Paradise Decks & Spas

★★★☆☆
  • 17550 Judson Rd

    San Antonio, TX 78247

    Map & Directions
  • 210-496-3325

Home & Garden

Home & Garden
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This business also operates under the name Bath Planet San Antonio. Buyer Beware. Customer Service absolutely horrible. Service Guarantee not worth the paper it is printed on. Owner states he takes complaints seriously and hasn't had any. Absolutely NOT True. Just Remember Buyer Beware

1
★☆☆☆☆

This business also operates under the name Bath Planet San Antonio. Buyer Beware. Customer Service absolutely horrible. Service Guarantee not worth the paper it is printed on. Owner states he takes complaints seriously and hasn't had any. Absolutely NOT True. Just Remember Buyer Beware

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My name is Rick Hogue, and I am the owner of Paradise Decks and Spas. I take great pride in taking care of our customers. If you check our rating with the BBB, you'll see we maintain an A or A- rating at all times. We generally have no more than 7 complaints in a 36 month period (out of approximately 4,000 jobs built in that time period!) and that all complaints have been satisfactorily resolved. Since I don't know who posts complaints on the internet web sites, it's hard to act on them. However, please call me at 496-3325 if you have a legitimate complaint. I will listen to you, and I will act on it. If I'm out of the office, please ask for my son, Jon Hogue, or our Vice-President of production, Jamie Tomasini. They will act on my behalf. Thanks, Rick

5
★★★★★

My name is Rick Hogue, and I am the owner of Paradise Decks and Spas. I take great pride in taking care of our customers. If you check our rating with the BBB, you'll see we maintain an A or A- rating at all times. We generally have no more than 7 complaints in a 36 month period (out of approximately 4,000 jobs built in that time period!) and that all complaints have been satisfactorily resolved. Since I don't know who posts complaints on the internet web sites, it's hard to act on them. However, please call me at 496-3325 if you have a legitimate complaint. I will listen to you, and I will act on it. If I'm out of the office, please ask for my son, Jon Hogue, or our Vice-President of production, Jamie Tomasini. They will act on my behalf. Thanks, Rick

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Lots of promises! All turn out to be a bunch of BS!! No service after the sale. Would never use this company again nor will I ever recomend them to anyone! They hard sell!! But they will leave you hung out to dry!

2
★★☆☆☆

Lots of promises! All turn out to be a bunch of BS!! No service after the sale. Would never use this company again nor will I ever recomend them to anyone! They hard sell!! But they will leave you hung out to dry!

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I really did not think they could tear up my ENTIRE BACKYARD! Turns out I was wrong :( And thankfully they did this right before it poured rain and made it even worse. I'm still picking out the cigarette butts from my yard.

2
★★☆☆☆

I really did not think they could tear up my ENTIRE BACKYARD! Turns out I was wrong :( And thankfully they did this right before it poured rain and made it even worse. I'm still picking out the cigarette butts from my yard.

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