your furniture for awhile. The actual comfort is much worse. They use straps rather than springs. We paid over $5,000 for this furniture and have provided Luxury of Leather several opportunities to work with us to make this right over the past three years, however they just keep making excuses and saying "We will have someone call you." and then no one ever does. So sad the item we bought from Luxury of Leather that was supposed to last a lifetime was dead on arrival.

1
★☆☆☆☆

We purchased a large sectional from Luxury of Leather. When it was delivered the leather didn't fit, very wrinkled and loose. I asked the delivery person if I could decline the delivery and he said no and suggested I take pictures. He said he would have the Customer Service Manager call me. The main portion of the sectional has been back and forth to the factory 3 times. Very poor construction. Each time they take it back it is worse than the time before and you live without your furniture for awhile. The actual comfort is much worse. They use straps rather than springs. We paid over $5,000 for this furniture and have provided Luxury of Leather several opportunities to work with us to make this right over the past three years, however they just keep making excuses and saying "We will have someone call you." and then no one ever does. So sad the item we bought from Luxury of Leather that was supposed to last a lifetime was dead on arrival.

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My wife and I walked in looking for a sofa and walked out with a full custom family room set. Andy, our salesperson, was incredible. He understood what we were generally looking for and started making suggestions. We ended up taking all of his suggestions and LOVE it. The furniture came out perfect!

The delivery was on time an professional, the sales process was easy, and all the people worked hard to make sure we had just the right furniture. Thanks Andy and team. Great job!

Mike and Michelle.

2
★★★★★

My wife and I walked in looking for a sofa and walked out with a full custom family room set. Andy, our salesperson, was incredible. He understood what we were generally looking for and started making suggestions. We ended up taking all of his suggestions and LOVE it. The furniture came out perfect!

The delivery was on time an professional, the sales process was easy, and all the people worked hard to make sure we had just the right furniture. Thanks Andy and team. Great job!

Mike and Michelle.

Pros: Great Staff - Excellent Prices

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We, as a couple, always seem to be in search of the impossible when it comes to furnishing our home. That was until we happened upon The Luxury of Leather store in Frisco. We were cheerfully greeted by salesman Andy Prichett and the rest was easy. Andy explained the process of customizing our furniture in detail without pressuring us to purchase. Therefore, we can honestly say , it was one of our best buying experiences ever! We got everything we were looking for without the hassle. Thank you Andy and team member Steve for your undivided attention to making sure everything is perfect. Your customer service is unparalleled!

2
★★★★★

We, as a couple, always seem to be in search of the impossible when it comes to furnishing our home. That was until we happened upon The Luxury of Leather store in Frisco. We were cheerfully greeted by salesman Andy Prichett and the rest was easy. Andy explained the process of customizing our furniture in detail without pressuring us to purchase. Therefore, we can honestly say , it was one of our best buying experiences ever! We got everything we were looking for without the hassle. Thank you Andy and team member Steve for your undivided attention to making sure everything is perfect. Your customer service is unparalleled!

Pros: awesome customer service

Cons: we should've found it sooner!

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We were in the market for a leather sectional and a side chair. We just happened into the Frisco "The Luxury of Leather" and so happy that we did. Andy Prichett was our sales rep and we immediately found the sectional we wanted and after telling Andy the amount that we could afford he worked to make it all happen. We went back later looking for a chair and he did wonders again. He made the whole buying experience a pleasure. He is definitely an asset to the store. We had a pickup date but had heard that it was going to rain. We contacted the store and Andy was off that day so Steve Carey contacted the warehouse for us and was able to arrange for us to pickup our new furniture a day early. I would recommend this store to anyone!!!!

2
★★★★★

We were in the market for a leather sectional and a side chair. We just happened into the Frisco "The Luxury of Leather" and so happy that we did. Andy Prichett was our sales rep and we immediately found the sectional we wanted and after telling Andy the amount that we could afford he worked to make it all happen. We went back later looking for a chair and he did wonders again. He made the whole buying experience a pleasure. He is definitely an asset to the store. We had a pickup date but had heard that it was going to rain. We contacted the store and Andy was off that day so Steve Carey contacted the warehouse for us and was able to arrange for us to pickup our new furniture a day early. I would recommend this store to anyone!!!!

Pros: Great service and price!

Cons: None

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Andy was the most pleasant sales person. Very friendly and could answer any question immediately. Initially i found a furniture set with a leather i really like but was outside of my price range. He worked hard to find a leather that I liked that would allow me to purchase the style I wanted without having to sacrifice or settle.

2
★★★★★

Andy was the most pleasant sales person. Very friendly and could answer any question immediately. Initially i found a furniture set with a leather i really like but was outside of my price range. He worked hard to find a leather that I liked that would allow me to purchase the style I wanted without having to sacrifice or settle.

Pros: No pressure...great product

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Was in the market for leather furniture, noticed LoL while driving by and decided to stop in for a look. I was warmly greeted by Andy Pritchett who allowed me free rein to look around and ask any questions. After a few quesitons, he showed me th showroom set-up (firm vs. soft cushions, incline options, discounted leather, customizable configurations, etc.) and worked with me to help assure I got exactly what I wanted at a fair price. The overall shopping experience was good, my furntiure was delivered on time, I am very pleased with the quality and style and hihgly reconmend anyone looking for leather to visit LoL - especially when Andy is there.

2
★★★★★

Was in the market for leather furniture, noticed LoL while driving by and decided to stop in for a look. I was warmly greeted by Andy Pritchett who allowed me free rein to look around and ask any questions. After a few quesitons, he showed me th showroom set-up (firm vs. soft cushions, incline options, discounted leather, customizable configurations, etc.) and worked with me to help assure I got exactly what I wanted at a fair price. The overall shopping experience was good, my furntiure was delivered on time, I am very pleased with the quality and style and hihgly reconmend anyone looking for leather to visit LoL - especially when Andy is there.

Pros: Great customer service and quality furniture

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I am an extremely picky shopper. I often do not trust salespeople and I always verify what they say. Having shopped at competitor stores and exhausting search engines for the best deals, I finally found rest and peace with Luxury of Leather. Kudos to Andy P. for not selling the brand, but the quality, features, and benefits of buying their leather vs. competitors. He really knows the product and doesn't "have to get back with you" when you have a question. It made me feel comfortable enough with him and the company to purchase our living room set that night (although we did go to dinner to discuss prior). I highly recommend buying from Andy; you will not be disappointed. We love our furniture!

2
★★★★★

I am an extremely picky shopper. I often do not trust salespeople and I always verify what they say. Having shopped at competitor stores and exhausting search engines for the best deals, I finally found rest and peace with Luxury of Leather. Kudos to Andy P. for not selling the brand, but the quality, features, and benefits of buying their leather vs. competitors. He really knows the product and doesn't "have to get back with you" when you have a question. It made me feel comfortable enough with him and the company to purchase our living room set that night (although we did go to dinner to discuss prior). I highly recommend buying from Andy; you will not be disappointed. We love our furniture!

Pros: Quality, Value, Service, Warranty, and Price are unmatched

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Not to beat a dead horse. But Andy Pritchett really helped seal the deal for us. My wife and I hate salesmen...in fact we'd buy something online before we'd confront a salesmen. That being said we loved the couch and loveseat we got from Luxury of Leather. The difference you ask? Well Luxury of Leather goes out of its way to do everything for the customer. Everything is fully customizable, they let you take home a hide of leather your couch will be made from to make sure it's what you want, and the list goes on. When we need more leather furniture we will be going back.

2
★★★★★

Not to beat a dead horse. But Andy Pritchett really helped seal the deal for us. My wife and I hate salesmen...in fact we'd buy something online before we'd confront a salesmen. That being said we loved the couch and loveseat we got from Luxury of Leather. The difference you ask? Well Luxury of Leather goes out of its way to do everything for the customer. Everything is fully customizable, they let you take home a hide of leather your couch will be made from to make sure it's what you want, and the list goes on. When we need more leather furniture we will be going back.

Pros: Get to evaluate the leather lot your couch will be made from

Cons: Can't think of any

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Andy the salesman was soooo nice and helpful and just a pleasure to work with. My husband loves his new recliner and the leather is incredible!!

2
★★★★★

Andy the salesman was soooo nice and helpful and just a pleasure to work with. My husband loves his new recliner and the leather is incredible!!

Pros: awesome choices

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We purchased our sofa and 2 recliner rockers from Andy Pritchett and he was the perfect salesman. Andy was patient and understanding of our needs and worked with us to make certain we were happy and satisfied customers. We absolutely love our sofa and recliners and receive many compliments on the workmanship, style and comfort. If there were more salespeople as considerate as The Luxury of Leather's Andy Pritchett, there would be fewer stores going out of business! Keep up the good work, Andy. You are the greatest!! Thanks for all your help!

2
★★★★★

We purchased our sofa and 2 recliner rockers from Andy Pritchett and he was the perfect salesman. Andy was patient and understanding of our needs and worked with us to make certain we were happy and satisfied customers. We absolutely love our sofa and recliners and receive many compliments on the workmanship, style and comfort. If there were more salespeople as considerate as The Luxury of Leather's Andy Pritchett, there would be fewer stores going out of business! Keep up the good work, Andy. You are the greatest!! Thanks for all your help!

Pros: Good quality merchandise, made locally

Cons: cost, but ultimately, worth every penny

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Andy Pritchett helped us through the selection process with ease. They did not have enough of the leather in stock that we selected for them to build our sofa, loveseat, chair and ottoman. But within a few days Andy had us a complete hide that we could take home to verify color, etc. Returned sample and furniture was ready in less than two weeks. Do yourselves a favor and go to their website, www.theluxuryofleather, and do some research before you go in. Try their room planner software. You'll understand the quality of their product and then if you still have questions or concerns, Andy will be there for you.

2
★★★★★

Andy Pritchett helped us through the selection process with ease. They did not have enough of the leather in stock that we selected for them to build our sofa, loveseat, chair and ottoman. But within a few days Andy had us a complete hide that we could take home to verify color, etc. Returned sample and furniture was ready in less than two weeks. Do yourselves a favor and go to their website, www.theluxuryofleather, and do some research before you go in. Try their room planner software. You'll understand the quality of their product and then if you still have questions or concerns, Andy will be there for you.

Pros: No pressure sales. Great Selection.

Cons: None

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We decided we wanted a leather sofa and Luxury of Leather was having a sale. It was the first time I had been in the store and wasn't sure how the processed worked. Andy Prichett was my salesman and was very helpful. He explained everything from the best leather for my two kids and dogs to my choices in firmness in the cushions. I had no idea I could choose how soft or firm the cushions would be! After getting a quote from Luxury of Leather, I went to another store that we have bought quite a bit of furniture from to compare prices and sofas. In the end, Luxury of Leather had the best price and it was exactly what I wanted. I would recommend Luxury of Leather to anyone looking for a leather sofa.

2
★★★★★

We decided we wanted a leather sofa and Luxury of Leather was having a sale. It was the first time I had been in the store and wasn't sure how the processed worked. Andy Prichett was my salesman and was very helpful. He explained everything from the best leather for my two kids and dogs to my choices in firmness in the cushions. I had no idea I could choose how soft or firm the cushions would be! After getting a quote from Luxury of Leather, I went to another store that we have bought quite a bit of furniture from to compare prices and sofas. In the end, Luxury of Leather had the best price and it was exactly what I wanted. I would recommend Luxury of Leather to anyone looking for a leather sofa.

Pros: I customized the entire thing!

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We bought seven theatre chairs four years ago and decided to add one more chair. L of L was able to not only get a perfect match of the leather but was also able to retrofit the line of chairs with the added one for a perfect look. We have received wonderful service from the sales person, Steve, right until the final installation. Kevin was instrumental in suggesting the repadding of our existing seats to eliminate the few wrinkles in the leather from wear and tear, Tommy Gonzales offered assistance with the placement and design consulting to insure that the new chair look exactly like the seven existing chairs. I have referred my neighbors to the L of L and they are thrilled with their purchase as well. Highly reccommend this retailer!

2
★★★★★

We bought seven theatre chairs four years ago and decided to add one more chair. L of L was able to not only get a perfect match of the leather but was also able to retrofit the line of chairs with the added one for a perfect look. We have received wonderful service from the sales person, Steve, right until the final installation. Kevin was instrumental in suggesting the repadding of our existing seats to eliminate the few wrinkles in the leather from wear and tear, Tommy Gonzales offered assistance with the placement and design consulting to insure that the new chair look exactly like the seven existing chairs. I have referred my neighbors to the L of L and they are thrilled with their purchase as well. Highly reccommend this retailer!

Pros: Awesome furniture, Fabulous Customer Service

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Our first family room set was purchased about 7 years ago from the Luxury of Leather. Although it still looked practically new (with four roudy boys on them ALL the time) I decided it was time to start the "redo". After looking EVERYWHERE, I found myself back at the Luxury of Leather. While I have bought from the store on 2 other occasions (both with great satisfaction), this one will be the one I remember the most.

Our salesman, Andy Prichett, was absolutely awesome. I am somewhat "picky", and he was so patient with me. He helped me match the rug and fabric that was going in the room with the perfect leather swatch. I did do a leather approval once the leather came in, and it was perfect. We have had our new furniture for about a week, and we absolutely LOVE it!!

2
★★★★★

Our first family room set was purchased about 7 years ago from the Luxury of Leather. Although it still looked practically new (with four roudy boys on them ALL the time) I decided it was time to start the "redo". After looking EVERYWHERE, I found myself back at the Luxury of Leather. While I have bought from the store on 2 other occasions (both with great satisfaction), this one will be the one I remember the most.

Our salesman, Andy Prichett, was absolutely awesome. I am somewhat "picky", and he was so patient with me. He helped me match the rug and fabric that was going in the room with the perfect leather swatch. I did do a leather approval once the leather came in, and it was perfect. We have had our new furniture for about a week, and we absolutely LOVE it!!

Pros: styles and colors

Cons: $$$-but worth it

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My husband and I just moved into a townhome from a different city. We wanted large, comfortable leather couches that we could keep for a long time, with beautiful color, and unique design.

We drove through frisco looking for furniture stores, and happened to pass a sign for "Luxury of Leather", which we almost passed by because we thought it was a leather coat/wallet store. Boy were we wrong!

We were blown away by the plethora of leather hides hanging on the walls, in different colors, textures, and prices. We spent about 8 hours trying to design the perfect couches for our place, and Andy Pritchett never gave up on us. He was there with us every step of the way, running numbers and figures, even drawing up designs to illustrate how they would look in our living room in real life.

The furniture was delivered on time, and the men who delivered the couches were extremely polite, even though they had 3 flights of narrow stairs to push and pull these huge couches up to the living room. No complaints, just fast and accurate work, not a scratch on the couches.

The result was amazing. The smell, look, and feel was just what we wanted and more. I am so happy I stumbled upon this wonderful store that enabled me to personally build and choose my own leather couches. Thank you Luxury of Leather! Steve and Andy are the best!!

2
★★★★★

My husband and I just moved into a townhome from a different city. We wanted large, comfortable leather couches that we could keep for a long time, with beautiful color, and unique design.

We drove through frisco looking for furniture stores, and happened to pass a sign for "Luxury of Leather", which we almost passed by because we thought it was a leather coat/wallet store. Boy were we wrong!

We were blown away by the plethora of leather hides hanging on the walls, in different colors, textures, and prices. We spent about 8 hours trying to design the perfect couches for our place, and Andy Pritchett never gave up on us. He was there with us every step of the way, running numbers and figures, even drawing up designs to illustrate how they would look in our living room in real life.

The furniture was delivered on time, and the men who delivered the couches were extremely polite, even though they had 3 flights of narrow stairs to push and pull these huge couches up to the living room. No complaints, just fast and accurate work, not a scratch on the couches.

The result was amazing. The smell, look, and feel was just what we wanted and more. I am so happy I stumbled upon this wonderful store that enabled me to personally build and choose my own leather couches. Thank you Luxury of Leather! Steve and Andy are the best!!

Pros: Amazing choices for custom-built leather furniture

Cons: "Furniture" needs to be somewhere on the store's name

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We were shopping for new furniture that "fit" us. We wanted a big leather couch (long and wide) and loveseat. We were tired of furniture that is built for European size houses and small people. We were able to make our couch 1 foot longer and a few inches wider.
Luxury of Leather prices you "out the door", Andy quotes you tax and everything included so you don't have to add this or that in your head.
Andy also suggested the leather approval, which is where they actually give you a whole hide to take home to make sure it matches before they build it. Who else does that???
It is amazing how well the leather matches some existing furniture pieces we already had. I asked about Luxury of Leather on another message board I am a member of in Frisco, and at least 10 people commented how well they liked their furniture over the years. They all had kids and pets, etc. So far, we love it!
My husband is just so happy he can actually stretch out on his couch!

2
★★★★★

We were shopping for new furniture that "fit" us. We wanted a big leather couch (long and wide) and loveseat. We were tired of furniture that is built for European size houses and small people. We were able to make our couch 1 foot longer and a few inches wider.
Luxury of Leather prices you "out the door", Andy quotes you tax and everything included so you don't have to add this or that in your head.
Andy also suggested the leather approval, which is where they actually give you a whole hide to take home to make sure it matches before they build it. Who else does that???
It is amazing how well the leather matches some existing furniture pieces we already had. I asked about Luxury of Leather on another message board I am a member of in Frisco, and at least 10 people commented how well they liked their furniture over the years. They all had kids and pets, etc. So far, we love it!
My husband is just so happy he can actually stretch out on his couch!

Pros: ability to design your own furniture

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We had been looking for a leather sectional for our game room for a few months without any contenders. We could always find a few things we liked, but never the whole package.

We happened into the Luxury of Leather in Frisco and immediately felt like we were in the right place. We're pretty tough to please, but Andy was a pleasure to work with.

We made our choice and then Andy came to our house and measured the space to make sure everything would fit perfectly, before it was built. We found out the center part of the sectional was going to be a little too long, so we decided to cut it down by 3 inches. You can't get that kind of custom fit at just any store!

Yes, you'll pay a little more. We waited a long time saving up, but it's totally worth it! We were also pleased that all of their products are produced at their warehouse right here in Carrollton.

We LOVE our new sectional. Couldn't be more pleased with the product or the service.

2
★★★★★

We had been looking for a leather sectional for our game room for a few months without any contenders. We could always find a few things we liked, but never the whole package.

We happened into the Luxury of Leather in Frisco and immediately felt like we were in the right place. We're pretty tough to please, but Andy was a pleasure to work with.

We made our choice and then Andy came to our house and measured the space to make sure everything would fit perfectly, before it was built. We found out the center part of the sectional was going to be a little too long, so we decided to cut it down by 3 inches. You can't get that kind of custom fit at just any store!

Yes, you'll pay a little more. We waited a long time saving up, but it's totally worth it! We were also pleased that all of their products are produced at their warehouse right here in Carrollton.

We LOVE our new sectional. Couldn't be more pleased with the product or the service.

Pros: Limitless options, friendly service

Cons: None

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I looked every where to find 3 media room seats and a matching leather reclining sofa with no luck untill I found Luxury of Leather. I was able to pick the leather color, sofa and media room seats that would fit my room.

The service from the salesman Andy Prichett was second to none. Andy took the time to take us through every step of the process making sure we were completely comfortable with our purchase.

2
★★★★★

I looked every where to find 3 media room seats and a matching leather reclining sofa with no luck untill I found Luxury of Leather. I was able to pick the leather color, sofa and media room seats that would fit my room.

The service from the salesman Andy Prichett was second to none. Andy took the time to take us through every step of the process making sure we were completely comfortable with our purchase.

Pros: Ability to pick my own leather

Cons: None

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The salesman, Andy that worked with us in the purchase of our beautiful sofa was extremely courteous and helpful, and made the buying experience easy and enjoyable. Our sofa was delivered when he said that it would be, he did the leather approval for us and it matches exactly to our two leather chairs and we are very pleased.

2
★★★★★

The salesman, Andy that worked with us in the purchase of our beautiful sofa was extremely courteous and helpful, and made the buying experience easy and enjoyable. Our sofa was delivered when he said that it would be, he did the leather approval for us and it matches exactly to our two leather chairs and we are very pleased.

Pros: Very friendly and knowledgeable staff

Cons: None

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Bought a couch here recently and am blown away with the product. Custom made couch with excellent build quality, all locally made (not in China!) Salesman was Andy Prichett, cut me a great deal and was very helpful in picking out all the comfort levels and leather choices.

You'll pay more for your sofa here than say Bassett or Rooms to Go, but you're not going to find a better quality sofa at any of the other stores, and their 5 year warranty is phenomenal.

2
★★★★★

Bought a couch here recently and am blown away with the product. Custom made couch with excellent build quality, all locally made (not in China!) Salesman was Andy Prichett, cut me a great deal and was very helpful in picking out all the comfort levels and leather choices.

You'll pay more for your sofa here than say Bassett or Rooms to Go, but you're not going to find a better quality sofa at any of the other stores, and their 5 year warranty is phenomenal.

Pros: impeccible service and product

Cons: price

 

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