Jack's Carpet-Pearland

★★★★★
  • 9330 Broadway St 100

    Pearland, TX 77584

    Map & Directions
  • 713-436-6363

About Jack's Carpet-Pearland

Details
Hours
Sun 12pm-5pm, Mon-Thu 9am-8pm, Fri-Sat 9am-6pm

Home & Garden

Home & Garden
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4.8 10
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We want to share our personal thanks to Jacks Carpet and there installers for a job well done. They helped us make a sensible choice when selecting the flooring for our sunroom. The pattern meets our needs to perfection. The installers

3
★★★★★

We want to share our personal thanks to Jacks Carpet and there installers for a job well done. They helped us make a sensible choice when selecting the flooring for our sunroom. The pattern meets our needs to perfection. The installers

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I am yet another unsatisfied customer.... We worked with George C at the Pearland store when ordering carpet for our new home. We went with Jack's because George guaranteed installation by a certain date. Of course that date came and

3
★★★★★

I am yet another unsatisfied customer.... We worked with George C at the Pearland store when ordering carpet for our new home. We went with Jack's because George guaranteed installation by a certain date. Of course that date came and

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We ordered carpet and hard woods. The flooring was promised. No one communicated that it would be late. The wood was installed a week late. After 2 weeks of broken promises, we gave up. The lies and miscommunications occurred at all

3
★★★★★

We ordered carpet and hard woods. The flooring was promised. No one communicated that it would be late. The wood was installed a week late. After 2 weeks of broken promises, we gave up. The lies and miscommunications occurred at all

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I totally HATE hardwood floors even though I know they are the "nice" thing to have. The problem is that I like to walk barefoot and hate wearing slippers. So I decided to get some nice carpeting in my bedroom and tv room. I went here and

3
★★★★★

I totally HATE hardwood floors even though I know they are the "nice" thing to have. The problem is that I like to walk barefoot and hate wearing slippers. So I decided to get some nice carpeting in my bedroom and tv room. I went here and

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greaaaat!!!

3
★★★★★

greaaaat!!!

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I had carpet installed by jacks last week i worked with jeff in the pearland store and he was wonderful he helped me make the right choices for my home and made sure the job was done on time. what a great experience i recomend them to all

3
★★★★★

I had carpet installed by jacks last week i worked with jeff in the pearland store and he was wonderful he helped me make the right choices for my home and made sure the job was done on time. what a great experience i recomend them to all

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Called to check on having a wood floor installed in my bedroom. Was asked to hold 2 or 3 times during this short conversation. On one of the times I was asked to hold, I could hear Robert on another line ordering enchiladas for his lunch.

I agree with Tammie B Andersons review:

Jack's Carpet in Pearland, Texas and it's managment staff has very poor customer service skills and should attend a customer service class

0
★☆☆☆☆

Called to check on having a wood floor installed in my bedroom. Was asked to hold 2 or 3 times during this short conversation. On one of the times I was asked to hold, I could hear Robert on another line ordering enchiladas for his lunch.

I agree with Tammie B Andersons review:

Jack's Carpet in Pearland, Texas and it's managment staff has very poor customer service skills and should attend a customer service class

.

For instance, Mrs Tammie B Anderson did not explain that she tried to push alcohol on to our new sales man, so that she could get some sort of con deal, knowing that it is wrong, because is a attorney. How can a salesman do his job right if someone is trying to push alcohol. He was very uncomfortable as well.

2
★★★★★

For instance, Mrs Tammie B Anderson did not explain that she tried to push alcohol on to our new sales man, so that she could get some sort of con deal, knowing that it is wrong, because is a attorney. How can a salesman do his job right if someone is trying to push alcohol. He was very uncomfortable as well.

Pros: They are very good at what they do

Cons: Customers tend to blow thing up when thing are not true

.

Jack's Carpet in Pearland, Texas and it's managment staff has very poor customer service skills and should attend a customer service class. Horrible service!!!!!!!!

0
★☆☆☆☆

Jack's Carpet in Pearland, Texas and it's managment staff has very poor customer service skills and should attend a customer service class. Horrible service!!!!!!!!

Pros: very poor managment

Cons: very unprofessional

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needed carpet for mt house in silver lakes, went in on saturday and worked with chris(very knowledgeable)who gave me agreat price. the installation was on time and my house looks great!

2
★★★★★

needed carpet for mt house in silver lakes, went in on saturday and worked with chris(very knowledgeable)who gave me agreat price. the installation was on time and my house looks great!

Pros: open 7 days a week

Cons: none

 

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