Grande Communications

★☆☆☆☆

About Grande Communications

Communications & Utilities

Communications & Utilities
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Worst service of all the Internet Service Providers in Frisco. My cable modem keeps loosing signal and I can not even just reset it. I end up having to disconnect the modem and reconnect everything then reset it for it to work. Their tech doesn't know what the problem is and they do not care. When they installed the cable boxes they just dropped them off and didn't even connect anything and the phone line doesn't even work.

1
★☆☆☆☆

Worst service of all the Internet Service Providers in Frisco. My cable modem keeps loosing signal and I can not even just reset it. I end up having to disconnect the modem and reconnect everything then reset it for it to work. Their tech doesn't know what the problem is and they do not care. When they installed the cable boxes they just dropped them off and didn't even connect anything and the phone line doesn't even work.

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I live at the Gables Knoxbridge apartment complex in Dallas, TX and started off with Grande for my internet because I thought they were the only service available in my area. Turns out they own the actual phone lines which are so old they don't support internet any faster than 750kbps. I immediately switched to ATT who had to lower my monthly DSL bill because the absolute slowest internet package they offered was twice as fast as what Grande's phone lines support.

Doing anything other than basic web browsing online is extremely slow, and if two people are using the internet at the same time, it is next to impossible to load pages/youtube/etc at a reasonable rate.

Grande Communications phone lines in this area are extremely outdated, I suggest if you are going to move to this area, you figure out exactly who will be maintaining the phone lines, because if it is Grande, you will absolutely want to steer clear.

1
★☆☆☆☆

I live at the Gables Knoxbridge apartment complex in Dallas, TX and started off with Grande for my internet because I thought they were the only service available in my area. Turns out they own the actual phone lines which are so old they don't support internet any faster than 750kbps. I immediately switched to ATT who had to lower my monthly DSL bill because the absolute slowest internet package they offered was twice as fast as what Grande's phone lines support.

Doing anything other than basic web browsing online is extremely slow, and if two people are using the internet at the same time, it is next to impossible to load pages/youtube/etc at a reasonable rate.

Grande Communications phone lines in this area are extremely outdated, I suggest if you are going to move to this area, you figure out exactly who will be maintaining the phone lines, because if it is Grande, you will absolutely want to steer clear.

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