Mr. Mike has the best customer service I have ever dealt with. Their team did a great job. My car now runs very nicely. I will tell everyone about this place. Please keep up the good work! My boyfriend says it runs better than it did when we bough it. Thank you!
3 out of 3 people found this review helpful.
Coxco Transmissions is great! The staff is so nice and helpful. And I like the fact that don't try to rip us off. Pretty honest people, which seems to be hard to find now a days. I really appreciate it and all the hard work they have done for my three cars.
4 out of 4 people found this review helpful.
I came to Coxco Transmissions for a quick auto repair for the first time a while back. I have been coming back here for any car problems ever since. The whole staff is welcoming and they all really know their stuff. They always show me what the problem is and explain to me the procedures in fixing it. They are honest and always do a great job. I would recommend them to anyone.
5 out of 5 people found this review helpful.
This was by far the best experience i've ever had with an transmission shop. i have a very limited understanding of cars and how they work, and am used to taking my car in for servicing and being charged large amounts of money without fully understanding what was done and why cause the other shops always gave me estimates and brief explanations, but Coxco transmission did much more than that. they started with a very thorough vehicle examination and then told me exactly what was wrong, why it was important to fix it, how they were going to fix it, and how much it would cost. i entered the shop thinking my car was going to fall apart, and left with everything fixed, quickly and expertly. i would recommend this shop to anyone looking for fast, reliable and high-quality work, combined with a friendly, talented staff, fair prices and unbeatable service! I've taken my last 2 cars to Coxco Transmission and will be taking them and many more in the furture.
Unfortunately, we were not aware that this place had a horrible reputation and that on several occasion customers have shown up with police officers because of altercations. This from San Antonio Police Department. Apparently this business promises free estimate, towing etc, however once you get there they won't let you out of there without giving them at least 500.00, even if you told them you did not want the work done. Buyer beware of Coxco Transmission in San Antonio.
I called this guy and he was a complete ahole on the phone. I cant imagine the poor bastards that got stuck having to do business with this guy. I cant believe he is in business at all. There are allot of other companies in town that actually appreciate your business and wont rip you off.
I have never in my life experienced a more unprofessional environment than I did at Coxco Transmissions on Huebner Rd the other day. To top it all off the so-called sales manager Mr. Robbie was rude and lied to my family and myself from day one. We were referred by a great shop and trustworthy mechanics from 4G's to Coxco becuase 4g's does not replace/rebuild transmissions. Robbie was friendly on the first call offering a free towing and free diagnostics. Once my car was there though he called me back to tell me it would be $614.00 for re-conditioning the vehicle. Asked him to explain this erroneous charge which he never gave to us in detail. This so-called term was used only to make money!!! I already knew my transmission had to be replaced and I paid $600.00 to be told that by Robbie again. Even after I paid him my parts were just thrown in the car. Basically, he charged us for something that wasn't even done when we gave him the money. He would not even give us the car back when we paid him. Made us wait!!! Horrible!Horrible!Horrible!!!!! Please beware, go somewhere else for your transmission. This guy and this place is a joke. See u in court Mr. Robbie!!!!!!! We even had to call the police to have him give us our own car back!! Don't let him lure u there because u will not get ur car back without paying him something!!!
Cons: Robbie and shop itself
I would not recommend going to Coxco Transmissions. We took our 2004 Dodge Neon to Coxco and paid $2200 worth of repairs. We got the warrenty, one week later, we were having the same problems. They had our vehicle for one month and told us that the car was not fixable and would not give us our refund. Then after persueing the B B B, the owner said that he would like another chance to repair it, at his cost. We figured, that if we gave them another chance to fix it, then we would have either a fix car or a better chance at getting our money back. They are now threatening to take us to court unless we give him $4000 in cash. We never signed that we would pay for the repairs, since he offered to do it at his cost, and the vehicle isn't worth that... not only that, we have no proof that they fixed the problem. THEY ARE HORRIBLE...DO NOT GO THERE!
Cons: Thumbs down
My parents recently traveled to San Antonio from South Carolina to see their grandson graduate from BMT at Lackland AFB (my Dad's boot camp alma mater, 1955). Late Friday afternoon, their 1995 Plymouth van started having transmission trouble. Coxco went above and beyond the call of duty to rebuild the transmission and have them back on the road to SC on Monday. They did great work for a fair price. Robbie was great to work with...he even arranged for a rental car company to pick up my Dad at his hotel. I would highly recommend Coxco for your automobile transmission needs. Thank you, Coxco!
Parts not replaced- Repeated returned for vehicle/part falure. Although the staff is polite to my face- both locations failed to do what services were paid for. I have even seen other mechanics to prove that parts not replaced/ services not performed. DO NOT GO TO EITHER LOCATION !
Cons: Job not done- they will take advantage of you!