United Tows Llc

★★☆☆☆
  • 7054 S Central Expy

    Dallas, TX 75216

    Map & Directions
  • 214-309-9100

About United Tows Llc

Hours
Daily 12pm-12am

Automotive

Automotive
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My truck was towed during the World Series a while back so I goggled the company and found this site, after reading the complaints about this company I've decided I must be the only guilty mf around. The fact is, being a hick from the sticks, I parked my truck in the wrong lot of the bar I was visiting down on Greenville. It got towed, I could whine, complain, and make up crap that's not true, but it would do me no good. The fact is, I have no one to blame but my self.

I was treated fine at the window when I went for my truck and there was nothing missing nor damaged.

I would think if you live in the metroplex you would have since enough to know about parking rules. I didn't but I do now.

1
★★★☆☆

My truck was towed during the World Series a while back so I goggled the company and found this site, after reading the complaints about this company I've decided I must be the only guilty mf around. The fact is, being a hick from the sticks, I parked my truck in the wrong lot of the bar I was visiting down on Greenville. It got towed, I could whine, complain, and make up crap that's not true, but it would do me no good. The fact is, I have no one to blame but my self.

I was treated fine at the window when I went for my truck and there was nothing missing nor damaged.

I would think if you live in the metroplex you would have since enough to know about parking rules. I didn't but I do now.

.

It was 1;30 in the morning and i dropped off a friend at woodside apt after going out to have some fun . I parked in a vacant spot in front of her apt. there was 10or so other parking spots that was not taken so i didnt see a prob.My truck was parked for about 10 min as i walk her in because of how late it was and the area is not SAFE at night ! The parking spots were not marked .I came out side to get into my truck to leave and it was gone! Some one stole it i thought! but at the same time my friend came out side and said that she got a text from a friend that lives in the apt and she seen my truck being towed !

We went to the impound where it was at and paid 190.00 to get it out! I made it 1/8 of a mile down the road before my truck broke down!

There was no damage to the body so i didnt think twice about leaving the impound that night . Plus it was 4 in the morning and i had to work the next day .

I called united the next morning about 7 oclk after i relized that the front end and frame was damaged. The lady said to bad!!!!You left with out filling out a claim report so we are not payin for it! The truck ran great till there sneaky ass tow driver stole my truck!

Iv asked to talk to the driver ....they said NO! I asked them to talk to the driver and see if something happend and they told me NO! She said get three estaments and we will see what we can do. I hafta have it towed from shop to shop and pay to have a estament done three times

So.......now i have no ride and have spent 700.00 out of pocket just so they can think about fixing my truck.

I spoke to the manager at united today and her argument was.....its old any way

Yea its a classic dummy and i have spent a lot of time fixing and restoreing it! Its a 1983 Chevey c-20 long bed 3/4 ton and its my pride and joy! The truck is not drivable at all ,but before they picked it up i wouldnt be scared to drive 1000 miles downt the road in it. It would just drink alot of gas because of the 350 4 bolt main and the turbo 400 trans thats in it

0
★☆☆☆☆

It was 1;30 in the morning and i dropped off a friend at woodside apt after going out to have some fun . I parked in a vacant spot in front of her apt. there was 10or so other parking spots that was not taken so i didnt see a prob.My truck was parked for about 10 min as i walk her in because of how late it was and the area is not SAFE at night ! The parking spots were not marked .I came out side to get into my truck to leave and it was gone! Some one stole it i thought! but at the same time my friend came out side and said that she got a text from a friend that lives in the apt and she seen my truck being towed !

We went to the impound where it was at and paid 190.00 to get it out! I made it 1/8 of a mile down the road before my truck broke down!

There was no damage to the body so i didnt think twice about leaving the impound that night . Plus it was 4 in the morning and i had to work the next day .

I called united the next morning about 7 oclk after i relized that the front end and frame was damaged. The lady said to bad!!!!You left with out filling out a claim report so we are not payin for it! The truck ran great till there sneaky ass tow driver stole my truck!

Iv asked to talk to the driver ....they said NO! I asked them to talk to the driver and see if something happend and they told me NO! She said get three estaments and we will see what we can do. I hafta have it towed from shop to shop and pay to have a estament done three times

So.......now i have no ride and have spent 700.00 out of pocket just so they can think about fixing my truck.

I spoke to the manager at united today and her argument was.....its old any way

Yea its a classic dummy and i have spent a lot of time fixing and restoreing it! Its a 1983 Chevey c-20 long bed 3/4 ton and its my pride and joy! The truck is not drivable at all ,but before they picked it up i wouldnt be scared to drive 1000 miles downt the road in it. It would just drink alot of gas because of the 350 4 bolt main and the turbo 400 trans thats in it

.

Same story as the rest.

My vehicle was illegally towed. I have filed a complaint against United Tows LLC with the Texas Department of Licensing and Regulation and hope to have their license to operate revoked due to their illegal business practices. I encourage you all with similar experiences do the same.

www.license.state.tx.us/

0
★☆☆☆☆

Same story as the rest.

My vehicle was illegally towed. I have filed a complaint against United Tows LLC with the Texas Department of Licensing and Regulation and hope to have their license to operate revoked due to their illegal business practices. I encourage you all with similar experiences do the same.

www.license.state.tx.us/

.

Shame on you United and Sandra for authorizing your driver to pick up a vehicle in an apt. complex. The vehicle was parked in a space...with huge magnetic signs saying "Meals on Wheels"., it was there no more than 15 mins...delivering to home-bound elderly when your driver saw it with no "resident" sticker. The driver called you about it, Sandra, to ask if he should tow it (being it was a Meals on Wheels vehicle). YOU said TOW IT!!!! That vehicle is owned by two retirees. They have delivered M.O.W. for TEN YEARS with no problem.
SHAME ON YOU UNITED TOWING and SANDRA.

0
★☆☆☆☆

Shame on you United and Sandra for authorizing your driver to pick up a vehicle in an apt. complex. The vehicle was parked in a space...with huge magnetic signs saying "Meals on Wheels"., it was there no more than 15 mins...delivering to home-bound elderly when your driver saw it with no "resident" sticker. The driver called you about it, Sandra, to ask if he should tow it (being it was a Meals on Wheels vehicle). YOU said TOW IT!!!! That vehicle is owned by two retirees. They have delivered M.O.W. for TEN YEARS with no problem.
SHAME ON YOU UNITED TOWING and SANDRA.

Cons: Heartless

.

I had just purchased a brand new 46" Samsung LED TV (msrp $2499) and afterwards went to go get a cup of coffee. Upon walking out of the coffee shop I saw my car was being towed. I showed the driver (David Retana #2329) the TV in the back an asked if I could get it out. I was told I couldn't remove and of my belongings from the car. When I arrived at the tow lot an hour later, the TV was gone from my car. United Tow claims no one entered my car once it got on the lot... think it's possible David might have taken a pit stop before he got there? Absolute nightmare to deal with, unfriendly and short staff, never called me back. I am currently pursuing all available legal remedies against Mr. Retana and United Tow LLC.

0
★☆☆☆☆

I had just purchased a brand new 46" Samsung LED TV (msrp $2499) and afterwards went to go get a cup of coffee. Upon walking out of the coffee shop I saw my car was being towed. I showed the driver (David Retana #2329) the TV in the back an asked if I could get it out. I was told I couldn't remove and of my belongings from the car. When I arrived at the tow lot an hour later, the TV was gone from my car. United Tow claims no one entered my car once it got on the lot... think it's possible David might have taken a pit stop before he got there? Absolute nightmare to deal with, unfriendly and short staff, never called me back. I am currently pursuing all available legal remedies against Mr. Retana and United Tow LLC.

Cons: um.. getting your belongings stolen

.

On Monday November 30, 2009 at around 8:45 am I parked my car in the parking lot of McDonalds located at 3802 Gaston Ave, Dallas TX 75246 owned by Karen Skiner whom also owns the parking lot at this location as well. This parking lot is also shared with the little restaurant called Sweet Sue which I went inside to place a carry out order, at 8:57 am a man that was parked on the street came inside to let me know that a tow truck had just taken my car out of the lot and they were driving down the street with my car sideways almost using 2 lanes of traffic. The manager of McDonalds let the security know as well as United Tows to wave the 174.00 they wanted to charge me for towing.
My car will not go into neutral unless they have a key, so they jimmied my door open and broke the panel on my door, scratched the inside of the door and the bottom of my car and dragged it, not in neutral to their tow yard 12 miles away.
Why hire security for your business to screw your customers. lie and steel, and breaking and entering if your not getting paid, how do you justify that part of your payroll?!

2
★★★★★

On Monday November 30, 2009 at around 8:45 am I parked my car in the parking lot of McDonalds located at 3802 Gaston Ave, Dallas TX 75246 owned by Karen Skiner whom also owns the parking lot at this location as well. This parking lot is also shared with the little restaurant called Sweet Sue which I went inside to place a carry out order, at 8:57 am a man that was parked on the street came inside to let me know that a tow truck had just taken my car out of the lot and they were driving down the street with my car sideways almost using 2 lanes of traffic. The manager of McDonalds let the security know as well as United Tows to wave the 174.00 they wanted to charge me for towing.
My car will not go into neutral unless they have a key, so they jimmied my door open and broke the panel on my door, scratched the inside of the door and the bottom of my car and dragged it, not in neutral to their tow yard 12 miles away.
Why hire security for your business to screw your customers. lie and steel, and breaking and entering if your not getting paid, how do you justify that part of your payroll?!

Pros: best joke in town

Cons: TOWING CARS/ VANDALISIM / BREAKING AN ENTERING

.

My car was parked legally with a permit tag in my apartment complex lot. These thieves came in the middle of the night and stole it and held it for an exorbitant ransom. They were rude and unhelpful on the phone. All towing companies are slimebags, but these are the worst I have ever dealt with.

0
★☆☆☆☆

My car was parked legally with a permit tag in my apartment complex lot. These thieves came in the middle of the night and stole it and held it for an exorbitant ransom. They were rude and unhelpful on the phone. All towing companies are slimebags, but these are the worst I have ever dealt with.

Pros: none

Cons: thieves, rude, dishonest

 

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