Waterstone Apartments

★☆☆☆☆
  • 420 W Slaughter Ln

    Austin, TX 78748

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About Waterstone Apartments

Hours
Sun 12pm-5pm, Mon-Fri 9am-6pm, Sat 10am-5pm

Real Estate

Real Estate
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After I left Waterstone, they charged me rent for an extra week ($100 which came out of my deposit) and claimed I didn't move out on the agreed date. \nI contacted the leasing office 9 times over the course of 3 weeks and not ONCE did anyone return my phone calls, even after assuring me ""it's a slow day today, I'll DEFINITELY be contacting you this afternoon after I get this figured out"". Only 2 of the employees had been there since I moved in, the other 4 were all new and claimed they didn't have proof that I actually did move out on the scheduled date and because of that I was out of luck. I even offered flight details showing I was out of state on a trip the day they claimed I was still living there! I am COMPLETELY disgusted with their professionalism, knowledge and service all together! I don't recommend this apartment to ANYONE!

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★☆☆☆☆

After I left Waterstone, they charged me rent for an extra week ($100 which came out of my deposit) and claimed I didn't move out on the agreed date. \nI contacted the leasing office 9 times over the course of 3 weeks and not ONCE did anyone return my phone calls, even after assuring me ""it's a slow day today, I'll DEFINITELY be contacting you this afternoon after I get this figured out"". Only 2 of the employees had been there since I moved in, the other 4 were all new and claimed they didn't have proof that I actually did move out on the scheduled date and because of that I was out of luck. I even offered flight details showing I was out of state on a trip the day they claimed I was still living there! I am COMPLETELY disgusted with their professionalism, knowledge and service all together! I don't recommend this apartment to ANYONE!

 

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