Waltz International

★☆☆☆☆

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i went today to waltz in Cielo Vista Mall in El Paso Texas...i had the WORSE experience ever!!!...a member of my family was discriminated by an employee there named Aida; who was rude, interruped everytime we tried to give her feedback of her horrible customer service skills, i have to admit it...she made me loose it...i wanted pull her hair so badly!!...luckly i was able to calm down and asked aida to provide me with an email address where i could address my disatisfaction with her service and all she gave was an incomplete maiIing address.

I dont justify my behavior but she didnt help to take the bad taste of her customer service out of our mouths but she made it worse...i like buying at Waltz, and i wont stop doing it because of a sad person but i would like for the management at Waltz to consider to train the employees in customer treat and service there was a chance for the situation to be stoped only with a smile and an appology from aida, but instead she argue and talk back to us....i hope someone at management is reading this and take actions to prevent this to happen again to anybody else at the store.

1
★☆☆☆☆

i went today to waltz in Cielo Vista Mall in El Paso Texas...i had the WORSE experience ever!!!...a member of my family was discriminated by an employee there named Aida; who was rude, interruped everytime we tried to give her feedback of her horrible customer service skills, i have to admit it...she made me loose it...i wanted pull her hair so badly!!...luckly i was able to calm down and asked aida to provide me with an email address where i could address my disatisfaction with her service and all she gave was an incomplete maiIing address.

I dont justify my behavior but she didnt help to take the bad taste of her customer service out of our mouths but she made it worse...i like buying at Waltz, and i wont stop doing it because of a sad person but i would like for the management at Waltz to consider to train the employees in customer treat and service there was a chance for the situation to be stoped only with a smile and an appology from aida, but instead she argue and talk back to us....i hope someone at management is reading this and take actions to prevent this to happen again to anybody else at the store.

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