Zuri Furniture

★★★★☆
  • 4880 Alpha Rd

    Dallas, TX 75244

    Map & Directions
  • 972-716-9874

About Zuri Furniture

Hours
Sun 24 Hours, Mon-Sat 10am-8pm

Home & Garden

Home & Garden
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I really like the furniture that they offer and the prices are affordable. But management is horrific. I bought a sofa set from them during their tent sale. Days later I was called by a manager and told that there was water damage and the

3
★★★★★

I really like the furniture that they offer and the prices are affordable. But management is horrific. I bought a sofa set from them during their tent sale. Days later I was called by a manager and told that there was water damage and the

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Horrible Customer Service and RUDE staff. We bought three bar stools and two of them were sold off the floor even though they had brand new ones stocked into their wear house. They didn't want to give the brand new ones becuse it was too

3
★★★★★

Horrible Customer Service and RUDE staff. We bought three bar stools and two of them were sold off the floor even though they had brand new ones stocked into their wear house. They didn't want to give the brand new ones becuse it was too

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If service has any value to you I would suggest not shopping here. While the prices are fair and competitive with other similar quality retailers, the service here was terrible. We placed an order and were given excuses for 17 weeks as to why our order was not delivered. Not once were we contacted by Zurri and when we initated contact they would make a new excuse and fail to follow on any new promises. After 17 weeks we were allowed to get a refund which was an experience in itself. They actually charged us again which caused another set of problems. The salespeople had no product knowledge and the manager was totally inept in handling our situation. Do yourself a favor and either pay more for better qualty and service or shop at the other similar priced retailers along Alpha Road. There are plenty of options.

0
★☆☆☆☆

If service has any value to you I would suggest not shopping here. While the prices are fair and competitive with other similar quality retailers, the service here was terrible. We placed an order and were given excuses for 17 weeks as to why our order was not delivered. Not once were we contacted by Zurri and when we initated contact they would make a new excuse and fail to follow on any new promises. After 17 weeks we were allowed to get a refund which was an experience in itself. They actually charged us again which caused another set of problems. The salespeople had no product knowledge and the manager was totally inept in handling our situation. Do yourself a favor and either pay more for better qualty and service or shop at the other similar priced retailers along Alpha Road. There are plenty of options.

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Definitely a destination worth checking out if you want upscale affordable modern furniture. I just moved into a loft downtown and furnished my whole apartment from here for half the price I would have spent at some of their competitors. They even sent their customer service rep out to design my entire apartment FOR FREE!

2
★★★★☆

Definitely a destination worth checking out if you want upscale affordable modern furniture. I just moved into a loft downtown and furnished my whole apartment from here for half the price I would have spent at some of their competitors. They even sent their customer service rep out to design my entire apartment FOR FREE!

Pros: Modern, Unique, Customer Service, Delivery

Cons: No Kitchen and Bath Accessories

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I was able to pick up a full bedroom set here AND some really amazing artwork for half the price I saw at other places. Definitely a good place to try before you break the buck elsewhere.

2
★★★★☆

I was able to pick up a full bedroom set here AND some really amazing artwork for half the price I saw at other places. Definitely a good place to try before you break the buck elsewhere.

Pros: Great Price, Selection

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I will definitely never enter this place again. There are other stores in the area that have much better service.

0
★☆☆☆☆

I will definitely never enter this place again. There are other stores in the area that have much better service.

.

One word, AMAZING! From the minute I walked into this store I was mesmerized by the beauty of their contemporary furniture. This place is 100 times better than its competitors in the area (Cantoni, Eurway). I spent a lot of time analyzing quality and Zuri is definitely top notch. The best part is I cant believe their prices! They should charge a lot more. The staff was very knowledgeable and friendly. They have also opened up a new store in Frisco across from the Ikea that is just drop dead gorgeous. This company continues to amaze me and I will be shopping there for a long time. Highly recommend it! (www.zurifurniture.c om)

2
★★★★★

One word, AMAZING! From the minute I walked into this store I was mesmerized by the beauty of their contemporary furniture. This place is 100 times better than its competitors in the area (Cantoni, Eurway). I spent a lot of time analyzing quality and Zuri is definitely top notch. The best part is I cant believe their prices! They should charge a lot more. The staff was very knowledgeable and friendly. They have also opened up a new store in Frisco across from the Ikea that is just drop dead gorgeous. This company continues to amaze me and I will be shopping there for a long time. Highly recommend it! (www.zurifurniture.c om)

Pros: Quality, Price, Unique, Friendly, Convenience, Value, Hours

Cons: Crowded

 

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