Texas Custom Decks & Outdoor

★★☆☆☆
  • 12 Valley Creek Dr

    Round Rock, TX 78664

    Map & Directions
  • 512-388-4141

About Texas Custom Decks & Outdoor

Categories
  • Patio Builders
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My business did almost $6000 worth of work for these people. When it came time to pay the bill they disappeared. I got a judgement against them but still they don't pay. For more information see http://www.texascustomdecks.info

1
★☆☆☆☆

My business did almost $6000 worth of work for these people. When it came time to pay the bill they disappeared. I got a judgement against them but still they don't pay. For more information see http://www.texascustomdecks.info

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Texas Custom Decks' presentation is wonderful. Careful planning, we'll be there to supervise every step of the way, etc. The overall part of the major work we had done came out just fine. However, we paid very well for it. In the meantime, we had postholes dug in our yard and cement poured that was never even on the original plans. Texas Custom Decks seemed less than concerned about this. I had to question and fuss a number of times before this particular work was stopped and then fixed. Broken sprinkler heads? First they tried to claim that they had not broken the sprinkler system. It took a number of requests to get someone to even come out an examine the problem(s). Yes, they finally fixed the sprinkler system. After I fussed for about two weeks and then refused to hand over final payment until the problem was resolved. Was the overall, finished structure quite acceptable? Yes. Did we get the level of service and quality that we were promised (over and over) and that we paid for? No. When the owner/project supervisor promises me that he will be by every day to check on our project and then barely shows up because they are "just too busy," well, I'm not a mushroom.

1
★★★☆☆

Texas Custom Decks' presentation is wonderful. Careful planning, we'll be there to supervise every step of the way, etc. The overall part of the major work we had done came out just fine. However, we paid very well for it. In the meantime, we had postholes dug in our yard and cement poured that was never even on the original plans. Texas Custom Decks seemed less than concerned about this. I had to question and fuss a number of times before this particular work was stopped and then fixed. Broken sprinkler heads? First they tried to claim that they had not broken the sprinkler system. It took a number of requests to get someone to even come out an examine the problem(s). Yes, they finally fixed the sprinkler system. After I fussed for about two weeks and then refused to hand over final payment until the problem was resolved. Was the overall, finished structure quite acceptable? Yes. Did we get the level of service and quality that we were promised (over and over) and that we paid for? No. When the owner/project supervisor promises me that he will be by every day to check on our project and then barely shows up because they are "just too busy," well, I'm not a mushroom.

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