The Club At Tranquility Lake

★★☆☆☆
  • 2800 Tranquility Lake Blvd

    Pearland, TX 77584

    Map & Directions
  • 281-412-2112

About The Club At Tranquility Lake

Hours
Sun 1pm-5pm

Real Estate

Real Estate
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This is a horrid place with horrid management. DO NOT MOVE HERE! The dumpsters stay overflowing, the crime is rampant, the parking is RIDICULOUS, and there is BEDBUGS in the units that they will not deal with!
PLEASE MOVE SOMEWHERE ELSE!!!!

0
★☆☆☆☆

This is a horrid place with horrid management. DO NOT MOVE HERE! The dumpsters stay overflowing, the crime is rampant, the parking is RIDICULOUS, and there is BEDBUGS in the units that they will not deal with!
PLEASE MOVE SOMEWHERE ELSE!!!!

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The customer service here is horrible and the management staff handles things very very very poorly. i have had a number of confrontations with the manager kristen and i have heard from a number of other residents who have complained about her, she is extremely rude and doesnt care anything about the quality of customer service she gives to the residents. The other leasing consultants are no different. Aside from the rudeness, they surprise you with new rules with no notification and hidden fees almost everytime you turn around, when you confront them about it they tell you the same statment over and over again " i know a number of residents that are in the same situation as you so if i help you out then i will have to do it for everybody" it doesnt justify their ignorance, in fact they are liars. i wont refer anyone to this property and i feel sorry for whoever is about to move in or who is even considering becoming a future resident at this apartment .

0
★☆☆☆☆

The customer service here is horrible and the management staff handles things very very very poorly. i have had a number of confrontations with the manager kristen and i have heard from a number of other residents who have complained about her, she is extremely rude and doesnt care anything about the quality of customer service she gives to the residents. The other leasing consultants are no different. Aside from the rudeness, they surprise you with new rules with no notification and hidden fees almost everytime you turn around, when you confront them about it they tell you the same statment over and over again " i know a number of residents that are in the same situation as you so if i help you out then i will have to do it for everybody" it doesnt justify their ignorance, in fact they are liars. i wont refer anyone to this property and i feel sorry for whoever is about to move in or who is even considering becoming a future resident at this apartment .

.

I love the new staff they hired. recommend it to everyone! :)

2
★★★★★

I love the new staff they hired. recommend it to everyone! :)

Pros: everything

Cons: needs elevators!

 

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