Ajax Plumbing

★★☆☆☆

About Ajax Plumbing

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2.0 4
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I lease a home in Arlington, Texas and my property owner has a warranty company. For the past year, the kitchen faucet has been acting up, one day it finally fell into the sink. Ajax was contacted after the first plumbing company failed to call to schedule an appointment. After six days of having a faucet that did not work, they finally showed up. The guy banged around for a good thirty minutes, and accused me of breaking the faucet, by putting it back together wrong. I had never done any repairs to it, so I informed him that it was not me or my husband. He then explained that I needed a new faucet and that it would take a week to get one "in". I was floored, I guess plumbers do not come prepared. I called the office, got the lady and she said she would check with him and call me "right back". That was five days ago. Today I am on 11 days with no faucet. They do not answer the phone, or return calls. My advice NEVER use them. At this point, I may never get my faucet repaired. I guess I will just have to hang on to my massive rent payment, maybe that will get some action.

1
★☆☆☆☆

I lease a home in Arlington, Texas and my property owner has a warranty company. For the past year, the kitchen faucet has been acting up, one day it finally fell into the sink. Ajax was contacted after the first plumbing company failed to call to schedule an appointment. After six days of having a faucet that did not work, they finally showed up. The guy banged around for a good thirty minutes, and accused me of breaking the faucet, by putting it back together wrong. I had never done any repairs to it, so I informed him that it was not me or my husband. He then explained that I needed a new faucet and that it would take a week to get one "in". I was floored, I guess plumbers do not come prepared. I called the office, got the lady and she said she would check with him and call me "right back". That was five days ago. Today I am on 11 days with no faucet. They do not answer the phone, or return calls. My advice NEVER use them. At this point, I may never get my faucet repaired. I guess I will just have to hang on to my massive rent payment, maybe that will get some action.

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A DISASTER TO DEAL WITH.
These crooks were hired by my warranty company to replace my water heater. The tech that went out told me I needed more work to bring my water heater closet to compliance. After calling the Inspections Dept. in Carrollton Texas and going thru the list on their website I found out there was 3 out of the 6 items that I didn't need.
I attempted several times to contact them to have the estimate adjusted but I was rudely told by the rude lady that they would not adjust. She told me she would have the owner contact me but it has never happened, My warranty company said their only responsibility was having it replaced.They do not understand they sent a dishonest plumber to my home. At this time I feel I am held hostage between a warranty company that will not send a honest plumber and a plumber that will not show up without charging me extra for things I don't need.
Ajax Plumbing has a number that has been disconnected and another number that goes unanswered.I have made at least 15 calls to this company,I would not recommend this company to anyone. They are so dishonest they will not answer there telephone.
They are doing business out of a residental address. If searched their address comes up in a residental area in Carrollton Texas.
STAY AWAY FROM AJAX PLUMBING DOING BUSINESS OUT OF CARROLLTON TEXAS.
I have spoke to other plumbing companies in this area and they have confirmed I do not need the extras that AJAX is trying to charge me.

1
★☆☆☆☆

A DISASTER TO DEAL WITH.
These crooks were hired by my warranty company to replace my water heater. The tech that went out told me I needed more work to bring my water heater closet to compliance. After calling the Inspections Dept. in Carrollton Texas and going thru the list on their website I found out there was 3 out of the 6 items that I didn't need.
I attempted several times to contact them to have the estimate adjusted but I was rudely told by the rude lady that they would not adjust. She told me she would have the owner contact me but it has never happened, My warranty company said their only responsibility was having it replaced.They do not understand they sent a dishonest plumber to my home. At this time I feel I am held hostage between a warranty company that will not send a honest plumber and a plumber that will not show up without charging me extra for things I don't need.
Ajax Plumbing has a number that has been disconnected and another number that goes unanswered.I have made at least 15 calls to this company,I would not recommend this company to anyone. They are so dishonest they will not answer there telephone.
They are doing business out of a residental address. If searched their address comes up in a residental area in Carrollton Texas.
STAY AWAY FROM AJAX PLUMBING DOING BUSINESS OUT OF CARROLLTON TEXAS.
I have spoke to other plumbing companies in this area and they have confirmed I do not need the extras that AJAX is trying to charge me.

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I had something blocking my hot water in the shower. We called them. A white guy about 30-35 came in. He opened the cartridge and tried to flush out whatever was blocking. Nothing came out. He told me that he would have to smash the wall to reach the water lines.
I told him no he would not have to do that. He got really angry and told me he had "15 years of experience and I knew nothing about plumbing!"

Well he is wrong. I have seen people get to the water lines after removing the whole cartridge as that cartridge reaches the water lines. It is less then 10 minutes job.

But this rude man would not listen and grew menacing! I was taken aback by his rudeness and behavior.

I also realized he wanted to make "extra money" as breaking a hole in the wall would be a lot of work.

These people are extremely rude and unpleasant.

And they still charged us for the undone work. And yes, I called their 972 number to complain and the lady that picked up the phone was extremely rude too. I explained to her what I have seen other plumbers do on the same type of shower I have and She began to raise her voice and started getting nasty. She said this plumber named Ben who came has 10 years of experience then She said he has 15 years of experience and he knows everything! And that his opinion is Final. Really rude, nasty people.

We would not be dealing with these rude people anymore.

1
★☆☆☆☆

I had something blocking my hot water in the shower. We called them. A white guy about 30-35 came in. He opened the cartridge and tried to flush out whatever was blocking. Nothing came out. He told me that he would have to smash the wall to reach the water lines.
I told him no he would not have to do that. He got really angry and told me he had "15 years of experience and I knew nothing about plumbing!"

Well he is wrong. I have seen people get to the water lines after removing the whole cartridge as that cartridge reaches the water lines. It is less then 10 minutes job.

But this rude man would not listen and grew menacing! I was taken aback by his rudeness and behavior.

I also realized he wanted to make "extra money" as breaking a hole in the wall would be a lot of work.

These people are extremely rude and unpleasant.

And they still charged us for the undone work. And yes, I called their 972 number to complain and the lady that picked up the phone was extremely rude too. I explained to her what I have seen other plumbers do on the same type of shower I have and She began to raise her voice and started getting nasty. She said this plumber named Ben who came has 10 years of experience then She said he has 15 years of experience and he knows everything! And that his opinion is Final. Really rude, nasty people.

We would not be dealing with these rude people anymore.

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This company really saved the day! We had a back-up into the house and they found the problem in our main line and were able to diagnose the problem quickly. It turned out to be a major issue and we needed to have the line dug up and repaired. The did a stop-gap repair to give us some time to call around for estimates, long story short, we went back to them to have it done. The work was done on time and correctly - passed inspection 1st time. Ben Simmons was truly a great service provider.

5
★★★★★

This company really saved the day! We had a back-up into the house and they found the problem in our main line and were able to diagnose the problem quickly. It turned out to be a major issue and we needed to have the line dug up and repaired. The did a stop-gap repair to give us some time to call around for estimates, long story short, we went back to them to have it done. The work was done on time and correctly - passed inspection 1st time. Ben Simmons was truly a great service provider.

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