Houston Garden Center

★★★☆☆
  • 24800 State Hwy 249

    Tomball, TX 77375

    Map & Directions
  • 281-351-4848

About Houston Garden Center

Categories

Home & Garden

Home & Garden
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2.5 2
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I would give them no stars if I could! We purchased a 9' Noble Fir on Sunday 11/30/2014, had HGC trim the base, and install the water bowl and stand. I've kept it watered, spritzed it, set up a humidifier next to it, and turned the heat down in the house. It only took 48 hours to turn yellow and brown with the tips of the branches becoming brittle. I drove back up to the store Tuesday morning to discuss it, and was told the store couldn't do anything about it and I'd have to call the corporate office. When I called (713) 218-0860, the only response I could get was that all sales are final. I own a business in a service industry, and would be out of business if I delivered this level of "service". I think that would be a fitting end for them as well.

1
★☆☆☆☆

I would give them no stars if I could! We purchased a 9' Noble Fir on Sunday 11/30/2014, had HGC trim the base, and install the water bowl and stand. I've kept it watered, spritzed it, set up a humidifier next to it, and turned the heat down in the house. It only took 48 hours to turn yellow and brown with the tips of the branches becoming brittle. I drove back up to the store Tuesday morning to discuss it, and was told the store couldn't do anything about it and I'd have to call the corporate office. When I called (713) 218-0860, the only response I could get was that all sales are final. I own a business in a service industry, and would be out of business if I delivered this level of "service". I think that would be a fitting end for them as well.

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Houston Garden Center is a great alternative to the larger garden stores. I found the service and knowledge of the staff to be exceptional. I'm always able to find what I need and get in and out quickly.

4
★★★★☆

Houston Garden Center is a great alternative to the larger garden stores. I found the service and knowledge of the staff to be exceptional. I'm always able to find what I need and get in and out quickly.

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