US Lumber Brokers

★★★★☆
  • 4400 US Highway 183 S

    Austin, TX 78744

    Map & Directions
  • 512-247-3539

Home & Garden

Home & Garden
More choices in Austin:
Resultset_next

Wilson Pest Control

3310 West Main Street Cabot, AR

Resultset_next

Double "R" Florist & Gifts

204 N 2nd St Cabot, AR

4.0 4
Hi! Sign in to let us know how US Lumber Brokers was?
Write a Review
.

Thanks for the massaranduba siding and ipe decking , I dont think anyone has this muck wood in Austin, will send phots when done!!!

5
★★★★★

Thanks for the massaranduba siding and ipe decking , I dont think anyone has this muck wood in Austin, will send phots when done!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Benjamin Baker
Wow, that's amazing. So glad to have the mystery solved! Thank you for helping us with this. You're customer service was outstanding. I'm cc'ing Ben on this. He just called to let me know that we had the wrong brand. You guys are awesome. We really appreciate you going above and beyond the call of duty. We did not get this kind of service from all of the other places we called. Thank you ...again...Molly

On Wed, Nov 30, 2011 at 2:06 PM, CATANZANO, JON wrote:

Hey Molly!

I appreciate the fast response. I had a feeling when we talked on the phone that what you had wasn't Trex, and unfortunately, it isn't. What you have there is Choice Deck. That is Lowe's in house brand, manufactured by the roofing company, AERT. I have attached pictures of what our Escapes grain pattern and fascia look like. Let me know if I can be of any further assistance.

Jon Catanzano
Trex Company, Inc.
Austin, TX
865-292-8668

-----Original Message-----
From: Molly Beth Emerick [mailto:mollybethemerick@gmail.com]
Sent: Wed 11/30/2011 10:41 AM
To: CATANZANO, JON
Subject: trex 5/8" material pics

Hi John,
Here are the pics you requested. I spoke with my husband and he clarified that the original board was actually 9 1/4" wide and 5/8" thick actual measurements. These were 12' long. The pics show the painted and unpainted versions already ripped. We don't have a pic of unripped ones. If the board is 12' wide we need 6 pieces. If they are not 12' wide we can let you know how much we need. The main requirement is that it's 5/8" thick. There was a large number 11 and a small 2005 on the end of one of the pieces if that sheds any light on the mystery.
Thank you for your help with this...Molly

5
★★★★★

Benjamin Baker
Wow, that's amazing. So glad to have the mystery solved! Thank you for helping us with this. You're customer service was outstanding. I'm cc'ing Ben on this. He just called to let me know that we had the wrong brand. You guys are awesome. We really appreciate you going above and beyond the call of duty. We did not get this kind of service from all of the other places we called. Thank you ...again...Molly

On Wed, Nov 30, 2011 at 2:06 PM, CATANZANO, JON <JCATANZANO@trex.com> wrote:

Hey Molly!

I appreciate the fast response. I had a feeling when we talked on the phone that what you had wasn't Trex, and unfortunately, it isn't. What you have there is Choice Deck. That is Lowe's in house brand, manufactured by the roofing company, AERT. I have attached pictures of what our Escapes grain pattern and fascia look like. Let me know if I can be of any further assistance.

Jon Catanzano
Trex Company, Inc.
Austin, TX
865-292-8668

-----Original Message-----
From: Molly Beth Emerick [mailto:mollybethemerick@gmail.com]
Sent: Wed 11/30/2011 10:41 AM
To: CATANZANO, JON
Subject: trex 5/8" material pics

Hi John,
Here are the pics you requested. I spoke with my husband and he clarified that the original board was actually 9 1/4" wide and 5/8" thick actual measurements. These were 12' long. The pics show the painted and unpainted versions already ripped. We don't have a pic of unripped ones. If the board is 12' wide we need 6 pieces. If they are not 12' wide we can let you know how much we need. The main requirement is that it's 5/8" thick. There was a large number 11 and a small 2005 on the end of one of the pieces if that sheds any light on the mystery.
Thank you for your help with this...Molly

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Go to a reputable lumber dealer such as Fine Lumber or Ryan Wholesale. Us Lumber Broker aka Austin Lumber Brokers is owned and operated by a con-artist. He does not warrant his crap material. He has no knowledge about what he is talking. It's a bunch of double talk to sleaze his way into a sale.

1
★☆☆☆☆

Go to a reputable lumber dealer such as Fine Lumber or Ryan Wholesale. Us Lumber Broker aka Austin Lumber Brokers is owned and operated by a con-artist. He does not warrant his crap material. He has no knowledge about what he is talking. It's a bunch of double talk to sleaze his way into a sale.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My experience with US Lumber Brokers was by far more agreable than any other seller of building materials. The products I purchased were Hardwoods for a siding and deck project. They were of the highest quality, and the service I received was impecable. Not only was I contacted up to the sale point but also after the project was complete. I would use these guys again and recomend them to any one else in the building industry.

5
★★★★★

My experience with US Lumber Brokers was by far more agreable than any other seller of building materials. The products I purchased were Hardwoods for a siding and deck project. They were of the highest quality, and the service I received was impecable. Not only was I contacted up to the sale point but also after the project was complete. I would use these guys again and recomend them to any one else in the building industry.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from US Lumber Brokers

US Lumber Brokers have a quality selection of woods for all your flooring needs such as: Tiger Wood Lumber, Cumaru Wood Flooring, etc. Please browse our selection and discover how cost-effective and beautiful a new hardwood floor can be for your home.



What makes US Lumber Brokers different: Service after the Sale! US Lumber Brokers will negotiate with local lumberyards to guarantee you the lowest price possible on your fill in material.

More about US Lumber Brokers

US Lumber Brokers provides lumber of the highest quality such as South American hardwoods, domestic hardwoods, and hardwood flooring at an unbeatable price.

 

Wait, you're the expert.

If you've been to or used US Lumber Brokers, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review