Sunset Funeral Home

★★☆☆☆
Celebrating each life like no other.
  • 1701 Austin Hwy

    San Antonio, TX 78218-1712

    Map & Directions
  • 210-718-0364

2.3333 6
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""Packaged deals"" are incredibly overpriced. Rent a room (viewing area), ""rent a car"" (limo/hearse) to the funeral, ""rent a minister"" (great guy, not complaining) buy a casket, embalming (no doubt worth it) all for 11,500.....what?\n\nWhen asked how they could justify the price? Oh, you get airline discounts, family counseling, grief counseling....blah blah blah. Very nice people, but honestly...didn't understand the ""value."" Asked them to itemize it as opposed to having a package that i didn't completely use....oh, i save a few hundred dollars! Wow! Add a few, very few, extra flowers for the display....not included in the package. That's when I wanted to show them my package....sorry for those sensitive people :-)\n\nBottom line...nice place, but ""dignity""....my c-ass-kett. Just cuz I'm crude doesn't make me wrong :-) I tried to find my mom's obituary...found it on the newspaper's website, not indignity's....or at least, not obvious.\n\nOK, i'm done....choose wisely my friends....god bless. :-)

0
★☆☆☆☆

""Packaged deals"" are incredibly overpriced. Rent a room (viewing area), ""rent a car"" (limo/hearse) to the funeral, ""rent a minister"" (great guy, not complaining) buy a casket, embalming (no doubt worth it) all for 11,500.....what?\n\nWhen asked how they could justify the price? Oh, you get airline discounts, family counseling, grief counseling....blah blah blah. Very nice people, but honestly...didn't understand the ""value."" Asked them to itemize it as opposed to having a package that i didn't completely use....oh, i save a few hundred dollars! Wow! Add a few, very few, extra flowers for the display....not included in the package. That's when I wanted to show them my package....sorry for those sensitive people :-)\n\nBottom line...nice place, but ""dignity""....my c-ass-kett. Just cuz I'm crude doesn't make me wrong :-) I tried to find my mom's obituary...found it on the newspaper's website, not indignity's....or at least, not obvious.\n\nOK, i'm done....choose wisely my friends....god bless. :-)

Pros: Top of the line funeral home

Cons: takes advantage of grief...way overpriced

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My Mother died on May 1, 2009. From the first phone call to the last detail, the people at Sunset were completely professional, compassionate and caring. Jessica and Mark did a superb job in handling each and every detail. We could not have asked for better service and attention to the family provided by, not only Jessica and Mark, but each person at the Funeral Home. The services for my Mother went off without a hitch and flowed as it should have.\r\n\r\nI have nothing but praise and admiration for the these two individuals. They were professional in every way and made a difficult time for our family a little easier to bear.\r\n\r\nThank you so much Jessica and Mark.\r\n\r\nDavid Matheson

2
★★★★★

My Mother died on May 1, 2009. From the first phone call to the last detail, the people at Sunset were completely professional, compassionate and caring. Jessica and Mark did a superb job in handling each and every detail. We could not have asked for better service and attention to the family provided by, not only Jessica and Mark, but each person at the Funeral Home. The services for my Mother went off without a hitch and flowed as it should have.\r\n\r\nI have nothing but praise and admiration for the these two individuals. They were professional in every way and made a difficult time for our family a little easier to bear.\r\n\r\nThank you so much Jessica and Mark.\r\n\r\nDavid Matheson

Pros: Very Good Personal and Professional Service

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Recently, at a friends funeral, I asked the front desk if there was a way to find my grandfathers grave. She asked me to wait a few minutes and made a phone call. Within 5 minutes she called my name and a very nice gentleman was waiting to take me to the grave site. It was a very hot day and he picked me up in a very comfortable, cool van. He allowed me to take my time visiting and showed me sites where other relatives are buryed. \r\n\r\nThe funeral I attended was a pre-paid funeral. The elderly lady had purchased the service, etc. many years ago. Sunset honored the contract and treated us as though we had purchased the top of the line funeral. They sent a limo all the way to Castroville to pick up relatives. They went out of their way to be respectful and courteous. This was our first direct dealings with this funeral home and will not be our last.

2
★★★★★

Recently, at a friends funeral, I asked the front desk if there was a way to find my grandfathers grave. She asked me to wait a few minutes and made a phone call. Within 5 minutes she called my name and a very nice gentleman was waiting to take me to the grave site. It was a very hot day and he picked me up in a very comfortable, cool van. He allowed me to take my time visiting and showed me sites where other relatives are buryed. \r\n\r\nThe funeral I attended was a pre-paid funeral. The elderly lady had purchased the service, etc. many years ago. Sunset honored the contract and treated us as though we had purchased the top of the line funeral. They sent a limo all the way to Castroville to pick up relatives. They went out of their way to be respectful and courteous. This was our first direct dealings with this funeral home and will not be our last.

Pros: Very Nice People

Cons: Can't think of any

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After my father's death, we were promised, by the staff, several death certificates since I was the executor of the estate. We are from out of town and we felt they used this against us. ALL of the certificates were sent to a non-family member who had inside ties to this facility. We had to threaten legal action to obtain any certificates of MY OWN FATHER. I would NEVER recommend this facility to anyone. They were highly unprofessional.

0
★☆☆☆☆

After my father's death, we were promised, by the staff, several death certificates since I was the executor of the estate. We are from out of town and we felt they used this against us. ALL of the certificates were sent to a non-family member who had inside ties to this facility. We had to threaten legal action to obtain any certificates of MY OWN FATHER. I would NEVER recommend this facility to anyone. They were highly unprofessional.

Pros: Nice flower shop

Cons: Everything else was terrible

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A family member who recently died had a pre-paid service with sunset memorial so the details were all taken care of but most of us are out of town and when we called to find out the timeline and details so we could make travel arrangements no one would help us. They were short, gruff and at times plain rude.\r\nI think it's completely unacceptable to treat breaved family in the way they did.\r\nI hope they clean up their act. I would never reccommend Sunset Memorial Park to anyone.

0
★☆☆☆☆

A family member who recently died had a pre-paid service with sunset memorial so the details were all taken care of but most of us are out of town and when we called to find out the timeline and details so we could make travel arrangements no one would help us. They were short, gruff and at times plain rude.\r\nI think it's completely unacceptable to treat breaved family in the way they did.\r\nI hope they clean up their act. I would never reccommend Sunset Memorial Park to anyone.

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They were not helpful at all while trying to coordinate out of state obituary information. \r\nStaff was rude and argumentative.

0
★☆☆☆☆

They were not helpful at all while trying to coordinate out of state obituary information. \r\nStaff was rude and argumentative.

Message from Sunset Funeral Home

Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial® professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.. Dignity Memorial® professionals are committed to providing a superior customer experience. In addition to celebrating each life with highly personalized send-offs,there are many unique benefits and services that only your Dignity Memorial providers can offer. Bereavement Travel ServicesChild & Grandchild Coverage*Transportation & Relocation Protection Program**Dignity Memorial Guidance Series®Personal Planning GuideNational Plan TransferabilityFamily Protection Plan***100% Dignity Service GuaranteeThe Compassion Helpline®*Subject to terms and conditions,including that the child or grandchild must be under the age of 21 and unmarried. Not available in MD.**Program services offered by Medical Air Services Association,Inc. and its affiliates. Not available in KY,NY and SC.***Some restrictions may apply.

Editorial from

In Short
Dignity Memorial, a network of funeral, cremation and cemetery providers, offers professional services that include prearrangements, burial, mausoleum entombment and cremation....

Key Points

  • Celebrating each life like no other.
 

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