Groovy Automotive

★★★★☆
Home of the Groovy Mechanics
  • 5405 N Lamar Blvd

    Austin, TX 78751

    Map & Directions
  • 512-492-8050

About Groovy Automotive

Categories
Hours
Mon-Fri 7am-6pm, Sat 7am-5pm

Automotive

Automotive
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you know i have seen a lot of shops with 5 stars what a scam i think groovy is the best and i have gone to them for 9 years and never had a problem these guys give a great service and man do thjey bend over back wards for there customers i

3
★★★★★

you know i have seen a lot of shops with 5 stars what a scam i think groovy is the best and i have gone to them for 9 years and never had a problem these guys give a great service and man do thjey bend over back wards for there customers i

.

great service great price. I would let my whole family go here if only they lived in Austin, the best place in the world these guy are good and reliable.

5
★★★★★

great service great price. I would let my whole family go here if only they lived in Austin, the best place in the world these guy are good and reliable.

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.

These guys went out of their way to help. Thank you for looking out for my best interest. Flling up the air in my tires, changing my air condition filter (actually discoveing that I had the wrong filter in their in the first place...), and then changing my filter. I really appreciate you.

5
★★★★★

These guys went out of their way to help. Thank you for looking out for my best interest. Flling up the air in my tires, changing my air condition filter (actually discoveing that I had the wrong filter in their in the first place...), and then changing my filter. I really appreciate you.

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.

Big shout out to Steve who is the very helpful manager. While juggling many customers on a busy day, he still was able to give me great service and stick to the time table he had given me when I first got there. Great work guys.

5
★★★★★

Big shout out to Steve who is the very helpful manager. While juggling many customers on a busy day, he still was able to give me great service and stick to the time table he had given me when I first got there. Great work guys.

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.

I took a truck I wanted to buy to these guys for a buyer's check. They did it, and said I only needed to get a few things done, it was a good buy for the price, etc. So, I bought the truck.

Come to find out, only a year later, the

3
★★★★★

I took a truck I wanted to buy to these guys for a buyer's check. They did it, and said I only needed to get a few things done, it was a good buy for the price, etc. So, I bought the truck.

Come to find out, only a year later, the

.

I had an outstanding experience with Groovy. Brought in a Mercedes and Steve, the Manager provided me with a quick quote, ordered the necessary parts off the internet cheap, and had it done a few days labor. The work was outstanding, the work honest and true to their word, all he charged me for was the labor...which is a standard, very fair price. I'll be back to Groovy and encourage everyone I know to go there. They make their money off of volume, not overcharging, and I wouldn't take my SUV anywhere else. Thanks Groovy!

2
★★★★★

I had an outstanding experience with Groovy. Brought in a Mercedes and Steve, the Manager provided me with a quick quote, ordered the necessary parts off the internet cheap, and had it done a few days labor. The work was outstanding, the work honest and true to their word, all he charged me for was the labor...which is a standard, very fair price. I'll be back to Groovy and encourage everyone I know to go there. They make their money off of volume, not overcharging, and I wouldn't take my SUV anywhere else. Thanks Groovy!

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I bumped into a tree pulling out of a parking lot and it just so happened Groovy was the closest thing. I pulled in rather upset (I'd JUST had my bumper re-done after a parking lot mishap) but they quickly calmed me down and assured me my car could be fixed that day (my dent was minor, more severe work could take longer I'm sure). Although it was slightly pricey the mechanics seemed to know what they were doing, and treated me with respect.

3
★★★☆☆

I bumped into a tree pulling out of a parking lot and it just so happened Groovy was the closest thing. I pulled in rather upset (I'd JUST had my bumper re-done after a parking lot mishap) but they quickly calmed me down and assured me my car could be fixed that day (my dent was minor, more severe work could take longer I'm sure). Although it was slightly pricey the mechanics seemed to know what they were doing, and treated me with respect.

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.

I've taken my truck exclusively to Groovy Lube and Groovy Automotive for 5 years. I chose them because they are a locally owned, independent business and I felt I could trust them for that reason.

After a couple years of oil changes with them, I noticed that at every oil change, they suggested something extra that "needed" to be done. I got suspicious when it was a different "need" at every oil change, and usually the "need" from last time was never brought up again. I had a coupon for cheap oil changes from them, so kept returning but also started keeping a spreadsheet of what work they had done, and when.

I let them change my fuel filter in January (at their suggestion, of course). A couple weeks ago, I had the truck in for something else, and Art said "the only other thing I see is that your fuel filter is in terrible shape, all rusted out." I didn't have my spreadsheet in front of me, and didn't remember having it changed in January, so authorized the repair. I realized my mistake when I got home to the spreadsheet, so called off the repair. Art said, "oh, you had the fuel filter changed at Groovy Lube (not Groovy Automotive), that's why I didn't see it in the records." This was proof that NO ONE ACTUALLY LOOKED AT MY FUEL FILTER BEFORE TELLING ME IT WAS RUSTED OUT! When I came in to pick up my truck, he had a really lame excuse as to why he suggested replacing a brand new part.

It gets better, though. The next week, I took up Firestone on their offer to do a free brake check. I walked out with a $1200 list of things that supposedly needed to be repaired, including repacking the front wheel bearings, which Groovy had done recently. Interesting. Not knowing who to believe, I talked Groovy into doing a free brake check also. They had a whole different list of things that needed to be repaired that didn't include the bearings, fortunately for them. (Also beware of Firestone on Airport!) But, here's the kicker--Art tells me the only other thing he sees is that my fuel filter is in really bad shape! I guess the fuel filter is their standard upsell that they'll try to get every customer on.

In a final ironic note, Groovy had some sweet girl call to ask about my experience with the repairs I'd had done. I gave her an earful. She had the manager call me, and I missed the call, but called him back and left a call-back number. He never called back.

0
★☆☆☆☆

I've taken my truck exclusively to Groovy Lube and Groovy Automotive for 5 years. I chose them because they are a locally owned, independent business and I felt I could trust them for that reason.

After a couple years of oil changes with them, I noticed that at every oil change, they suggested something extra that "needed" to be done. I got suspicious when it was a different "need" at every oil change, and usually the "need" from last time was never brought up again. I had a coupon for cheap oil changes from them, so kept returning but also started keeping a spreadsheet of what work they had done, and when.

I let them change my fuel filter in January (at their suggestion, of course). A couple weeks ago, I had the truck in for something else, and Art said "the only other thing I see is that your fuel filter is in terrible shape, all rusted out." I didn't have my spreadsheet in front of me, and didn't remember having it changed in January, so authorized the repair. I realized my mistake when I got home to the spreadsheet, so called off the repair. Art said, "oh, you had the fuel filter changed at Groovy Lube (not Groovy Automotive), that's why I didn't see it in the records." This was proof that NO ONE ACTUALLY LOOKED AT MY FUEL FILTER BEFORE TELLING ME IT WAS RUSTED OUT! When I came in to pick up my truck, he had a really lame excuse as to why he suggested replacing a brand new part.

It gets better, though. The next week, I took up Firestone on their offer to do a free brake check. I walked out with a $1200 list of things that supposedly needed to be repaired, including repacking the front wheel bearings, which Groovy had done recently. Interesting. Not knowing who to believe, I talked Groovy into doing a free brake check also. They had a whole different list of things that needed to be repaired that didn't include the bearings, fortunately for them. (Also beware of Firestone on Airport!) But, here's the kicker--Art tells me the only other thing he sees is that my fuel filter is in really bad shape! I guess the fuel filter is their standard upsell that they'll try to get every customer on.

In a final ironic note, Groovy had some sweet girl call to ask about my experience with the repairs I'd had done. I gave her an earful. She had the manager call me, and I missed the call, but called him back and left a call-back number. He never called back.

Pros: great marketing

Cons: unnecessary upselling

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i have looked for a local automotive repair shop that i could trust for a while. I have found that shop with Groovy Automotive. everyone was very helpful and knowledgeable about the issues my car was having.

2
★★★★★

i have looked for a local automotive repair shop that i could trust for a while. I have found that shop with Groovy Automotive. everyone was very helpful and knowledgeable about the issues my car was having.

Pros: great service

Cons: busy shop

.

Took a car to them for a mechanic check before buying. They did a hour's job and gave a clean chit for the car with a big report on the good things. I went ahead and bought the car. Few days later one of my friend happened to see the transmission oil quality and said to change it soon as it was black in color. I immediately took it to a dealer to look at it and he told that it was time to change it. Now I started doubting Groovy's report. How could they give such a good report if they could'nt even check the transmission oil quality? I thought may be he found the other things right and I wont have problems anymore. No I was wrong. I had to get many things repaired now, gas pedal sticking, tire feathering problems, etc, etc. The check that I did at Groovy was not worth it at all. Don't go to them for your automotive jobs and find a better place.

0
★☆☆☆☆

Took a car to them for a mechanic check before buying. They did a hour's job and gave a clean chit for the car with a big report on the good things. I went ahead and bought the car. Few days later one of my friend happened to see the transmission oil quality and said to change it soon as it was black in color. I immediately took it to a dealer to look at it and he told that it was time to change it. Now I started doubting Groovy's report. How could they give such a good report if they could'nt even check the transmission oil quality? I thought may be he found the other things right and I wont have problems anymore. No I was wrong. I had to get many things repaired now, gas pedal sticking, tire feathering problems, etc, etc. The check that I did at Groovy was not worth it at all. Don't go to them for your automotive jobs and find a better place.

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I took my car in to Groovy Auto on North Larmar the other day. I wasn't sure what to expect becuase I have had bad experiences in the past with other Automotive shops. A friend of mine recomended Groovy to me. I showed up needing my A/C checked out along with an expection. The managers there were very nice and helpfull and being patient with me because when it comes to automotive things I can be a little frustrating. In all, It took a few hours for the inspection and to fix the A/C. They were very curdious and understanding. My A/C works perfect now and my car is running great. I had a wonderful experience working with groovy and Im happy to say I found the automotive shop were I will be going for a long time. I recomend Groovy Automotive to anyone and everyone. They will treat you right.

2
★★★★★

I took my car in to Groovy Auto on North Larmar the other day. I wasn't sure what to expect becuase I have had bad experiences in the past with other Automotive shops. A friend of mine recomended Groovy to me. I showed up needing my A/C checked out along with an expection. The managers there were very nice and helpfull and being patient with me because when it comes to automotive things I can be a little frustrating. In all, It took a few hours for the inspection and to fix the A/C. They were very curdious and understanding. My A/C works perfect now and my car is running great. I had a wonderful experience working with groovy and Im happy to say I found the automotive shop were I will be going for a long time. I recomend Groovy Automotive to anyone and everyone. They will treat you right.

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I got my A/c repaired with them. My I had to take it back 3 times. it was frustrating, but in the end, they were willing to work with me. I believed the problem was a communication issue: they see lots of cars so they aren't going to remember everysingle job. It is important to remind them what you did that way they don't charge your more than necessary. The A/C works so far. It was really nice that they promised to check on it again to make sure there were no leaks. I give them 4 stars for being honest in this issue. This is a postive business.
best of luck.

2
★★★★☆

I got my A/c repaired with them. My I had to take it back 3 times. it was frustrating, but in the end, they were willing to work with me. I believed the problem was a communication issue: they see lots of cars so they aren't going to remember everysingle job. It is important to remind them what you did that way they don't charge your more than necessary. The A/C works so far. It was really nice that they promised to check on it again to make sure there were no leaks. I give them 4 stars for being honest in this issue. This is a postive business.
best of luck.

Pros: fast service, freindly staff (A+), clean shop, location location location.

Cons: I had issues with a major repair, but they worked with me to fix it.

 

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