This spa has what is take to provide great customer service. The day of my appointment is was raining and the manager called me on my cell to let her know when I arrived. So that she could walk me to the front door with an umbrella. I could not believe the personalized attention that I received. Once inside, I was amazed by the beautifully decorated facility. I first enjoyed the Far infrared sauna then a shower then off to the best massage ever by Janice. I also love the convenience of purchasing gift certificates just by designing and printing it right off my computer.